Roadsport Honda

"Wonderful Experience" Went to Roadsport looking to buy a new car. We met Charles Chan who provided excellent service from the beginning to the end, while also demonstrating Went to Roadsport looking to buy a new car. We met Charles Chan who provided excellent service from the beginning to the end, while also demonstrating great expertise. He explained all the information needed to know very clearly, most importantly he was friendly, made us feel comfortable, and gave us a great deal! While Charles was busy with another customer, we also talked to Hon Kwan who was also extremely approachable and helpful in showing us the cars and explaining details! More

Fixing Part we had issue with back set of our new car 2017. Very disappointed and unhappy with our purchase but Jim Ashby and his team fixed it and Thank you. we had issue with back set of our new car 2017. Very disappointed and unhappy with our purchase but Jim Ashby and his team fixed it and Thank you. More

New Car New car is excited and stressful as the same time. Alan Chen was an excellent help, very patience by giving the best options to us. New car is excited and stressful as the same time. Alan Chen was an excellent help, very patience by giving the best options to us. More

Poor, rushed, unfriendly Poor service over all. Just seemed very rushed, even the cashier was TOTALLY unprofessional just not to care for my business, bad service, won't retur Poor service over all. Just seemed very rushed, even the cashier was TOTALLY unprofessional just not to care for my business, bad service, won't return again. I have been to many dealerships for service work and this does not rate to be among even fair. More

Honest and Knowledgeable Excellent Expertise demonstrated by Charles Chan. He could answer every single question thrown at him! Highly recommended for honest lease and finance Excellent Expertise demonstrated by Charles Chan. He could answer every single question thrown at him! Highly recommended for honest lease and finance quotes in Toronto! More

Best Sales Representative My son and I recently traded in our 2009 Fit at Roadsport Honda. Charles Chan was our sales representative. He was extremely conscious, friendly, and My son and I recently traded in our 2009 Fit at Roadsport Honda. Charles Chan was our sales representative. He was extremely conscious, friendly, and knowledgeable about everything. He answered all of our questions and found the exact car that we wanted. The price was competitive. He invested a lot of time locating the vehicle with the exact specifications. I did not feel pressured or stressed working with him. I would highly recommend him to anyone. Keep up the good work. More

Rude customer service. I went this morning looking for a recall service for my Honda Civic. When I arrive to the dealer, there was no receptionist. I then approach to one of I went this morning looking for a recall service for my Honda Civic. When I arrive to the dealer, there was no receptionist. I then approach to one of the technicians and he just responded with a very rude "I'm with a customer!”. Although that was true, I was expecting something like: "Please have a seat in the waiting area and someone will be with you soon...". When the receptionist finally showed up late, she was with the same attitude than this technician. It looks like these employees think they are making customers a favor. We are paying for a service! I don't expect them to be my best friends and show tears of happiness for me being there, but at least I expect professionalism and a bit of respect. I ended up booking my appointment because I'm a busy person and I really need this service. But had I the chance to go to another dealer, I'd rather do. Or even get a different brand car next time. I know the dealer will not close because I complain or if I don't return at all, but if Honda really pays attention to customer service feedback, let me tell you that I'm a quite dissatisfied customer right now. I hope the actual technical service it at least of quality. Oh, none of the employees have name tags on the uniform. So, you could just remove that question of "Select employee..." here. More

Lease renewal.. Excellent help in renewing my lease, for which we were given excllent advice and help which translated in to us upgrading our 2015 to a 2017 model ca Excellent help in renewing my lease, for which we were given excllent advice and help which translated in to us upgrading our 2015 to a 2017 model car. Price was well within how much we could afford. Sales person was exceptional, not pushy and allowed us room to think about it. More

Great Honda Dealership All Around Just bought a 2018 Honda Odyssey Touring 2 weeks ago through Charles Chan. He is a great advisor of what you really need based on what you want for p Just bought a 2018 Honda Odyssey Touring 2 weeks ago through Charles Chan. He is a great advisor of what you really need based on what you want for purchasing a new vehicle. I've driven the vehicle past couple of weeks and my family really enjoying it. Great job Charles! More

Oustanding dealership and Sales Department! My wife and I came to Roadsport ready to haggle but Charles didn't even give us a chance to do it! We told him that we came from another Honda dealers My wife and I came to Roadsport ready to haggle but Charles didn't even give us a chance to do it! We told him that we came from another Honda dealership and challenged him if Roadsport can do better for us. And better he did! We are very satisfied. Charles is very knowledgeable and respectful . If you are thinking of getting a new car, go to Roadsport and ask for Charles. More