Roadsport Honda

Best Sales Representative My son and I recently traded in our 2009 Fit at Roadsport Honda. Charles Chan was our sales representative. He was extremely conscious, friendly, and My son and I recently traded in our 2009 Fit at Roadsport Honda. Charles Chan was our sales representative. He was extremely conscious, friendly, and knowledgeable about everything. He answered all of our questions and found the exact car that we wanted. The price was competitive. He invested a lot of time locating the vehicle with the exact specifications. I did not feel pressured or stressed working with him. I would highly recommend him to anyone. Keep up the good work. More

Rude customer service. I went this morning looking for a recall service for my Honda Civic. When I arrive to the dealer, there was no receptionist. I then approach to one of I went this morning looking for a recall service for my Honda Civic. When I arrive to the dealer, there was no receptionist. I then approach to one of the technicians and he just responded with a very rude "I'm with a customer!”. Although that was true, I was expecting something like: "Please have a seat in the waiting area and someone will be with you soon...". When the receptionist finally showed up late, she was with the same attitude than this technician. It looks like these employees think they are making customers a favor. We are paying for a service! I don't expect them to be my best friends and show tears of happiness for me being there, but at least I expect professionalism and a bit of respect. I ended up booking my appointment because I'm a busy person and I really need this service. But had I the chance to go to another dealer, I'd rather do. Or even get a different brand car next time. I know the dealer will not close because I complain or if I don't return at all, but if Honda really pays attention to customer service feedback, let me tell you that I'm a quite dissatisfied customer right now. I hope the actual technical service it at least of quality. Oh, none of the employees have name tags on the uniform. So, you could just remove that question of "Select employee..." here. More

Great Honda Dealership All Around Just bought a 2018 Honda Odyssey Touring 2 weeks ago through Charles Chan. He is a great advisor of what you really need based on what you want for p Just bought a 2018 Honda Odyssey Touring 2 weeks ago through Charles Chan. He is a great advisor of what you really need based on what you want for purchasing a new vehicle. I've driven the vehicle past couple of weeks and my family really enjoying it. Great job Charles! More

Lease renewal.. Excellent help in renewing my lease, for which we were given excllent advice and help which translated in to us upgrading our 2015 to a 2017 model ca Excellent help in renewing my lease, for which we were given excllent advice and help which translated in to us upgrading our 2015 to a 2017 model car. Price was well within how much we could afford. Sales person was exceptional, not pushy and allowed us room to think about it. More

Oustanding dealership and Sales Department! My wife and I came to Roadsport ready to haggle but Charles didn't even give us a chance to do it! We told him that we came from another Honda dealers My wife and I came to Roadsport ready to haggle but Charles didn't even give us a chance to do it! We told him that we came from another Honda dealership and challenged him if Roadsport can do better for us. And better he did! We are very satisfied. Charles is very knowledgeable and respectful . If you are thinking of getting a new car, go to Roadsport and ask for Charles. More

Worth the drive from Vaughan! This is our 2nd purchase from Roadsport and we are very happy with our experience. We live in Vaughan and there are several Honda dealerships; however This is our 2nd purchase from Roadsport and we are very happy with our experience. We live in Vaughan and there are several Honda dealerships; however, no dealership can match the service and care given by Roadsport. To be specific, Qi (Chili) Li, was just exceptional as he always goes out of his way to please and this time was no different. He took the time to explain our options and did his best to be competitive with other dealers. Chili also made an effort to really explain the new wonderful features on our new CrV. I highly recommend Roadport Honda and please make sure to deal with Chili as he won't disappoint. Chili is beyond 5 Stars! More

Charles Chan is the most believable dealer Just find him and talk finally you got a win. At the end, you will be satisfied with a good deal. Moreover, you will be happy to stay with him Just find him and talk finally you got a win. At the end, you will be satisfied with a good deal. Moreover, you will be happy to stay with him More

Excellent buying experience at Roadsport Honda Charles Chan didn't just offer the best price on my new Honda CR-V, he also gave excellent service. He was straightforward to deal with, patiently Charles Chan didn't just offer the best price on my new Honda CR-V, he also gave excellent service. He was straightforward to deal with, patiently and clearly explained everything; was attentive and responsive; and didn't use any pressure tactics whatsoever to talk me into features on options I didn't want or need. I couldn't be happier with my buying experience. More

Simply, He is The Best of The Best - Judy & Ayham we never thought we could feel this comfortable with a sales person, but Alan wasnt a normal sales man he went out of his way to make sure we were hap we never thought we could feel this comfortable with a sales person, but Alan wasnt a normal sales man he went out of his way to make sure we were happy with our purchase. he is so nice, knowledgeable and professional. we are so happy that we got to know him. Thanks ALAN we love our Car. More

THE REAL DEAL Charles had completely astounded me when I first went in to get an estimate for a new car. He took the time and effort to carefully explain all the fi Charles had completely astounded me when I first went in to get an estimate for a new car. He took the time and effort to carefully explain all the financing and leasing options as well as pros and cons of each. He genuinely cares about making sure you get the best value and won't persuade you into getting any add-ons that won't add much value to you. I have reccomended Charles to all my friends and family. He is as real as it can get! More