Roadsport Honda

Johnson Chu is a commercial machine. Great sales person I appeared on only one occasion to drive a couple of CR-V's. Johnson was entirely straightforward as to the condition of each car. Did not buy o I appeared on only one occasion to drive a couple of CR-V's. Johnson was entirely straightforward as to the condition of each car. Did not buy one on the day I test drove, but proceeded over a couple of months to negotiate the entire transaction by Whatsapp both inside and outside of business hours, while I was in the US, Europe, and Canada -- Johnson was always available by Whatsapp message. He really knows what it means to work hard. Final documents were exchanged electronically, and I went to pick up the car -- no fuss. Johnson really takes advantage of technology to serve the customer. I would recommend him, and the dealership should be delighted with his work effort. More

Poor Service Department. Very poor service from service staff. Only interested in your money. Denied to to honor warranty services. Even though I was in the system. They n Very poor service from service staff. Only interested in your money. Denied to to honor warranty services. Even though I was in the system. They needed to see the warranty card. Told me to drive an hour home and come back. Just to glance at the card. Straight up poor service. Almost 2hrs for an oil change with appointment. Called my older car garbage car behind my back. More

Great service with professionalism and heart Helpful, knowledgeable and straight-forward, with a genuine approach to customer care that turned a very stressful situation into a one-of-a-kind posi Helpful, knowledgeable and straight-forward, with a genuine approach to customer care that turned a very stressful situation into a one-of-a-kind positive experience for me. Very happy with the deal I got and with the overall quality - both of the car and the customer service! More

Bad service I had couple of experiences where they didn't do anything for the car even I went there with the problem 5-6 times. First I had problem with the car b I had couple of experiences where they didn't do anything for the car even I went there with the problem 5-6 times. First I had problem with the car battery as car won't start when I stop somewhere and restart.Then I had to call roadside assistance to boost the battery.After every incident I took the car to them they didn't do anything..I paid to change battery.Now with driver seat window became noisy,I went to roadsport 5 times they didn't do anything but I got it done in another Honda dealer service. Informed roadsport service manager that there was problem with door and changed a regulator in the door. Roadsport didn't even bother to check it although I went there many times with the same issue. My experiences with the Roadsport Honda service Center is very bad. More

Amazing service Gave me a great deal on my new Honda Civic and was very thorough with their explanations to make sure I understood everything before signing. I am ext Gave me a great deal on my new Honda Civic and was very thorough with their explanations to make sure I understood everything before signing. I am extremely happy with the overall service. More

Best service and staff Charles was very knowledgeable and honest. Extremely thorough in explaining the car's updated technology information and many other questions that w Charles was very knowledgeable and honest. Extremely thorough in explaining the car's updated technology information and many other questions that we have. He watched out with your best interest in mind. I bought 4 cars from this dealership already. Customer service is #1 to bring me back every time. More

Purchase of new Honda Ridgeline 2017 Very professional and honest sales person. Very helpful and has a patient to answer to all our questions. Amazing work. sales person was very knowled Very professional and honest sales person. Very helpful and has a patient to answer to all our questions. Amazing work. sales person was very knowledgeable of new Honda product. More

Johnson chu is excellent sales Johnson is very helpful, honesty and has patient to answer our questions. His presentation in very helpful and expert. We have wonderful experience t Johnson is very helpful, honesty and has patient to answer our questions. His presentation in very helpful and expert. We have wonderful experience to buy a used car in Roadsport Honda! More

Smooth first vehicle purchase This was my first time purchasing a vehicle, and Alan did an amazing job guiding me through the whole process. He was courteous and took the time to e This was my first time purchasing a vehicle, and Alan did an amazing job guiding me through the whole process. He was courteous and took the time to explain everything to me from top to bottom. He was also quick and detailed in answering my questions. Wonderful experience, thank you Alan! More

The Extra Mile My appreciation on Roadsport Honda dated back from 2014 when my family was facing some difficult time. The assistance my husband, Tim, and I received My appreciation on Roadsport Honda dated back from 2014 when my family was facing some difficult time. The assistance my husband, Tim, and I received from this company since then, made us believe that the difficulty we had in 2014 will definitely turn around some day. Tim and I have made a promise that when life situation allowed, we will go back to the same dealer, the same sales person for 2 new cars. The time comes. We kept our promise. Thank God, the same sales person is still around. This time Alan went the extra mile. He assisted me to get in touch with Honda Canada Finance to find out what happened with the crashed car situation. It is so much easier for dealer to communicate with the leasing company who seemed more willingly giving out information that I need to know. Not only that, because Alan was involved, leasing company would speak with insurance company right away to resolve some issues. That saved some phone tagging time which I don't have. Alan even drove me home after I had to give up my rental car. He picked me up from home to the dealer to pick up the new car. This is really the first time I have experienced such royal service; and I really appreciate that. Thank you Alan for a great experience - from both Tim and Miranda. 😀 More