Roadsport Honda

Charles Chan The Best one can get in the Car Leasing Busines This is the second Honda Accord I leased from Charles, he is not only very professional but always makes you feel you are part of the family. I will d This is the second Honda Accord I leased from Charles, he is not only very professional but always makes you feel you are part of the family. I will definitely turn to Chars when ever it is time for my next(third) Honda. More

Excellent customer service Allan was a great representative and dealer. He helped me and my family understand the process of leasing, and a trade in, with a great amount of pati Allan was a great representative and dealer. He helped me and my family understand the process of leasing, and a trade in, with a great amount of patience and took the time to explain the functions of the car to my mom and us (in Cantonese and English). Louie was also extremely helpful - treated us like old friends and gave us valuable advice. We’ll definitely come back to see them for our next Honda! More

Unprofessional, dishonest and improper documentation. I made an appointment here while my car was under warranty to have the Bluetooth checked as it was not working. When I arrived, the attendant didn't I made an appointment here while my car was under warranty to have the Bluetooth checked as it was not working. When I arrived, the attendant didn't even take my name and basically told me the problem was with my phone. No proper diagnostic was done or recorded. I was never able to get it to work. I asked about this again recently when I got an oil change here. This time they told me it was my car (surprisingly now that the warranty is done, it's the car). They made a hand written note on my paperwork about the replacement required and told me to call Honda Canada to see if they would cover it. I've been going back and forth with honda and now they are telling me the dealership has no record that I've ever reported a Bluetooth problem. So basically, the dealership does not do proper diagnostics nor do they record customer interactions or anything they tell the customers regarding issues with their vehicle. I wonder what else they didnt document that will come back to void my warranty later. I will certainly NEVER go back here and will think twice about buying a Honda next time. Thanks for nothing roadsport. More

Professional and great purchase experience, 5 stars all arou I'm writing this review after my second new car purchase from Allan Chen at Roadsport Honda dealer. He is very professional and made the whole purchas I'm writing this review after my second new car purchase from Allan Chen at Roadsport Honda dealer. He is very professional and made the whole purchase experience very enjoyable. I will definitely be returning to Allan when it's time for a third car purchase. George Deng who help with the paper work also made it a great experience. More

Charles Chan - a very professional sales manager I have purchased and leased four cars from Charles so far, and he has always been very helpful. Charles is very knowledgeable in many different aspect I have purchased and leased four cars from Charles so far, and he has always been very helpful. Charles is very knowledgeable in many different aspects of his business. More

Excellent service We received excellent service from Alan. He is very knowledgeable and friendly. He made our new vehicle buying experience enjoyable. I highly recommen We received excellent service from Alan. He is very knowledgeable and friendly. He made our new vehicle buying experience enjoyable. I highly recommend his service and this dealership. More

Johnson Chu is a commercial machine. Great sales person I appeared on only one occasion to drive a couple of CR-V's. Johnson was entirely straightforward as to the condition of each car. Did not buy o I appeared on only one occasion to drive a couple of CR-V's. Johnson was entirely straightforward as to the condition of each car. Did not buy one on the day I test drove, but proceeded over a couple of months to negotiate the entire transaction by Whatsapp both inside and outside of business hours, while I was in the US, Europe, and Canada -- Johnson was always available by Whatsapp message. He really knows what it means to work hard. Final documents were exchanged electronically, and I went to pick up the car -- no fuss. Johnson really takes advantage of technology to serve the customer. I would recommend him, and the dealership should be delighted with his work effort. More

Poor Service Department. Very poor service from service staff. Only interested in your money. Denied to to honor warranty services. Even though I was in the system. They n Very poor service from service staff. Only interested in your money. Denied to to honor warranty services. Even though I was in the system. They needed to see the warranty card. Told me to drive an hour home and come back. Just to glance at the card. Straight up poor service. Almost 2hrs for an oil change with appointment. Called my older car garbage car behind my back. More

Great service with professionalism and heart Helpful, knowledgeable and straight-forward, with a genuine approach to customer care that turned a very stressful situation into a one-of-a-kind posi Helpful, knowledgeable and straight-forward, with a genuine approach to customer care that turned a very stressful situation into a one-of-a-kind positive experience for me. Very happy with the deal I got and with the overall quality - both of the car and the customer service! More

Bad service I had couple of experiences where they didn't do anything for the car even I went there with the problem 5-6 times. First I had problem with the car b I had couple of experiences where they didn't do anything for the car even I went there with the problem 5-6 times. First I had problem with the car battery as car won't start when I stop somewhere and restart.Then I had to call roadside assistance to boost the battery.After every incident I took the car to them they didn't do anything..I paid to change battery.Now with driver seat window became noisy,I went to roadsport 5 times they didn't do anything but I got it done in another Honda dealer service. Informed roadsport service manager that there was problem with door and changed a regulator in the door. Roadsport didn't even bother to check it although I went there many times with the same issue. My experiences with the Roadsport Honda service Center is very bad. More