River City Ford

Re: Tyler Allen The service we got from Tyler was great. He was able to set us up with a great looking truck . He is friendly and was able to answer all our questions The service we got from Tyler was great. He was able to set us up with a great looking truck . He is friendly and was able to answer all our questions about our new/ used truck. I would recommend him to my friends. He did a great job in assisting us. More

"Friendly and Professional Staff" I had and excellent experience at River City Ford. All the staff were very helpful and professional. My sales clerk Kelly Walsh went above and beyond I had and excellent experience at River City Ford. All the staff were very helpful and professional. My sales clerk Kelly Walsh went above and beyond to help me buy a new car that would suit my needs and I would be happy with. I am very proud to be a happy and satisfied River City Ford customer. I would definitely recommend this great dealership River City Ford to my family and friends. More

Easy going, no pressure, down to earth. After having a somewhat unpleasant previous car buying experience leaving me somewhat hesitant and skeptical of car dealerships (not this one) a few y After having a somewhat unpleasant previous car buying experience leaving me somewhat hesitant and skeptical of car dealerships (not this one) a few years ago, I was nervous to go back. Darren greeted me at the door of the dealership and asked how he could help. From figuring out a a payment price, to the financing and picking up of the vehicle, both Elliot and Darren were helpful, funny and friendly, and most importantly I didn't feel pressured into anything! They were willing to work with my busy schedule for pick up of the vehicle, and Darren was/is willing to find answers that I have had (even after the fact!) haha. There were a couple hiccups with the final end price (biweekly payment), but I appreciated the transparency and upfront attitude about the oversight, and by doing so helped me see it was an honest mistake rather than feeling like I was being duped. I feel I can trust this dealership, and will be willing to go back to them in the future, as well as refer friends and family! Thanks Darren! :) More

Helpful & Friendly Staff Justin and Elliot were great to deal with, they were very friendly, professional and efficient! I would recommend Rivercity Ford to anyone looking to Justin and Elliot were great to deal with, they were very friendly, professional and efficient! I would recommend Rivercity Ford to anyone looking to purchase a new or used vehicle. More

Customer care We had an excellent experience !!! Our salesmen Sayed Dost was very knowledgeable and took amazing care of us. I would recommend this dealership to a We had an excellent experience !!! Our salesmen Sayed Dost was very knowledgeable and took amazing care of us. I would recommend this dealership to anyone:) More

awesome deal it was our second time to deal with nazir and it always been good to talk to him his nice and the deal was awesome. Me and my wife would recommend thi it was our second time to deal with nazir and it always been good to talk to him his nice and the deal was awesome. Me and my wife would recommend this dealer and nazir as sales representative if we have friends would like to buy car. More

Great experience I just got a 2016 Mustang here, my sales person was Darren and he was helpful and nice, he took care of me before and after I purchased the car. Like I just got a 2016 Mustang here, my sales person was Darren and he was helpful and nice, he took care of me before and after I purchased the car. Like River City! More

Purchase of my f150 I just purchased a f150 from river city ford and the team there was friendly and darren was a big help in getting me my truck thanks river city ford a I just purchased a f150 from river city ford and the team there was friendly and darren was a big help in getting me my truck thanks river city ford and thanks darren More

River City Ford train wreck River City Ford winnipeg. Took my car in for regular oil change. Their inspection revealed that repair was needed on both rear shocks and front end ou River City Ford winnipeg. Took my car in for regular oil change. Their inspection revealed that repair was needed on both rear shocks and front end outer tie rods. Included with that an upgrade to the computer module, recall on door latches and new key fob. I originally consented to this work. Service adviser "Jillian" was my contact. After mulling over the cost ( considerable ) I made a return call to "jillian" at River City Ford. In the second call l declined any mechanical work to be done on my car other than these three. Replace (4) door latches on recall. Tcm computer module upgrade. New key fob. I reminded them to call me when rental car and recall parts are available. Two days later I receive a call from service my parts are in. I call back and no rental car available. So I eventually take my car for those three items. When I go to pay my bill (1100) I found they replaced both rear shocks and both front outer tie rod ends! I told them rear shocks and tie rods were not authorized by me. They offered me a family discount for their incompetence! I told them they were going to eat that bill and I am walking out! I ended up with $1020 in free front and rear end work! No charge except 80 for new fob! This is what happens because they can't listen to the wants and needs of their customers .Watch this place! Shady tactics! P.S-took car to another shop two days later right tire rattle (River City Ford) only torqued right tire to 40 ft pounds! Second mechanic said recomended torque is 110ft pounds! My speakers also not working properly after they touched doors. What would have happened if I was a vulnerable customer? Would they have coerced the customer into paying the bill? Shame on you! Motto " do not pay for anything you did not authoriize."Still waiting for Service Manager to call me back. Not holding my breath. An extreme customer service train wreck on their end! Count 1 for the small guy More

Bought a used (2011) F-150 I just bought a used F-150 from River City's Ford and my sales representative was Nazir Dost. He took excellent care of me and demonstrated outstandi I just bought a used F-150 from River City's Ford and my sales representative was Nazir Dost. He took excellent care of me and demonstrated outstanding customer service skills. He went far beyond my expectations and made the whole process a truly enjoyable experience. Many thanks to him and the whole team. More