River City Ford

Shuttle service problematic Work done efficiently as promised. BUT shuttle service needs attention. One hour delay being picked up at dealership. Three and a half hour wait after Work done efficiently as promised. BUT shuttle service needs attention. One hour delay being picked up at dealership. Three and a half hour wait after calling to arrange pickup at home. And nobody seemed to have a handle on why. Not a deal breaker but MORE than a minor irritation. More

Excellent experience I was very pleased with the service I received when I bought my new escape. Everyone I dealt with were very friendly and professional and it only took I was very pleased with the service I received when I bought my new escape. Everyone I dealt with were very friendly and professional and it only took a couple of hours from start to finish. Ryan McGraw was super as was Jennifer I finance. I will definitely recommend river city ford to my friends. More

was frustrated at the beginning but things worked out well I gave them a 5 star rating because of the type of financing they have for people that have good and bad credit rating, everything worked out well to I gave them a 5 star rating because of the type of financing they have for people that have good and bad credit rating, everything worked out well to my liking and i am very satisfied with the vehicle More

Our new F150 4X4 We were set on buying a Dodge Ram Hemi. We spent several months searching and comparing and were tired and worn out by a plethora of sales pitches f We were set on buying a Dodge Ram Hemi. We spent several months searching and comparing and were tired and worn out by a plethora of sales pitches from other dealerships, very poor sales service and were somewhat discouraged about finding the right vehicle. My wife then asked me, "Last year, you had your heart set on buying a Ford F150 1/2 ton truck, so why are we looking for a Dodge Ram Hemi?". All she heard from me was, ..**crickets** We made an appointment to meet with a sales agent at River City Ford to negotiate the possible purchase of a used 2015 F150 4X4 out of their Regina dealership. It was late, 5PM or so on Thursday, and we were met at the front door by friendly staff who sat us down in a very comfortable show room. Then, we met Sayed Dost. He immediately asked us if we wanted anything to drink. He was cool, calm and collected and had all of the information regarding the used truck in Regina. He made us feel relaxed and comfortable...no sense of pressure or urgency, despite the late hour on a Thursday evening.. He suggested to bring out a truck that had the exact specifications as the Regina truck for us to take for a test drive. It was late but we decided, what the heck, and test drove the truck. Sayed walked us through all of the features of the truck and he was very knowledgeable about all things Ford After the demo, we sat down with Sayed to discuss the options to bring in the used Regina truck. After a bit of back and forth with his brother, we were close on settling on the Regina truck, only to find out that Sayed was negotiating with his brother Jev to instead purchase the 2016 Ford F150 we just test drove. Sayed looked at me and said "Yes, I'm trying to get you into the new truck for the same price". I was stunned. My wife looked at me and smiled. I knew this was the truck for us. After some tough negotiating we settled on a remarkable price. We then placed a deposit on the truck and were ready to leave the dealership when Sayed asked us if wanted to take the truck for the weekend. We said sure! Back Sayed went to negotiate with his brother again for a dealer plate for the weekend. My wife and I were very extremely happy with the entire experience. Just before leaving the dealership, I found a pair of cuff links in the truck console. I ran back to the front door only to find it was already locked and lights were being turned off for the night. Bob Wall was still there locking up and opened the door I said I found cuff links in the truck and he laughed and said those were his cuff links I now call him Mr. Cuff Links. Upon return to the dealership on Tuesday afternoon (the truck was back on Tuesday morning to have it detailed) we met with finance, both Cristele and Jennifer who explained all of the options and gave us a great deal on the extended warranty. They both made us feel comfortable and welcome. Jennifer was also very patient with my million questions about warranty coverage. Thanks Jen, and by the way, I gave up after page 5 reading the differences between warranty coverages. Thank you River City Ford, and in particular Sayed, for demonstrating fabulous customer service! Your knowledge, kindness and no pressure sales resulted in an incredible buying experience for us. We are truly very happy with all aspects of the purchase of our new vehicle and would recommend (and will) you to any friends, family or acquaintances who are in the market for a new vehicle. Our first new Ford F150 with everything we wanted! We are both very happy and sooo spoiled right now! More

Awesome! Great customer service! Very friendly and helpful! Very happy with the service I was given and vehicle Iv chosen! Definitely recommend checking it! I Great customer service! Very friendly and helpful! Very happy with the service I was given and vehicle Iv chosen! Definitely recommend checking it! I left happy and satisfied! More

Review from our Experience We returned to River City Ford because they had what we were looking for. This would be our second Ford purchase this year at River City Ford. Over We returned to River City Ford because they had what we were looking for. This would be our second Ford purchase this year at River City Ford. Overall, our experience was great the first time. Darren kept our experience the second time around smooth and simple and it was a pleasure to deal with him at River City Ford. We will come back to the dealership based on our experience with Darren and a few others More

River City Ford Winnipeg Highly Recommended Brett was an AWESOME salesman to deal with!! He was very helpful in finding what we wanted right away, and didn't push us into the sale. He is very k Brett was an AWESOME salesman to deal with!! He was very helpful in finding what we wanted right away, and didn't push us into the sale. He is very knowledgeable about the vehicles hes selling. He made sure we were completely satisfied with our vehicle before we left. Very friendly and genuine person. Would highly recommended to buyers. More

One word - AMAZING!! This is the first vehicle that me and my wife purchased as a couple. Nazir is all ways positive and super approachable. I would recommend any one to R This is the first vehicle that me and my wife purchased as a couple. Nazir is all ways positive and super approachable. I would recommend any one to River City Ford. I will be back for our next vehicle and all others going forwards. Nazir is a genuine and honest person who will go out of his way to make your experience 5-Star with all the extra's. All concerns addressed and great to talk too. One word for this - AMAZING!! Thank you River City Ford and especially Nazir!!!!! - All the best my friend More

Excelent customer service I Had a Great experience with the sales and management staff. The sales person was great in locating and getting the vehivle I was looking for (It wa I Had a Great experience with the sales and management staff. The sales person was great in locating and getting the vehivle I was looking for (It was actually out of town and had to be brought in) The sales person and the management staff were just great in making sure I was completly satisfied More

Great All questions answered with knowledgeable answers. Very professional, friendly service. On time for all appointments with paper work ready to go. All questions answered with knowledgeable answers. Very professional, friendly service. On time for all appointments with paper work ready to go. Great experience. Thank you Kirsten... More