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River City Ford

Winnipeg, MB

4.5
756 Reviews

3636 Portage Ave

Winnipeg, MB

R3K 0Z8

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756 Reviews of River City Ford

December 13, 2019

Servicing Well I've been here several times and it business as usual, River City Ford personnel are courteous, fast and efficient. But best of all, work is co More

by cengen946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
in and out to fast
December 11, 2019

This is the 1st maintenance of my vehicle and upon reading the paper that they gave me, its just invoice. There is no explination of what they did to the vehicle. I think they just changed the oil and More

by ed
Recommend Dealer
No
Employees Worked With
Calder Klassen
Dec 11, 2019 -

River City Ford responded

Hey Ed, we're sorry to hear that there was no explanation for the maintenance done on your vehicle. Feel free to email social@dcag.ca with the best number to reach you at and we would be happy to review your vehicle maintenance with you. Have a great day!

November 19, 2019

Car was promptly assessed by rep very courteous young lady. Problem was corrected by service staff and was under warranty so there was no charge. Very happy with service and will be back in future More

by Wdbilko
Recommend Dealer
Yes
Employees Worked With
Elizabeth Strozek
November 01, 2019

The service was fast, efficient and the person I spoke with was very courteous..I would bring it to this location for future work when needed. More

by Ev
Recommend Dealer
Yes
Employees Worked With
Derek
October 19, 2019

Perfect Great service professional nice staff time effective and kept me updated during the service process seems your technicians are experienced in their More

by Gman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
October 19, 2019

Not As Advertised Since I purchased my vehicle at this dealership and I have taken it there for all the oil changes and repairs. This is the 2nd time they have dropped More

by Jimbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Walker
October 04, 2019

Worst Customer service ever I bought a F150 here in 2012. The sales team was pretty good. After sales service sucked. I will never buy a vehicle here again because of the serv More

by Happy Ford guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Forcier
Oct 04, 2019 -

River City Ford responded

Hey there. We're sorry to hear that you weren't completely satisfied with the service you received after purchasing your F150 in 2012. We assure you that we've come a long way since then and would love the opportunity to show you what we mean. If you'd like to speak to someone in regards to your concerns, please send us an email to social@dcag.ca . Thank you.

September 12, 2019

Horrible customer service! Actually got into an arguement to some snotty woman answering the autobody line. I got the impression I was burdening her as opposed to her making me More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Debbie Marshall, Garett Pettigrew
Sep 12, 2019 -

River City Ford responded

Hi Derek, we're very sorry to hear you did not enjoy your experience with us. Please send us the best number to reach you at to social@dcag.ca as we would like to discuss your experience further. Thank you.

Sep 12, 2019 -

Derek responded

You guys have all my info on file including my phone / cell #

August 25, 2019

Great service Service was prompt and well done. Prices for the work required were fair and completed to satisfaction much faster then anticipated. I will certainly More

by Zippy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hirst
Sep 12, 2019 -

River City Ford responded

Thanks for the awesome review! So happy to hear you enjoyed your experience us.

August 23, 2019

Always a great experience the one stop shop for all your vehicles needs great staff great atmosphere strongly reccomend derek in quick lane is great to deal with More

by Sauce-bauss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Glegg , Elliot Olin, Martin Keleman, Derek Walker, Doug Thompson, Garett Pettigrew
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