Richmond Hill Toyota

Efficient and Courteous I had to take my car in for service on two occasions... one because the engine light was on after i forgot to close it all the way, and my second atte I had to take my car in for service on two occasions... one because the engine light was on after i forgot to close it all the way, and my second attendance was for a routine service. For the engine light issue, I was quickly attended to, the issue was resolved and they sent me on my way. I was a little embarrassed but they service guys were good at brushing it off. For my routine service, the service person sat with me, talked me through the service I was requesting and recommended services that I should get, and services that I should postpone. The service was done quickly and everyone was courteous throughout. The waiting lounge is a great spot to wait for your service to be completed. More

Service & Price as promised When having my newer Rav serviced a couple of weeks earlier, I had enquired about my second and older Toyota (2010 Camry). I had never had a "tune-up" When having my newer Rav serviced a couple of weeks earlier, I had enquired about my second and older Toyota (2010 Camry). I had never had a "tune-up", as I was told the platinum spark plugs did not need replacing until something like 150,000. or 160,000 km or 5 years (can't remember the exact specs, but I knew I was definitely past the 5 years and darn close to the mileage factor). The service advisor also pointed out that I was "overdue" for flushing power steering, transmission, and fuel induction service. I was quoted a price and approximate time frame required to complete the service. ( I might note that this second vehicle is mainly used by my wife in Parry Sound, so we normally get routine oil changes, etc. done at the local Canadian Tire, for convenience, since there is no Toyota Dealership within a convenient range for such minor servicing requirements). When I subsequently made the appointment to have this major service work done, my vehicle was serviced, as promised; and at the price quoted.;with a complimentary car wash included.. The time to complete the job was approximately as estimated. While the car was in service, I had a good 4 hours to kill (as I live in Parry Sound and the dealership is in Richmond Hill). But I enjoyed a couple of complimentary coffees; as well as a very good breakfast omelette wrap from the in-house snack bar. I plugged in my cell-phone and charged it up, while I had my snack items, read the complimentary newspapers; watched the giant CP24 news screen; and read a good portion of the book I had brought with me. All in all, a relaxing and somewhat enjoyable wait, while my vehicle got the promised service. So, I am happy to say, I strongly endorse the Richmond Hill service experience. PS: And nice clean washroom in-house when needed! Best regards, Phil Youngs Parry Sound, ON More

Purchase certified, previously owned Toyota. Due to a previous successful purchase of a 2008 certified, pre-owned Yaris made possible with help and guidance from Bruce I decided to trust him agai Due to a previous successful purchase of a 2008 certified, pre-owned Yaris made possible with help and guidance from Bruce I decided to trust him again and I felt very confident that he would once again get me the "best deal for a 2013 certified, pre-owned Toyota Corolla and once again he came through for me. with him again feeling very confident that he would get me the best deal on another certified, pre-owned 2013 Toyota Corolla with lots of perks at a price I could afford. Thank you. More

Amazing crew I can't be more happier, the crew is just awesome. They went beyond what was required and provided more advice and pointed some probable future proble I can't be more happier, the crew is just awesome. They went beyond what was required and provided more advice and pointed some probable future problems. More

service with a smile :) Frank is always with a big smile on his face, always try to make me feel like the most important customer and make sure I'm happy with the service. Th Frank is always with a big smile on his face, always try to make me feel like the most important customer and make sure I'm happy with the service. Thank you Frank More

Fast, friendly, comfortable I needed a drive clean inspection on my 2009 Venza. I was greeted with respect in a friendly manner, and was explained how long and what the process e I needed a drive clean inspection on my 2009 Venza. I was greeted with respect in a friendly manner, and was explained how long and what the process entailed. The lounge was comfortable and clean. More

excellent Michael is a professional salesperson who was friendly right from the start. He has very good communication skills and provided me with the details I Michael is a professional salesperson who was friendly right from the start. He has very good communication skills and provided me with the details I asked for about the new car when I test drove it initially. He continued to provide great service on my second visit, when I picked up my new car. Smooth sailing experience! More

Prompt and professional Besides the high standard quality works provided there I enjoy free Sumatran coffee and car wash. Was happy with help and services. It is always a ple Besides the high standard quality works provided there I enjoy free Sumatran coffee and car wash. Was happy with help and services. It is always a pleasure. More

Our experience with Paul Stancer My wife and I were very lucky to have met Paul. He was incredibly professional, never pushy and very honest and supportive throughout our purchase exp My wife and I were very lucky to have met Paul. He was incredibly professional, never pushy and very honest and supportive throughout our purchase experience. He worked extremely hard to meet our financial targets and he always followed up when he said he would. We consider ourselves lucky to have made a deal with Paul and will be referring our family members to him as well! More

Regular service after purchse V good and fast service on the visit. They have done on car as promised and schedule. The technical adviser also serve very good relationship and app V good and fast service on the visit. They have done on car as promised and schedule. The technical adviser also serve very good relationship and appreciation to customer. More