Richmond Hill Toyota

Top Notch Customer Service My 10 year experience with my service advisor, Frank Valentini at Richmond Hill Toyota has always been a pleasure. I trust his expert advice and this My 10 year experience with my service advisor, Frank Valentini at Richmond Hill Toyota has always been a pleasure. I trust his expert advice and this is very important to me. He is friendly and professional and makes me feel welcomed. He takes the time to explain things so that I understand exactly what I'm paying for. I also want to give a shout out to Alex who is a quiet worker and he helps things flow smoothly and brings my car back to me nicely washed. That's a great touch. I also have appreciated very much whenever I have needed shuttle service and J.D. has always been very courteous and on time. Overall, I am very happy to be dealing with your service team and would never go any where else. More

shutle service denied / high priced bulb My wife was denied shuttle service and the Eason was that you don't offer it for oil changes. Next time I'll reconsider if shuttle service is not avai My wife was denied shuttle service and the Eason was that you don't offer it for oil changes. Next time I'll reconsider if shuttle service is not available given the new location that's not easy to get to. 2) the price for the list bulb replacement was extremely high More

Atmosphere It's difficult to say my point view exactly as a second language. I prefer pay more in your service department to pleasure in a perfect atmosphere! It's difficult to say my point view exactly as a second language. I prefer pay more in your service department to pleasure in a perfect atmosphere! More

Recall - airbag replacement. Good service except for the long wait. My appointment at 7:30am but by the time I picked up my car and left it was almost 10:30am. I was told that t Good service except for the long wait. My appointment at 7:30am but by the time I picked up my car and left it was almost 10:30am. I was told that they mixed up the order for service. More

Excellent Customer Service I had been dealt with this dealership for service since 1999. The service I received was excellent. Delon is very knowledgeable & only recommends th I had been dealt with this dealership for service since 1999. The service I received was excellent. Delon is very knowledgeable & only recommends the service I really need. He is the best of the best! If the dealer continues its extended service hours, it would be much better for all the customer. More

Maintenance Stuff is very helpful and friendly, place was well renovated, service is good and professional. Been there for number of years and never been disappoi Stuff is very helpful and friendly, place was well renovated, service is good and professional. Been there for number of years and never been disappointed, More

great was very happy, great service and friendly staff did my alignment, battery and oil change, had to wait close to an hour to do everything was very happy, great service and friendly staff did my alignment, battery and oil change, had to wait close to an hour to do everything More

Very professional customer oriented service A very professional full-cycle service. Attention to customer, understanding his/hers needs, readiness to find the best solution and spend with the cu A very professional full-cycle service. Attention to customer, understanding his/hers needs, readiness to find the best solution and spend with the customer as much time as it is really needed. You come to buy a car - no doubt you will get the best possible deal.. More

Richmond Hill Toyota is The Best! We have been purchasing/leasing vehicles at Richmond Hill Toyota for the past 15 years and would never consider shopping anywhere else. Excellent pric We have been purchasing/leasing vehicles at Richmond Hill Toyota for the past 15 years and would never consider shopping anywhere else. Excellent pricing, outstanding service and real down to earth people we have come to know and trust. We highly recommend anyone to give them a try, I doubt you'll be disappointed. More

Amazing Experience From beginning to end Igor did an amazing job I wanted a car on Saturday, got the car on Tuesday; truly an amazing experience, would definitely recomm From beginning to end Igor did an amazing job I wanted a car on Saturday, got the car on Tuesday; truly an amazing experience, would definitely recommend to everyone! More