Richmond Hill Toyota

had a lot of fun From the time I entered I was greeted with a smile Brain I dealt with before and am always happy to see him he always takes care of what I want and an From the time I entered I was greeted with a smile Brain I dealt with before and am always happy to see him he always takes care of what I want and answers what ever question I ask. The place is always clean and the car is always clean on delivery. I have bought three cars from here and I think that means I am happy. More

Excellence Ecellent and professional sale dippartment that made me relax and confident in my selection. Thank you david for every thing. Recent three car is suje Ecellent and professional sale dippartment that made me relax and confident in my selection. Thank you david for every thing. Recent three car is sujested by you More

Safety misshap Recently had a Safety Inspection done on my purchased used car. Mechanic " missed " an item on the safety list and had signed off as complete. Fortun Recently had a Safety Inspection done on my purchased used car. Mechanic " missed " an item on the safety list and had signed off as complete. Fortunately a second mechanic caught it and dealership paid for the costs of all repairs as compensation. More

Amazing I allredy recomend this dilership to my friend. This dilirship is amaizing ,big, frendly,bueteful! I would come all the time . I love how they doin I allredy recomend this dilership to my friend. This dilirship is amaizing ,big, frendly,bueteful! I would come all the time . I love how they doing a servise More

Excellent and knowledgeable I had been dealt with this dealership sinse 2014 when I need a new car some of my friend recommended me this dealership. I was very impressed by profe I had been dealt with this dealership sinse 2014 when I need a new car some of my friend recommended me this dealership. I was very impressed by professionalism and friendliness of salesman Igor Sapoznikov in particular for great car shopping experience along with finding the best financing option fitting my situation . Outstanding service and real down to earth people, I highly recommend anyone to give them a tray. More

Welcoming and professional David and Andrew at RH Toyota made me, my husband and children very welcomed. They helped us find a vehicle that fit into our budget and accommodated David and Andrew at RH Toyota made me, my husband and children very welcomed. They helped us find a vehicle that fit into our budget and accommodated our needs. The staff were very nice and went out of their way to make my children feel comfortable i.e. providing a video game console to keep them busy while we were negotiating our deal. Overall it was a wonderful experience and I would definitely recommend the dealership to my family and friends. More

Got it right the third time Purchased a part from the dealership that was supposed to be installed during an oil change appointment. They missed it twice but got the job done on Purchased a part from the dealership that was supposed to be installed during an oil change appointment. They missed it twice but got the job done on the third visit. More

It all worked out in the end. So, we have been clients at Richmond Hill Toyota for over 20 years and never had any problems, until the last time which was very frustrating. We So, we have been clients at Richmond Hill Toyota for over 20 years and never had any problems, until the last time which was very frustrating. We had a slow leak in the rear drivers side tire and took the car in to get it fixed. After a long wait, the car was ready, even though they lost the key for a while, and we get into the car on the lot and I noticed that all the lights were on on the dashboard. I went to the service guy we had been dealing with and showed him. He got someone to do a diagnostic on the car (at this time I had to leave the dealership and only my husband was there), and we were told that the sensor had blown and it would cost us 7-900.00 to repair. My husband almost had a heart attack when he heard this and he called me to tell me what they said. It seemed strange to us that the sensor should go on the same wheel as the tire was changed and we were told it had nothing to do with the tire, a completely different thing. My husband got frustrated and had them shuttle him home. The next day we went back and I said, I was not willing to pay for something that I still thought was a problem in the way the tire was done, but I would consider paying some of it. We were taken to the service manager, said the same things all over again and he said he would see what he could do, as even he looked a little surprised when he realized that it was the exact side and tire that was having the problems. What happened after that was a much better experience. The dealership got everything covered for us and we ended up not having to pay anything. This gave us our confidence in the dealership again, as we only ever go there for servicing the car. Brad is the best service person to work with. He knows us and helped correct everything. I thoroughly recommend him. So, it all worked out in the end and we are still happy clients. More

Excellent experience The service advisor was knowledgable, competent and patient/caring with me. Since I do not drive my vehicle a lot, he printed out a maintenance menu The service advisor was knowledgable, competent and patient/caring with me. Since I do not drive my vehicle a lot, he printed out a maintenance menu by months for me to follow, instead of the km maintenance menu. O'Neil was extremely helpful and pleasant. O'Neil made this an excellent experience for me. More

it was a great experience Our sales consultant, David Hindley, was a pleasure to deal with. This is the third vehicle we have gotten through him. The Service Department is g Our sales consultant, David Hindley, was a pleasure to deal with. This is the third vehicle we have gotten through him. The Service Department is great. The new premises are a pleasure to visit. Congratulations. More