Richmond Hill Toyota

Customer service Not sure about the sales department, but the service desks are not organized very well . It is not first come first service. People can cut in line. Not sure about the sales department, but the service desks are not organized very well . It is not first come first service. People can cut in line. Why they can't just give out a number??? Some of the staff just chatting there and ignore customers are waiting. When being asked, they just say u can wait other desks. It is unprofessional. More

Great experience Thanks to MR TEHRANI He is so professional and helpful. That was a great experience for me to purchase my new car from this company. Thanks for Thanks to MR TEHRANI He is so professional and helpful. That was a great experience for me to purchase my new car from this company. Thanks for everything More

All easy It was very pleasant to deal with this dealership, the staff is very helpful and friendly. The whole process has been smooth and easy. We appreciate t It was very pleasant to deal with this dealership, the staff is very helpful and friendly. The whole process has been smooth and easy. We appreciate this great service. More

Amazing service, professional people, satisfying experience! I am very happy and totally satisfy driving my Toyota Yaris Sporting 2018! My experience at Richmond Hill Toyota was amazing! The attention I recei I am very happy and totally satisfy driving my Toyota Yaris Sporting 2018! My experience at Richmond Hill Toyota was amazing! The attention I received there as their customer was overwhelming! Secretaries at the front desk, managers and especially, Lina were so kind and friendly. Not only was Lina so professional and knowledgeable about everything I needed to know in regards to the car I was looking for, but she was also very pleasant, efficient and with high customer service experience. I liked very much the fact that she took the time to explain me the difference between leasing and financing. She patiently answered every question and concerns I had, which made me feel secure about my decision to acquire my vehicle. I am definitely recommending Lina to all my family, friends and even acquaintances. I am sharing with everyone how great and wonderful was my experience at the Richmond Hill Toyota, and how welcome they made me feel. Thank you Lina and thank you Toyota for making my experience there unique! Lisa Vasquez Rosales More

Amazing and very helpful staffs .highly recommended..very thankful we went this place.they treat us very good and explain very well and very kind amd patient to deal with. .highly recommended..very thankful we went this place.they treat us very good and explain very well and very kind amd patient to deal with. More

Excellent experience I was totally satisfied with people and the provided services in this place! All the process and the paperwork went really well And I could completely I was totally satisfied with people and the provided services in this place! All the process and the paperwork went really well And I could completely trust on their suggestions! More

Excellent I was planning to purchase in the fall a 2017-18 RAV4. I had a 2004 Highlander with 390000km. Luckily a 2018 Limited RAV4 demo came in while I was get I was planning to purchase in the fall a 2017-18 RAV4. I had a 2004 Highlander with 390000km. Luckily a 2018 Limited RAV4 demo came in while I was getting a lube oil filter etc. I had walked through the pros and cons of phurchase vs lease while waiting for servicing with Brad and this car fitted my option list. Brad Scherer stayed and took me out to test drive and showed me how the car worked. There was no pressure and I Had time to think it through. I leased it with Jeff Lazarus and arranged pick up for the next week in an efficient, friendly setting and thourghly enjoyed the experience. The car was in excellent shape (1550 km) and clean. Brad took me through it again before drive away the next week. I More

Professional Service I was very satisafied with the service provided to me. A huge selection of cars to select from and all my questions were answered in a timely manner. I was very satisafied with the service provided to me. A huge selection of cars to select from and all my questions were answered in a timely manner. Thanks Ashraf for the professional service I received which made me a happy customer. More

Fast and efficient My dealer was Jason L. at the Richmond Hill area in Toronto. I wasn't too sure what deals were good it he introduced me to their latest promotions an My dealer was Jason L. at the Richmond Hill area in Toronto. I wasn't too sure what deals were good it he introduced me to their latest promotions and was very transparent with me. I loved how honest he was with me and just the overall atmosphere and customer service was very good. Highly recommend! More

‘Lina is a problem solver” The dealership’s staff are amazing as well as the costumer service from the staff, especially Lina Basir. She is a problem solver. Happy that i got my The dealership’s staff are amazing as well as the costumer service from the staff, especially Lina Basir. She is a problem solver. Happy that i got my car from her. More