Richmond Hill Subaru

I was looking to buy a used 2009 to 2010 Impreza to replace my 2004 G35 and when I first arrived at the dealership last week being April 16th, Ben greeted me with a smile and asked how he could assist replace my 2004 G35 and when I first arrived at the dealership last week being April 16th, Ben greeted me with a smile and asked how he could assist me. I told him, what I was looking for in a car, the mileage and my price budget. Based on that, Ben showed me 3 different Impreza models, allowed me to sit in it and then suggested I go for one in particular mainly because of the mileage and the price. At first I thought the price of the car was too high but with great research I found that the price was actually reasonable compared to other Subaru dealerships in the GTA, including used car dealerships. Ben and I sat down afterwards and I told him that I would like to bring in my dad to look at the recommended car of choice. I went back the same day with my dad and we both test drove the car and it felt really nice in the sense of suspension, pickup and comfort. Sure it doesn't have all the bells and whistles as my Infiniti did, but I believe that in the long run it will be a better choice for many reasons, particularly gas and repair costs down the road. I believe that Subaru is a utility car in the sense its for the daily driver. When it got down to working the numbers out, Ben allowed me to discuss the numbers with my dad, and the fact that I would be trading in my Infiniti as well. Ben gave us time to think it over and we went back to see him on April 23rd to work out the proposed numbers and negotiations. Long story short after offering three to four counter offers, both of us came to a final decision that would work best for us which left us with a smile. We were happy and they (dealership was happy) but they ensured that the entire process was pleasant. Then we met Sam who is the Business Manager I believe and he thanked us for our business and showed us the paperwork to be signed and even offered us the details of extended warranty to which we politely accepted it based on the services offered and the price. Overall the entire transaction went smooth, and most importantly both Ben and Sam showed excellent business ethics and ensured that we all left with a smile in the end. Definitely worth checking out Richmond Hill Subaru. More

My wife and I walked in to this dealership looking for an Impreza. Alex approached us in a friendly manner. I immediately liked Alex because unlike an aggressive sales guy that you will typically find at a d Impreza. Alex approached us in a friendly manner. I immediately liked Alex because unlike an aggressive sales guy that you will typically find at a dealer, he was all about information, and answering your questions. His thoroughness and openness translated into an almost immediate trust. Even during the negotiation process you will find that Alex is here to help you instead of trying to take advantage of you. For those who are looking into purchasing a Subaru, not only do I recommend this dealership, but I would recommend that you deal with Alex directly during the sales process. Sam was great as well. He cut to the chase and once again exemplify the informative aspects of vehicle protection plans, and the extended warranty offerings. I never felt pushed or intimidated into making a decision. If there were any persuasions, they were of the informative and helping kind, ensuring that you make an informative and smart purchasing decision. Vehicle walk-through and pick up was also a charm. I really don't have anything negative here, and it is clear that my buying experience from this dealership was all around positive. Highly recommended. More

From the street the dealership looks very understated but once you enter the people and the product are very welcoming. I especially appreciated the fact that the sales staff did not put any pressure on me once you enter the people and the product are very welcoming. I especially appreciated the fact that the sales staff did not put any pressure on me to buy a car "right now". They were very accommodating and made sure I purchased the car I wanted. More

I knew very little about Subaru's going into this dealership. I was so impressed by the time and care the manager Scott and Sales rep Alex took to inform us about the advantages of AWD and the many p dealership. I was so impressed by the time and care the manager Scott and Sales rep Alex took to inform us about the advantages of AWD and the many positive attributes and features of a Subaru vehicle. They were always available to us by in person visits, phone calls, and e-mail with no question too dumb or small to be addressed in a fair and unbiased manner. They did not apply high pressure uncomfortable sales tactics or try and rush our decision. Scott, Alex and all the staff we encountered were a pleasure to deal with and we highly recommend this dealership to anyone considering a Subaru purchase or wanting to learn more about Subaru. More

Coming from Georgian Bay Area, I was a bit sceptical to visit a dealership from TO area being used to a small community atmosphere. As soon as we meet with the salesman (Ben Izadi) we felt right at home. visit a dealership from TO area being used to a small community atmosphere. As soon as we meet with the salesman (Ben Izadi) we felt right at home. He was very honest and listen to our needs and numerous questions. I strongly recommended this Subaru dealership to anyone because I think the relationship between seller-buyer is based on fairness. Not only I was looking to buy a used car but I had a trade-in. Within a few minutes, they gave me a fair amount for it without any torment. The negotiation part was actually pleasant. No pressure, just real an rational negotiation. At the end, I think it was a win-win situation. Finally I was glad to made the 2 hours trip, it was worth it, thanks to the professionalism of Ben Izadi and the others at Richmond Hill Subaru. More

The Sales representatives I worked with offered a pleasant level of service and timely delivery the vehicle I was looking for. The vehicle was delivered in brand new condition as requested. pleasant level of service and timely delivery the vehicle I was looking for. The vehicle was delivered in brand new condition as requested. More

I have dealt with this dealer for the past 18 years and have leased 6 vehicles from them. I have had all service performed here and been satisfied with how Ive been treated and the work has met my needs, have leased 6 vehicles from them. I have had all service performed here and been satisfied with how Ive been treated and the work has met my needs, I have recommended this dealership and and Subaru vehicles ( I have driven 4 models ) many times. More

We purchased a Subaru Forester from Richmond Hill Subaru (RHS) after careful consideration of other competitive small SUV's. After we put the Forester in our 'top 3', RHS won our business through their prof (RHS) after careful consideration of other competitive small SUV's. After we put the Forester in our 'top 3', RHS won our business through their professional and open approach - we found them more trustworthy than anybody else, with a friendly, low-key (i.e. no 'hard sell') approach. Our sales rep., Mark Beevor, was knowledgable, easy to deal with and very patient. Scott Pearl, the General Manager, was very approachable and made us feel at home. Sam Chegini, the Financial Services Manager, was very professional. The whole team made the overall buying experience quite enjoyable. We would highly recommend Richmond Hill Subaru to anyone considering a new car purchase. More

This was my first time buying a car and although I had a This was my first time buying a car and although I had a lot of great help and advice from my parents, who are experienced in this sort of thing, I This was my first time buying a car and although I had a lot of great help and advice from my parents, who are experienced in this sort of thing, I still felt a little nervous and almost intimidated. However when we sat down with Ben and discussed details and options, I immediately felt better. He was very helpful and worked out the best possible deal, then left us in the very capable hands of Sam to hammer out some final details and sign on the dotted line. When we returned to pick up the car it was a very busy Saturday afternoon at the dealership but we still got great service and were able to take care of all the necessary paperwork in a timely fashion. Ben even took time to show me how to set up the Bluetooth. A very pleasant experience all around. Thank you very much to everyone at Richmond Hill Subaru for their help. More

As a first time new car buyer these guys totally made the experience easy. Mark did an excellent job taking me through the process, gave me some tips and he was very honest about everything. Mark walked experience easy. Mark did an excellent job taking me through the process, gave me some tips and he was very honest about everything. Mark walked me through all the features of the car, packages available, performance specifications and pricing. He answered every question I had about the car, aftermarket part availability and maintenance. You can tell he knows his Subaru's and he has a great understanding of vehicles overall. Sam did a great job of helping me through all of that nonsense paper work. He answered any questions I had and took care of all the boring finance/insurance stuff like a champ. Thanks guys I'm loving my new STI! More