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Richmond Hill Subaru

Richmond Hill, ON

4.5
613 Reviews

11645 Yonge Street

Richmond Hill, ON

L4E 3N8

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613 Reviews of Richmond Hill Subaru

February 25, 2022

Had an awesome experience at this Subaru Dealership with Michael February as my Salesman. Mike was very professional and I felt at ease throughout the whole process of buying my Outback. He took the time to More

by dvyfhuis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael February
February 24, 2022

I had a great experience buying my gently used Subaru BRZ. Michael February was awesome! Since I live far away, we did most of the communication over the phone and Michael answered all the questions I ha More

by Jessica T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Febuary
February 09, 2022

Allissa Charbonneau was wonderful in selling me a car with little stress, only joy. Everyone I encountered at the dealership treated me with respect and were very friendly in spirit. More

by Neal
Customer Service
Recommend Dealer
Yes
Employees Worked With
Allissa, Daniel, Michelle
January 24, 2022

We were looking for a very lightly used Subaru Outback and our purchase was handled by Moe. Everything was handled perfectly and he showed us 3 that met our criteria. Moe had or got answers to all our que More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe, Kiefer
November 04, 2021

Daniel and Mo recently handled my lease of a 2021 Subaru Crosstrek Sport. They were so helpful and couldn't do enough for us. This is our second lease and I can't say enough about the service. Holly the ser More

by Thefishharvester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly, Daniel and Mo.
October 24, 2021

Was looking for a Subaru crosstrek sport and was having a good conversation with Alissa charbonneau about it and then things turned sour in a blink of an eye. When we were discussing price, I advised her tha More

by Imissconcertsandsports
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alissa charbonneau
Oct 24, 2021 -

Imissconcertsandsports responded

Was looking for a Subaru crosstrek sport and was having a good conversation with Alissa charbonneau about it and then things turned sour in a blink of an eye. When we were discussing price, I advised her that I didn’t need or want any additional optional coverages. She then proceeded to flat out lie to me by telling me that all Subaru dealerships aren’t doing any sales of vehicles without the customer taking at least one optional coverage like rust protection, end of lease protections, tire/rim protection, etc just to give a few examples. Needless to say I was put off by this and knew it was complete garbage. I confirmed with 3 other dealerships who confirmed that she was being slimy and what she tried to do was 100% in bad faith, the reason so many people have bad experiences and why car salespeople have bad reputations. Now others may have had good dealings with Alissa but I can confirm that I didn’t. I wouldn’t recommend Alissa to anyone because she is only looking to line her pockets/quota and not look out for the customer.

October 13, 2021

Will not sell me 2022 Outback in stock unless I also buy $2000+ extra services. More

by Bhui
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
October 11, 2021

I leased my second car from Richmond Hill Subaru at last month. Same as the first one, Alex Kam gave me fully details and information for above Outback what I leased. He is professional & friendly salespers More

by TL Chung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kam
October 10, 2021

Purchase my First 2021 cross trek Subaru Vehicle through Leon Vaksman. Very professional and knowledgable, Explain all details about the vehicle Helped us with all the PaperWorks And make sure the car is re More

by Jamy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Vaksman
October 02, 2021

Picked up our new Forester the other week. Alissa Charbonneau was very knowledgeable, responsive and professional through the process. I’d recommend her and the team at Richmond Hill Subaru as they a More

by squash97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alissa Charbonneau
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