Richmond Hill Subaru

All he cares is the money To be honest, I do not have time for your games and sales tactics. Send my out for test drive alone, I had made the appointment with you! And you told To be honest, I do not have time for your games and sales tactics. Send my out for test drive alone, I had made the appointment with you! And you told me you have another two appointments? Dealing with three families at the same time and leave me waiting for over 30 minutes. Stop calling us trying to get us to buy a vehicle. I don't care you sold the vehicles, I don't care that you sold all the available vehicles we were interested in. We came in ONE time. You have no desire to help us, you just want our money. More

Excellent Shopping Experience My wife and I have been considering the purchase of a Subaru for the past 2 years. Having visited several area dealerships from time to time, we decid My wife and I have been considering the purchase of a Subaru for the past 2 years. Having visited several area dealerships from time to time, we decided to visit Richmond Hill Subaru in late March, Our salesman, Robert Ruffalo made the entire process an excellent and comfortable shopping process. While my wife compared both Forester and Outback, Robert provided us with his excellent knowledge of each vehicle and gave us considerable time while making a decision. He showed us both models, outlined the differences and assisted my wife in deciding to choose a 2016 Forester. His patience and excellent handling of negotiations made the experience very comfortable.I strongly recommend checking out Richmond HIll Subaru. The staff are all pleasant and they make the customer feel very welcome. Ask for Robert! He's tops in our book. Check out their Outback Cafe...best industrial coffee maker with lots of choice. More

Wonderful,exciting and informative My wife and I were in the market and had looked at a number of different vehicles before testing Subaru. What a wonderful experience. We were shown a My wife and I were in the market and had looked at a number of different vehicles before testing Subaru. What a wonderful experience. We were shown a number of vehicles that were on our list and test drove each. The test drive was very helpful, it was pouring rain so we really got the feel of the vehicles on main roads and on the highway. From testing through to purchasing our entire experience was a joy. Francis was excellent he took the time to explain and show us on the test drives all the vehicles had to offer.This helped to make our decision much easier. At final sale time Francis made us feel very comfortable with the vehicle before driving off. Great sales person thank you. More

Go see Ariela!!! My wife and I had been looking for a new car and was choosing between a VW Passat and a Subaru Legacy. At Subaru in Richmond Hill my sales lady was A My wife and I had been looking for a new car and was choosing between a VW Passat and a Subaru Legacy. At Subaru in Richmond Hill my sales lady was Ariela and she was guiding me in the process of choosing between the two explaining all about Subaru and how it would suit my needs. In the end because of her knowledge of Subaru and how she explained everything to myself and my wife we ended up buying the Legacy. She demonstrated excellent customer service and wasn't pushy whatsoever. We also ended up going with the Extended Warranty which was a great idea and a whole bunch of accessories like the 3M protector, all weather mats, trunk guard, etc. I would definitely recommend these as they would protect your investment. I currently live in Brampton and went all the way to Richmond Hill because one of my friends referred me to her. If you are in the market for a new Subaru I would definitely strongly recommend that you see Ariela. You will not be disappointed. Damon More

Subaru Sweet Subaru! From the moment I walked into the Richmond Hill Subaru, I felt well taken care of! Sean Pearl has promptly assisted me with the information I needed t From the moment I walked into the Richmond Hill Subaru, I felt well taken care of! Sean Pearl has promptly assisted me with the information I needed to make my car purchasing decision. I appreciate Sean's evident professional knowledge, charm and upfrontness with facts, all of which made the car purchasing process safe and fun for me! Also, Sean made sure my car was polished up and looking great! I had so much fun driving it home. He also made himself available should I have any post purchase questions. Sam Chegini was such a wonderful, detailed business manager who presented financing options as well as warranty options, to me. Sam has a natural ability to bring any outsider into the Subaru family, in one sitting!! Thank you all again at Richmond Hill Subaru! More

Great experience on 10000km inspection I brought in my 2016 Forester for the 1st maintenance, and before bringing in the vehicle I had made some enquiries over the phone with Mike Neo who w I brought in my 2016 Forester for the 1st maintenance, and before bringing in the vehicle I had made some enquiries over the phone with Mike Neo who was already absolutely helpful and professional. It was a great experience to meet Mike in person and he was able to explain things in good details and provide value-added customer service. He even shared with me on how he would maintain his own Forester XT and I found that really useful. He is surely a great asset to the dealership. I would recommend Mike to anyone. Good job Mike! More

Great service for my older Outback I brought in my 2005 Outback for service - Mark was professional and patient regarding a recent Subaru recall. He made suggestions regarding service i I brought in my 2005 Outback for service - Mark was professional and patient regarding a recent Subaru recall. He made suggestions regarding service inspections backed up with good explanations, not aggressively pushing services that were not necessary. The dealership was recently renovated (ie. building was completely rebuilt from scratch) and featured a spacious and a very comfortable service lounge. More