Richmond Hill Subaru

A wonderful purchase experience! I was very fortunate that the sales rep that helped me was the local WRX subject matter expert! Rob Ruffolo answered all my questions and offered man I was very fortunate that the sales rep that helped me was the local WRX subject matter expert! Rob Ruffolo answered all my questions and offered many more useful tips on the WRX. All of the staff at the dealership seemed as though part of a family, which proved calming... they were attentive, without pressure. I live 2 hours away from the dealership but came due to the good reviews... Richmond Hill Subaru lived up to those reviews! More

Knowledgable sales reps I appreciated the friendliness and accommodative atmosphere. Jeff Foo is very knowledgable about the products sold. No sales pressure tactics! Was I appreciated the friendliness and accommodative atmosphere. Jeff Foo is very knowledgable about the products sold. No sales pressure tactics! Was real and not "playing games". More

Straightforward sales experience I went in knowing exactly what I wanted and was able to negotiate the lease price with just a few back-and-forths. No bundling or pushing extra items I went in knowing exactly what I wanted and was able to negotiate the lease price with just a few back-and-forths. No bundling or pushing extra items that I did not want which has been my experience with other dealerships. All staff were friendly, straightforward and efficient. More

Excellent Customer Serivice! Impressive Buying Experience. My wife & I just picked up her newly purchased 2017 Impreza Hatchback this morning, Simon walked through the car and gave us a brief tutorial with gre My wife & I just picked up her newly purchased 2017 Impreza Hatchback this morning, Simon walked through the car and gave us a brief tutorial with great patience. He even assisted my wife talking to my insurance company as TD can't locate the new car's VIN # in their computer system, my insurance's matter got resolved & I'm happy to be able to drive my car out at lunch. As my wife was inspecting her new car, she found some scratches near the center console, glue marks and dirty left rear window. Michael passed by checking how things are going, and took ownership of the problem. He got us a detailer to rub off the scatch marks, and cleaned off the glue marks and dirty window. There were two guys working on my car, I can see great teamwork. My family been shopping around for the best deal within GTA since December 2016. One sales from other dealership were pushy even though they give good deal on the first visit. Another sales from another dealership was writing extra lines on the offer "Mrs. ???? is leasing the new Impreza" and push my wife to sign it before negotiation during the first visit. Richmond Hill Subaru's Michael Tran & Simon Sin let everyone in my family test drive the car for quite a while, and was not rushing us into decision. During the negotiation, they are very transparent about their cost, and explained their best deal in great detail. These guys are honest people: When my wife was bringing over her old licence plate two days ago, Micheal brought up the new promotion of $500 manufacturer discount, and revised the deal for us. More

Straight Forward & Professional I've never owned a Subaru and I never leased a car. That was true until I met Jeff Foo and the guys at Richmond Hill Subaru. I was looking for reliabl I've never owned a Subaru and I never leased a car. That was true until I met Jeff Foo and the guys at Richmond Hill Subaru. I was looking for reliable car with a low lease rate and settled for a white or silver Legacy. I met Jeff and he took me out for a test drive. Jeff also suggested I try the new Impreza based on my driving needs and usage he thought I would like it more. After the test drive I was convinced and Jeff worked out a deal that fit my budget and walked me throughout my first lease and was very patient and thorough. In fact in the end I ended up choosing his favourite colour choice Island Blue for my Impreza! I couldn't be happier and would highly recommend Jeff if you were looking for an easy going professional. More

First car purchased here! The service was quick, as we didn't need to wait long for a sales Rep to approach us and get the car we were interested in test driving. We were serve The service was quick, as we didn't need to wait long for a sales Rep to approach us and get the car we were interested in test driving. We were served by Francis and he was very courteous. However the purchase felt very rushed and it seemed like the dealership wasn't willing to spend a few more dollars to make their clients happy. I'm still pleased with my purchase though and would still suggest visiting this place for anyone looking to buy a Subaru. More

accommodation and professionalism I choose a vehicle, Forester of basics, but in a day my wife was a bit disappointed so we brought it back and got a higher level car with features we I choose a vehicle, Forester of basics, but in a day my wife was a bit disappointed so we brought it back and got a higher level car with features we most wanted. No hassle, no issues...- accomodation, patince and professionalism More

Professional / Courteous and very Knowledgeable!. Simon has been very professional and courteous during our visit. He has helped answer the questions we had, and recommended changes that fit our need Simon has been very professional and courteous during our visit. He has helped answer the questions we had, and recommended changes that fit our needs. He is very knowledgeable with the vehicles at the dealership. During this interaction, Michael Tran (Finance Manager) was very helpful as well with the finalizing of the purchase. I am happy with the purchase, and look forward to future interactions. Thank you Simon for the headache-less encounter! More

Amazing Service The best car dealership I've dealt with so far! Both Leon's and Michael were helpful and pleasant making my transition to Subaru phenomenal! The best car dealership I've dealt with so far! Both Leon's and Michael were helpful and pleasant making my transition to Subaru phenomenal! More

Great car still needs a good sales rep...... We could have chosen a different made or a different Subaru dealership to get our new car, but at RH Subaru, we appreciate 1. Simon's knowledge o We could have chosen a different made or a different Subaru dealership to get our new car, but at RH Subaru, we appreciate 1. Simon's knowledge on automobiles, positive attitudes and attentive customer service 2. Michael's attention to details and great customer service, and 3. The friendly and respectful atmosphere at the dealership - never felt pressured to buy the car or anything else. Overall, we had an excellent experience in acquiring our new vehicle - always felt well-informed and respected as a customer. More