Richmond Hill Subaru

Prompt, quality service. Would highly recommend Couldn't ask for a better Subaru dealership. Staff at the service center are patient, respectful and very knowledgeable. I would recommend visiting to Couldn't ask for a better Subaru dealership. Staff at the service center are patient, respectful and very knowledgeable. I would recommend visiting to take care of any maintenance or repair necessary for your Subaru. More

Excelent customer service Great service, friendly employees. They answered all the questions that we have about the car that we wanted to purchase. They were very punctual. Eas Great service, friendly employees. They answered all the questions that we have about the car that we wanted to purchase. They were very punctual. Easy to make appointments at out convenience. More

Respectful, Courteous, Friendly, Amazing From start to finish the entire experience of buying a new car was headache free. Thomas was a genuine and very friendly sales rep who showed a lot of From start to finish the entire experience of buying a new car was headache free. Thomas was a genuine and very friendly sales rep who showed a lot of respect in terms of not pushing or forcing a sale. He did everything he could to ensure that I was happy and walked away with the car I wanted at a price I was comfortable with. Sam, was equally as respectful and helpful. Both made my experience an unbelievably pleasant one and I will wholeheartedly recommend this dealership to anyone looking to buy a Subaru! More

Wonderful Experience Alejandro was great to work with, listened to what we wanted and provided wonderful customer service. When we came to pick up our car later that week, Alejandro was great to work with, listened to what we wanted and provided wonderful customer service. When we came to pick up our car later that week, Alejandro went above and beyond, buffing out some areas himself. Would definitely go back to Alejandro again. More

Friendly and knowledgeable Alejandro was knowledgable, friendly, and professional. He spent time going over the vehicle we were interested in, and guided us easily on selecting Alejandro was knowledgable, friendly, and professional. He spent time going over the vehicle we were interested in, and guided us easily on selecting a trim level that met our needs. He and the staff were able to meet the delivery timeline. We had looked into many different cars and dealers before coming into Subaru, many of them would be considered "luxury brand" category. None of them came close in comparison. You can tell Alejandro and Mike are passionate and care about the product they offer, and it really does make all the difference in experience. More

"Best People and Place in the Business" Our 18yr. old car was in it’s final “death throes”… we had been checking the RH Subie site for new, used inventory, regularly. One day we saw the S Our 18yr. old car was in it’s final “death throes”… we had been checking the RH Subie site for new, used inventory, regularly. One day we saw the Spring finance deals so we… Contact Us> Meet Our Team> Robert Ruffolo> read reviews> COOL! Called Rob, chit/chat no pressure… “we’ll call you to see about taking a test drive.” “Okay!” Driving by one Saturday morn, we popped in… unannounced, lots of stuff going on… someone asked if he could help us? “Is Rob in?”, “Ruffolo?”, “that’s the one!”… Rob came out, very cool and composed, probably thinking “who are these guys... did I miss an appointment”? We figured we’d just say “hello” and come back when it wasn’t too busy… well… Long story short… in no time we took out two cars, solid test drives mind you! Had everything “Subaru” explained to us clearly, concisely and professionally. I mean EVERYTHING! …if he would have flipped us a couple of Subie t-shirts, we would have stood on Yonge Street campaigning for him as Prime Minister! ...okay maybe, "Best Sales Guy That Day". A few weeks later we went back, we actually made an appointment. He and Michael Tran (very cool guy too) set us up with a wonderful 2017 Legacy. Thank you both (especially Rob) for the painless and rewarding experience! Ps. I remember Michael saying, "Congratulations and welcome to the family! You now have two new brothers, here." That was very cool thing to hear. I never got that at Toyota, Ford, and certainly not GM. ~ Michael. We will collect on that promised “hand wash”. …”carwash” that is! ~ Subie swag* is always welcome! *swag means free stuff... ~ any typos Covfefe of autocorrect. Rob More

Very helpful and knowledgeable sales department. We dealt with Alejandro and he was excellent to deal with. Very eager and friendly, and knowledgeable about the product he was selling. The two manage We dealt with Alejandro and he was excellent to deal with. Very eager and friendly, and knowledgeable about the product he was selling. The two managers we spoke with Scott and Sam were also very helpful. This dealership was a little out of the way for us but it was worth the drive. They made the car buying process very easy. I would definitely recommend Richmond Hill Subaru based and make sure you ask for Alejandro. I have not had dealings with the service department yet so I can't comment on them. More

Excellent Experience Our sales person, Alex Nam was awesome. Very professional, personable, thorough and patient. We went on two test drives with two different models ov Our sales person, Alex Nam was awesome. Very professional, personable, thorough and patient. We went on two test drives with two different models over a two week period. He showed us all the features on both cars and explained (very clearly) the differences. Overall a great experience! Once we decided to buy - about a week later, the process was very pleasant. The business manager, Michael Tran was also a pleasure to deal with. Once our second car bites the dust I will be going back to this dealership, hopefully these two gentlemen will still be there. More

long distance sale after finding a car I wanted at the Subaru of Richmond hill I emailed them for information I received the information within 2hrs I made arrangements after finding a car I wanted at the Subaru of Richmond hill I emailed them for information I received the information within 2hrs I made arrangements for a test drive and bought the car after the test drive as I lived about 2 1/2 hrs away I took the go bus to Richmond hill bus station and Kevin came and picked us up from the bus station brought us to the dealership the car was ready and all cleaned up it looked like a new car all the operation of the vehicle was explained even helped to pair my phone with the Bluetooth Kevin was very knowledgeable on all aspects of the vehicle overall the whole experience was a pleasure with no pressure at any time great job thanks More

Great experience. Just picked up my Forester today.Can't be more satisfied. Vargas is the most friendly and enthusiastic sales person I have ever seen. That's why my wi Just picked up my Forester today.Can't be more satisfied. Vargas is the most friendly and enthusiastic sales person I have ever seen. That's why my wife and I will introduce our friends to Richmond hill Subaru when they need a car. Thanks for your service. Dawen Wang More