Renfrew Chrysler

I bought my Chrysler 300 from there as my first car from Dealership but our first time getting the car wasn't easy as it seems. They had the car I wanted but they messed up on most important part of the sal Dealership but our first time getting the car wasn't easy as it seems. They had the car I wanted but they messed up on most important part of the sales which was the financing. They over charged me more than $2000 which screwed up with my loan and I don't get why they don't do their own calculation to see what's the difference so that I get the fair amount what I should be paying for I end up doing my own calculation to see what I should be getting and they are still sounds like they are lazy to fix the problem because it's over $2000 and it isn't small amount of money especially nowadays every dollar counts. More

I was a staff and took out a new wrangler the sales staff had my vehicle on the lot. I went to get my vehicle back and was told keys weren’t on site and that they had sold my wrangler. I was beyond mad and w had my vehicle on the lot. I went to get my vehicle back and was told keys weren’t on site and that they had sold my wrangler. I was beyond mad and went to the gm and he got my keys back for me as they were on site. If this is how staff were treated imagine how they treat customers. Shane Matthew’s was the staff at the time and no longer works there. More

DO NOT BUY HERE! Purchased a Jeep Wrangler from Scott. Told me there was two sets of keys when there was only one and promised to get me another set but never did. Joel, the finance man was also terrible. Told me there was two sets of keys when there was only one and promised to get me another set but never did. Joel, the finance man was also terrible. Tried to scam me into buying coverage when there was already coverage for another 50,000kms. The manager does not care either. Found out only when I got my first oil change that the car was still under Renfrews name. This was my first time buying from a dealership and they made me not want to do it again. I had to put money down to fold it and they kept asking for more even though it was only held there for ten days until I could pay full amount. Save yourself and your money and don’t buy here. More

Service department did not do job requested charged for it and won’t back there work. Making all sorts of crazy claims and not taking responsibility for the shoddy work it and won’t back there work. Making all sorts of crazy claims and not taking responsibility for the shoddy work More

Richard from the dealership got me in a 2017 Hyundai Veloster with false advertisement misleading Representation misrepresentation of repair I posted a negative review on Google and he had said he’ll ha Veloster with false advertisement misleading Representation misrepresentation of repair I posted a negative review on Google and he had said he’ll have it removed very easily and now it’s been removed shows how Google will take peoples money to remove negative reviews even though they’re true More

Bought a new Jeep Gladiator… in all experience was great! I have bought many cars in my time and everything was on point. People were helpful and atmosphere was good! Thanks Richard for the help on securing I have bought many cars in my time and everything was on point. People were helpful and atmosphere was good! Thanks Richard for the help on securing my Jeep More

Had a car in there multiple times over $3000 in invoices, 4 tow bills within 2000 km, ended up needing an engine and asking for another $7500 to repair from another Dodge dealer. No accountability invoices, 4 tow bills within 2000 km, ended up needing an engine and asking for another $7500 to repair from another Dodge dealer. No accountability from the Renfrew. Asked the Service manager Mike to review the recorded calls and what I was sold from the service advisor, stated nothing was recorded and wanting nothing to do with helping on the repairs or to have the car back to their shop. Worst service ever, be careful, do not trust them. More

Absolutely horrible, if you would like to be flat out lied to and taken advantage of, go here, they are great at it. All of them work together to as a team to lie. lied to and taken advantage of, go here, they are great at it. All of them work together to as a team to lie. More

not sure how it could have been a more terrible experience be advised take your hard earned money elswhere zero stars for the sales staff experience be advised take your hard earned money elswhere zero stars for the sales staff More

Service departmentEvery appointment was an Service department Every appointment was an episode. Software recall appointments with 4 hour durations Denting my Jeep door Forgetting t Service department Every appointment was an episode. Software recall appointments with 4 hour durations Denting my Jeep door Forgetting to perform requested wheel alignment Performing an alignment, which was still out when I took to Courtesy. Wanting to replace front rotors (warped at 20,000km) for $600. Did all 4 corners myself with performance parts for 450. No willingness to work with me on any of the above. More