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Renfrew Chrysler Dodge Jeep Ram Ltd
Calgary, AB
400 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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400 Reviews of Renfrew Chrysler Dodge Jeep Ram Ltd
March 19, 2015
Terrible experience, would not recommend. I received a referral to see Chris Grebinski at Renfrew from an elderly gentleman I work with. He was excited as he was promised a $500.00 referral b I received a referral to see Chris Grebinski at Renfrew from an elderly gentleman I work with. He was excited as he was promised a $500.00 referral bonus. I went to see Chris, he was very helpful in finding me the vehicle I was after. After discussing the deal and price at the the very end he comes and proceeds to tell me the sales manager needed to "take" this gentleman's referral bonus in order to give me the deal I received!! I was not ok with this and found it very unprofessional. I went home, thought about it and phoned back to cancel the deal. I could not morally accept this way of doing business. When I spoke to Chris he proceeded to tell me he "didn't care" if I bought the vehicle there and then asked me if they gave him $750.00 would I not cancel! Now it became even more cheesy. The gentleman who gave the referral is very upset about this, I cancelled the deal, and none of us will ever go to Renfrew to buy a vehicle. I went to another dealership, told them this story and they were flabbergasted! They were amazing, I got exactly what I was looking for, and they even gave this gentleman who gave me the referral $250.00 just for the embarrassment and unfairness he went through. More
by mamaof1111
March 16, 2015
Jeep Purchase I went to numerous dealerships while looking for my Jeep SRT. Dan was prompt at getting a trade in value on my existing vehicle and very helpful in al I went to numerous dealerships while looking for my Jeep SRT. Dan was prompt at getting a trade in value on my existing vehicle and very helpful in all other aspects of the purchase. This was a very relaxing and stress free experience, I really appreciated the help of all of the people at Renfrew! More
by Plb007
Employees Worked With
Dan MacAulay
March 11, 2015
A good experience and a surprisingly sophisticated vehicle To be honest, I didn't think I would be a JEEP buyer until I experienced the new Cherokee. I came to see some Jeeps as a result of research into vehi To be honest, I didn't think I would be a JEEP buyer until I experienced the new Cherokee. I came to see some Jeeps as a result of research into vehicles that towed well behind a motorhome. For the past number of years I've driven higher end European automobiles, and I didn't actually expect Jeep to measure up. To my surprise I was wrong - very wrong as my test drive and subsequent ownership has proven. I am really enjoying my new vehicle - a Jeep Cherokee Limited and keep discovering additional well thought out features that surprise and delight me. And, in addition to all the sophisticated and luxury features at a significantly better price I also get some real off road capability. Cool! I would also add that the buying experience with Dan at Renfrew was pleasant, straightforward, and very service oriented. They had my new vehicle ready for me in less than 2 days even though I requested an after market hitch that required them to take the vehicle to a different shop. And when there was a small issue with the hitch shop's work Dan himself drove out to meet me at the hitch shop to make sure that the issue was dealt with and I was inconvenienced as little as possible. That was excellent. More
by Jim
Employees Worked With
Dan MacAulay
March 10, 2015
Excellent Service I recently purchased a vehicle at Renfrew Chrysler. My salesman, Dwayne Barrett was very professional and extremely helpful in finding the right vehic I recently purchased a vehicle at Renfrew Chrysler. My salesman, Dwayne Barrett was very professional and extremely helpful in finding the right vehicle that met my needs. The whole experience was very pleasant and would recommend Renfrew and Dwayne to my friends. S. Urquhart More
by su
February 27, 2015
Excellent Service Let me be clear. I do not own a Chrysler product. The car I have is a 2013 Dodge Journey that is provided to me by my employer. I had it service at Let me be clear. I do not own a Chrysler product. The car I have is a 2013 Dodge Journey that is provided to me by my employer. I had it service at 2 Chrysler dealers before finding Renfrew. The "other guys" were did not seem to understand that customer service means you actually serve the customer. I went to Renfrew when some intermittent issues with the car's electronics developed. I've been in the electronics industry doing design and development for many years and I know how difficult it can be to fix intermittent problems. I gave Renfrew a detailed description of the problems and left the vehicle with them. They serviced it under warranty. I got a detailed description of the steps the technician took to resolve the problems. Since then, I am very happy to say, the problems have not reoccurred. Kudos! Many dealer ignore the customer's descriptions of issues and/or the technicians simply don't try to fix anything intermittent. I highly recommend Renfrew. I've returned there several times since and had quality service every time. More
by Johng
Employees Worked With
Don't recall
February 27, 2015
Great Service Fast, friendly, knowledgeable service and not high pressure sales. This is the third vehicle I have purchased from Renfrew and would recommend to frie Fast, friendly, knowledgeable service and not high pressure sales. This is the third vehicle I have purchased from Renfrew and would recommend to friends and family. More
by KaraKay
Employees Worked With
Dan MacAulay
February 22, 2015
GREAT SALESMAN AND OVERALL GREAT EXPERIENCE. I purchased a new vehicle last week, My salesman Dwayne Barrett was excellent. He was very professional, listened to my needs and picked out a vehic I purchased a new vehicle last week, My salesman Dwayne Barrett was excellent. He was very professional, listened to my needs and picked out a vehicle that suits my needs. The whole transaction was smooth and painless. I highly recommend Renfrew Chrysler and staff. Dwayne is a asset to the company and will go back to him for my next vehicle. More
by Karim
February 21, 2015
Very well taken care of with a great price very good product and price. salesman went beyond to treat me with a fair price. I will recommend this dealership to anyone I come across. I also have very good product and price. salesman went beyond to treat me with a fair price. I will recommend this dealership to anyone I come across. I also have been a GM man for 60 years and now am happy to be into a chrysler product. They have come a long way. More
by dodge
February 20, 2015
Average Most of the time I've come here and not going to lie I have had issues. I've had a manager do what he can to resolve it though. I suggest just double Most of the time I've come here and not going to lie I have had issues. I've had a manager do what he can to resolve it though. I suggest just double checking things and be firm on what you're looking for. More
by badfruit
Employees Worked With
Derick
February 10, 2015
Excellent Dwayne BarrreH Helped us and did a wonderful job in assisting us with the purchase of our vehicle. Everyone there was great to us and me and my hus Dwayne BarrreH Helped us and did a wonderful job in assisting us with the purchase of our vehicle. Everyone there was great to us and me and my husband would definitely go back or refer family and friends More
by Salem
Employees Worked With
Dwayne BarreH
