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Renfrew Chrysler Dodge Jeep Ram Ltd
Calgary, AB
399 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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399 Reviews of Renfrew Chrysler Dodge Jeep Ram Ltd
May 22, 2015
Fraud information submitted by Renfrew to obtain truck loan Very high pressure sales to myself and my daughter. Dealership filled in credit info and submitted to TD bank for truck. Approved for loan, but when w Very high pressure sales to myself and my daughter. Dealership filled in credit info and submitted to TD bank for truck. Approved for loan, but when we got the papers for the car we noticed the incorrect info and refused to sign till fixed. Renfrew never asked for proof of income. They stopped communicating with us, wer very upset that we went to bank to correct info and they refused acceptance On the car loan. To this date we are in communication with AMVIC, LAWYERS, MEDIA, and TD bank trying to correct the situation on the FRAUD loan. Shame on you Renfrew staff! More
by Karen
Employees Worked With
Sean, Nick, Tony Dryer, Stryker Hack,
May 11, 2015
Serviced went from very good to bad After having used this dealership to service my company vehicle on several occasions, today was the last time I have set foot in the dealership. I After having used this dealership to service my company vehicle on several occasions, today was the last time I have set foot in the dealership. I don't know what changed at the dealership but the service is now quite bad. More
by JohnG
Employees Worked With
There were a number of employees involved and nons had name tags
May 11, 2015
NEW 2015 Ram 1500 Sport Jeff Maheu was a pleasure to deal with and made the experience easy. No pressure tactics and he just tried to get ME what I wanted. With Success! L Jeff Maheu was a pleasure to deal with and made the experience easy. No pressure tactics and he just tried to get ME what I wanted. With Success! Love the new truck! Air Ride Suspension is all I thought it would be and cant wait to tow the travel trailer now. Thanks for your help Jeff! I will recommend you and already have! More
by Dennis
Employees Worked With
Jeff Maheu
May 08, 2015
Jeff was superb My experience at Renfrew was superb- Jeff added in some extra treats with my Dodge Caravan Purchase, Vegas tickets-Full tank of gas-and 3 FREE bi_week My experience at Renfrew was superb- Jeff added in some extra treats with my Dodge Caravan Purchase, Vegas tickets-Full tank of gas-and 3 FREE bi_weekly payments on my new Caravan. Jeff was not pushy, very easy going which was great, less stress for me. More
by Maggie1978
Employees Worked With
Jeff Maheu
April 23, 2015
Had a pleasant experience dealing with Dan MacAulay Had a pleasant experience dealing with Dan on the purchase of a 2015 RAM 1500 SWB. Didn't have to "fight" with him over upselling items. As mentioned Had a pleasant experience dealing with Dan on the purchase of a 2015 RAM 1500 SWB. Didn't have to "fight" with him over upselling items. As mentioned by others, he listened to what I wanted!! Dan went out of his way when there were difficulties with the transport company and delivery was a week later than originally planned.(Easter weekend was involved) Also liked the low key upsell of Samer. More
by msmith03
Employees Worked With
Samer Khatib, Dan MacAulay
April 11, 2015
Jodie's 2015 Jeep Grand Cherokee Thank you Dwayne Barrett for getting me into a sweet Grand Jeep Cherokee! Beautiful ride for a great price. Everything was professional, easy and smoo Thank you Dwayne Barrett for getting me into a sweet Grand Jeep Cherokee! Beautiful ride for a great price. Everything was professional, easy and smooth. You guys are a great dealership and I would recommend you to anyone. Thanks again for a great experience! More
by Jodie
April 08, 2015
This dealership keeps hounding me and won't quit ! Carcostcanada gave my personal information to this dealership without my permission. Within 5 mins of running a quote for a new vehicle on CCC, Renf Carcostcanada gave my personal information to this dealership without my permission. Within 5 mins of running a quote for a new vehicle on CCC, Renfrew Chrysler phoned and emailed me. I told them to stop and spoke to their manager who said he'd removed my information. They still keep hounding me to purchase from them, and they just won't stop. I'd buy from any other dealer before a considering a dealer who isn't capable of simple instruction, STOP CALLING PLEASE ! More
by zzzzz
Employees Worked With
Tammy Chan
April 08, 2015
Excellent Service I purchased a Dodge Journey from Dan and he was very helpful in listening to what I wanted in a vehicle (which was very important to me as some sales I purchased a Dodge Journey from Dan and he was very helpful in listening to what I wanted in a vehicle (which was very important to me as some sales persons at other retailers don't listen and you don't end up having a good experience) and helping me to make sure my purchase was within the budget I had. Dan was professional during the experience and showed a great sense of humor and answered all my endless questions without hesitation. I love my car, Thanks Dan More
by Mynew journey
Employees Worked With
Dan MacAulay
April 04, 2015
never again Won't call you back to discuss details of anything. Called xxxx near everyone down there trying to get a issue resolved . No one not the gm not the sa Won't call you back to discuss details of anything. Called xxxx near everyone down there trying to get a issue resolved . No one not the gm not the sales manager calls you back. Had my 2014 charger 2 weeks and I love the car but I would return it instantly if I never had to deal with this bunch again. Most recent was took the charger in for buff and polish and to get some trim prices reinstalled. Get the car back with window pillar hanging off and screws in cup holder. The price on the car was higher than other dealers I found after purchasing but I signed the contract so f you is what I get from them. Beware their tactics and service. More
by jm_wall
Employees Worked With
employee rick hillock who doesn't work for renfrew
March 19, 2015
Terrible experience, would not recommend. I received a referral to see Chris Grebinski at Renfrew from an elderly gentleman I work with. He was excited as he was promised a $500.00 referral b I received a referral to see Chris Grebinski at Renfrew from an elderly gentleman I work with. He was excited as he was promised a $500.00 referral bonus. I went to see Chris, he was very helpful in finding me the vehicle I was after. After discussing the deal and price at the the very end he comes and proceeds to tell me the sales manager needed to "take" this gentleman's referral bonus in order to give me the deal I received!! I was not ok with this and found it very unprofessional. I went home, thought about it and phoned back to cancel the deal. I could not morally accept this way of doing business. When I spoke to Chris he proceeded to tell me he "didn't care" if I bought the vehicle there and then asked me if they gave him $750.00 would I not cancel! Now it became even more cheesy. The gentleman who gave the referral is very upset about this, I cancelled the deal, and none of us will ever go to Renfrew to buy a vehicle. I went to another dealership, told them this story and they were flabbergasted! They were amazing, I got exactly what I was looking for, and they even gave this gentleman who gave me the referral $250.00 just for the embarrassment and unfairness he went through. More
by mamaof1111
