Renfrew Chrysler Dodge Jeep Ram Ltd

Awesome :) Fast, friendly and efficient! I purchased exactly what I wanted for a fair price. They had it ready and waiting the next day, clean and ready to go. B Fast, friendly and efficient! I purchased exactly what I wanted for a fair price. They had it ready and waiting the next day, clean and ready to go. Brent took the time to answer all my questions. All in all a great experience. More

Rachel journey Very helpful, professional service, quickly get my car I like. Car is nice and clean, and full tank of fuel, I will recommend Brent to my families ang Very helpful, professional service, quickly get my car I like. Car is nice and clean, and full tank of fuel, I will recommend Brent to my families ang friends. More

Poor experiences never stop My 2014 Ram 1500 pickup truck has a very obvious defect in the paint. Renfrew took photos of the damage and sent them to FCA Canada's warranty departm My 2014 Ram 1500 pickup truck has a very obvious defect in the paint. Renfrew took photos of the damage and sent them to FCA Canada's warranty department for some sort of approval. The claim was "denied" and nobody will take credit for denying the claim. I'm told by Kelly, the service "manager" that the decision is final, and I can't even inquire any further on it. I now have a $70,000 truck with rust on it, that Chrysler won't fix. FCA is blaming the dealership, and the dealership is blaming FCA. Way to stand behind your product. Unbelievable. Will not be returning. And let's not even get into the absolute nightmare of false promises and lies they put me through in the summer when I tried to trade-in my vehicle. Never ever again! More

car purchase i am very happy for service you have provided to us. For sure I will recommend you and dealership to everybody. Such a great experience !!!!!!!!!!! i am very happy for service you have provided to us. For sure I will recommend you and dealership to everybody. Such a great experience !!!!!!!!!!!!! Maria Glab More

Dealing with Freedom Gates As I was about to enter the doors of the show room I was met by one of the friendliest young men I have ever had the pleasure of doing business with. As I was about to enter the doors of the show room I was met by one of the friendliest young men I have ever had the pleasure of doing business with. His name, Freedo Gates. After a friendly greeting, Freedom took immediate control to find what we were looking for and within minutes we were test driving a Jeep Grand Cherokee. Unfortunately it did not measure up to what we wanted and went on our way. Days later Freedom called to see how we were doing and if we had located a vehicle, which we had not. He kept in touch with us until he found exactly what we were looking for and we made the deal. If you like salesmen that don't pressure you, then Freedom and Varsity Chrysler are for you. More

Nobody seemed to care I rode my bike to Renfrew today to look at the Jeep Cherokee models. Dressed I'm my riding clothes I entered the dealership and walked slowly through I rode my bike to Renfrew today to look at the Jeep Cherokee models. Dressed I'm my riding clothes I entered the dealership and walked slowly through the show room. Three of the salesmen were gathered around each other chatting and looking at their phones. I walked passed them and other employees unacknowledged. After going from one end to the other in what must be an invisible cloak, I left the show room and proceeded to the lot where the rows of Jeeps are parked. I spent about 10 minutes peering through the windows to have a look at the interior lay out. Still no one seemed to care that I might be interested in some personal service. So, after about 15 minutes of being ignored, I put on my helmut, mounted my bike and left. Note: I am not an unemployed twenty something spending some spare time looking Jeeps. I am a 61 year old recently retired guy with cash who is looking for mid sized luxury SUV. I won't be going back to Refrew. They just didn't care. More

Buyer beware and stay away from these crooks I have purchased a vehicle being told it was "new" only 20 km before taking it for a test drive. Brought it home, parked it in garage, only to find I have purchased a vehicle being told it was "new" only 20 km before taking it for a test drive. Brought it home, parked it in garage, only to find it is a hail damaged vehicle. This information was not disclosed to me and I have received no response from 2 sales managers or the president. This dealership is horrible and will rip you off, has dishonest practice and then will avoid addressing the problem. STAY AWAY from these xxxxxxxx. More