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Renfrew Chrysler Dodge Jeep Ram Ltd
Calgary, AB
399 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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399 Reviews of Renfrew Chrysler Dodge Jeep Ram Ltd
May 18, 2017
Amazing! Robert did a great job! I got my Dodge Journey 2015 with his help. I can't believe that I will be approved since my credit is very poor. But he did hi Robert did a great job! I got my Dodge Journey 2015 with his help. I can't believe that I will be approved since my credit is very poor. But he did his best!..Thank you. More
by Cecille69
Employees Worked With
Robert Campbell
May 12, 2017
Amazing Experience I had an amazing experience at Renfrew Chrysler! Terry was my sales rep, but he was so much more than that. He was never pushy and seemed to genuinely I had an amazing experience at Renfrew Chrysler! Terry was my sales rep, but he was so much more than that. He was never pushy and seemed to genuinely care about getting me into a vehicle that suited my needs and was within my budget. He was so accommodating and understanding! I went for a used vehicle and ended up, within my budget leaving with something new. Best experience out of everywhere I went to look. I was happy to give them my business. More
by Lesley.a.b
Employees Worked With
Terry Koshin
May 10, 2017
Lifted 1500 The way I was treated was excellent, and the team executed the truck exactly how I wanted and the team was very respectful and responsive and kept me The way I was treated was excellent, and the team executed the truck exactly how I wanted and the team was very respectful and responsive and kept me in the loop More
by Stillen
Employees Worked With
Kane, Felipe Evans
May 05, 2017
EVER CHANGING OFFERS Was dealing on a 2016 CHALLENGER SRT 392 with the trade in of my Ram via mainly text as I am from out of town. Had a best offer @ $360.00 B/W all in Was dealing on a 2016 CHALLENGER SRT 392 with the trade in of my Ram via mainly text as I am from out of town. Had a best offer @ $360.00 B/W all in - out the door as per Brent. I was trying to squeeze them a bit on the price when I was advised that it was sold. 2 days later we were in contact again as the other buyer backed out. Now they wanted $387.00 B/W - I reminded them of the 360 offer already on the table and that I would like to see it @ 350 B/W. After some more back and forth they came back @ $350 B/W + $6700 down payment. I explained that the difference between 350 (I was looking for) and the 360(they originally offered) is approx $2080 over the term and not the $6700.00 they were asking for. I was then told that there was no way they could do anywhere near the $360.00 now as they added 3M and detailed the car. Considered contacting the GM to rectify / mediate but not so certain it is worth any more of my time. It seems they never would have honored the offer in person anyways - likely best I save the trip and fuel. Seems I may not have been fair directing this review at the sales person Brent only - likely the sales managers were giving direction on how to proceed. I generally don't give bad reviews - I just don't go back. Anyways - moving on to a different dealer and a different car. More
by Challenger
Employees Worked With
Brent Ernst
April 18, 2017
Outstanding customer service Four years ago I bought a new truck at Renfrew. I was recently looking at my truck bill and noticed an error. I thought I had been overcharged so I Four years ago I bought a new truck at Renfrew. I was recently looking at my truck bill and noticed an error. I thought I had been overcharged so I went to Renfrew to discuss it. It turned out that someone had neglected to copy one line from the computer when they wrote up my bill. The total I had paid was indeed the correct amount, the bill just didn't show one figure. HOWEVER - even though there was no real error, just an omission AND it had been four years before I even noticed it, the staff at Renfrew went out of their way to deal with the problem AND gave me compensation! THAT'S WHAT I CALL GOOD CUSTOMER SERVICE! (And, by the way, I love my truck!) More
by Fred Post
Employees Worked With
Paul Young and Kelly Folk
April 03, 2017
Friendly and Professional My experience was never uncomfortable. My salesman, Terry Koshin, was always courteous. There were never any surprises during or after the sale. I wou My experience was never uncomfortable. My salesman, Terry Koshin, was always courteous. There were never any surprises during or after the sale. I would contact him again I needed another automobile. More
by Brian Wright
Employees Worked With
Terry Koshin
March 26, 2017
Quick, friendly and professional! The service was great! My salesman Robert made the whole process fast and easy! I would definitely recommend these guys to anyone looking to buy a car The service was great! My salesman Robert made the whole process fast and easy! I would definitely recommend these guys to anyone looking to buy a car!! More
by A.M.
Employees Worked With
Robert Campbell
March 24, 2017
Great service All the people at the dealership were very helpful with my latest purchase. They gave me a reasonable price for my trade in, and I appreciate the fac All the people at the dealership were very helpful with my latest purchase. They gave me a reasonable price for my trade in, and I appreciate the fact that they kept my budget in mind when I was purchasing my newer vehicle. More
by george
Employees Worked With
Kane Smith, Mike Grimes
March 14, 2017
Got me into the tuck I wanted! Robert Campbell went above and beyond for me! He got my into the truck I wanted and worked the deal into my favour! Very happy with the service! Robert Campbell went above and beyond for me! He got my into the truck I wanted and worked the deal into my favour! Very happy with the service! More
by Andrew1191
Employees Worked With
Robert Campbell
January 18, 2017
Friendly, honest, and consistent customer care Coming from a stressful situation, this was our second new vehicle purchase from Renfrew. Our Sales Representative, Filipe Evans went above and beyond Coming from a stressful situation, this was our second new vehicle purchase from Renfrew. Our Sales Representative, Filipe Evans went above and beyond customer service to make this process easy, fast, and comfortable. I've never experienced the compassion, and patience he showed us during this experience. Not once did he talk over us, or not have an answer to any of our questions. He is excellent at what he does, and puts a much needed empathetic personal touch in with his customers. Filipe was always there to make sure we were ok, and to the end was extremely attentive, reliable, and professional. I would highly recommend him to ensure your needs are met, questions are answered, and to have an overall positive and calm experience purchasing a new vehicle. If there was a sixth star option I would definitely give him all of them. More
by Birks
Employees Worked With
Felipe Evans
