Renfrew Chrysler Dodge Jeep Ram Ltd

rushed and not transparent.. Mike did what he could but the finance guy changed the rate from one min to the next even though I saw one rate he inputed a higher rate...then they Mike did what he could but the finance guy changed the rate from one min to the next even though I saw one rate he inputed a higher rate...then they had a telemarketer call to get my payment reduced... bunch of smoke an mirrors...won't buy another Chrysler again.... More

watch out for price switches I called the dealership this morning and talked to Mike Green about buying a diesel from them as they had one on site ( I had another deal with a deal I called the dealership this morning and talked to Mike Green about buying a diesel from them as they had one on site ( I had another deal with a dealership but the truck was the wrong color with some minor differences, Mike told me that the numbers I gave him " should work on this truck " I gave him all the information on my deal and he came back to me and stated that they could do the deal for a certain number a month at which point we negotiated some more he gave me a price again i thought was high so he said he would cal me back 10 min 1hour went by 2hrs went by I texted several times no reply so I called the dealer and asked to speak with sales manager I believe his name was Terry ? I then proceeded to ask why I didn't get a call back and what the final number was so Terry then tells me he can't give those to me because he was not in his office and that I should go to Kip Scott where I have the original deal !! the his black colored truck was worth more then the brown one I was looking at because black cost more !!!!!! and that Mike Green would call me back in 10 mins again ! I wait and Mike calls to tell me that the price has gone up because Terry wanted to go back to the first number he gave me......; Wow that is professionalism and honesty... If I where you I would have a very good look and your contract before you sign and there may very well be added cost that you don't know about because it has a different color. When I asked why they are not honoring the number we came up with he stated that mike had no choice in the matter and the manager make the call.. pass the buck much ? More

All of the staff of this dealership , are soo friendly Purchased 2017 grand caravan, but after 2 months, i trade it in again they help me right away. They will help you at any situation. Purchased 2017 grand caravan, but after 2 months, i trade it in again they help me right away. They will help you at any situation. More

Excellent customer experience I was interested in trading in my truck for an SUV. I was introduced to Brent, a very courteous, respectful and informed salesperson. We began the p I was interested in trading in my truck for an SUV. I was introduced to Brent, a very courteous, respectful and informed salesperson. We began the process of selling truck at a fair price and purchasing the SUV. I appreciated Brent for his attention to detail and customer service. He fulfilled all his commitments. Thanks More

Great overall experience Brent was very knowledgeable and helped me to understand all of my options when it came to which vehicle would best for my needs and my budget. Brent was very knowledgeable and helped me to understand all of my options when it came to which vehicle would best for my needs and my budget. More

Brent Ernst and Stefan Piechocki I was looking to buy a new truck. With the help of Brent Ernst I didn’t just get a I get a new truck, but a truck I fell in love with. Wasn’t easy I was looking to buy a new truck. With the help of Brent Ernst I didn’t just get a I get a new truck, but a truck I fell in love with. Wasn’t easy helping me out as I travel a fair bit for work but Brent was dedicated, patient and went above and beyond to help cater my questions, walk me through the process and ensured that I got the truck that I wanted and that too prepared with any additional items that I need to hit the ground running. Special thanks to Brent. Really appreciate your help and highly recommend you to anyone looking to purchase a new truck from Renfrew Chrysler. Stefan Piechocki thanks for your support as well; appreciate your honesty and walking me through the finiancial ins and outs, and making it a smooth process wrapping everything up. Renfrew Chrysler is lucky to have you both. All the best. More

Great sales service Shane was super helpful and caring. Made us feel real comfortable in our purchase and not at all pushy. Would buy here again all day long. Shane was super helpful and caring. Made us feel real comfortable in our purchase and not at all pushy. Would buy here again all day long. More

3RD TIMES A CHARM I had my annoying squeaking front brakes looked at by two dealerships in Ontario and was told that is what happens with a Jeep. Renfrew fixed the sque I had my annoying squeaking front brakes looked at by two dealerships in Ontario and was told that is what happens with a Jeep. Renfrew fixed the squeak just like that. Thanks Joseph More

Amazing Customer Service I won a 1 year lease for a brand new 2018 Jeep Wrangler. John was incredibly professional and I ended up leaving with the car the same day we came in I won a 1 year lease for a brand new 2018 Jeep Wrangler. John was incredibly professional and I ended up leaving with the car the same day we came in to discuss details. It was by far the best experience I could have asked for. When the time comes to get another vehicle I will definitely be visiting Renfrew Chrysler. Thank you so much! More

Scammers, Be careful guys, this dealership is no good. Worst dealership ever. Don’t believe on their ads. They are terrific,they only after your money. All I ca Be careful guys, this dealership is no good. Worst dealership ever. Don’t believe on their ads. They are terrific,they only after your money. All I can say, it’s a nightmare to step in to their place. They didn’t even give my $1000 deposit. More