Red Deer Mitsubishi

Worst dealership to deal with, purchased vehicle that should have never past an inspection. Come to find out within the 3 months of purchase for a number of related issues. Did not offer extended warrant should have never past an inspection. Come to find out within the 3 months of purchase for a number of related issues. Did not offer extended warranty but claimed they did and it was refused. Nope. At this point a 20000 dollar purchase can not leave city limits. Great job. Do not go to this dealership every one is great as long as your purchasing but terrible service after the fact. More

This is the worst dealership in Red Deer if we could give this a negative star we would. We looked at a used vehicle there and when we were trying to lower the price they said that they couldn’t lower it any this a negative star we would. We looked at a used vehicle there and when we were trying to lower the price they said that they couldn’t lower it anymore as they only had $67 on commission, when asked if they would be able to repair all of the damages in the interior and exterior they said “no” because of the price. We wanted to think it over but they kept pushing my husband to sign the papers and when asking them if we wanted to opt out of it they said that it would just be easy. After a day of thinking of it we wanted out already as we wanted other things and we had other priorities. We told them right away and they said to come pick up the cheque on Thursday from the downpayment. Well that day came there was no cheque when my husband was picking it up and I had to call them asking about it they said I had to go there when I didn’t sign anything because it was just my husband purchasing the vehicle but they wanted me to be there as I was the “Decision Maker” when I didn’t decided on anything. We talked to the GM which she was not very helpful at all I don’t even know how she got that job as she doesn’t know any customer service it was just all about her and making this deal. I was sick at the time I was talking to the GM and she just lied to us whole time that we were talking as she said that I told her I was a decision maker as soon as she answered the phone when I said I was not. She then kept repeating I had to be there and I told her that I was sick and I couldn’t go and we usually don’t have time together as he works in the morning and I work in the evening. After the conversation I had to go to the hospital as my blood pressure was so high and that my head and chest was hurting. This dealership has no compassion for their customers it is just making money for them. More

My whole life (I’m retired) I’ve bought domestic vehicles. I made an appointment with Brendan Kyle, as I was due for a new ride. Really liked the RVR. This salesman treated me with so much respect a vehicles. I made an appointment with Brendan Kyle, as I was due for a new ride. Really liked the RVR. This salesman treated me with so much respect and kindness it made me feel like I mattered at the dealership for the first time in 4 decades. Didn’t just feel like a commission and the amazing deal I got. Very impressed with the numerous features a Mitsubishi has over all my other domestic vehicles. Ty Brendan! More

Worst dealership I’ve ever felt with in my life! ! We were ripped off, lied to multiple times, sent us a vehicle that was a death trap with brakes on backwards. There isn’t enough space to write all ! We were ripped off, lied to multiple times, sent us a vehicle that was a death trap with brakes on backwards. There isn’t enough space to write all the issues we’ve experienced in buying a vehicle here.. we felt with 3 different Mitsubishi dealers and they are all garbage.. horrible customer service, no return phone calls, ignorant customer service, and everything they are doing at these dealer should be criminal ans they have their doors closed for so many incidents of bad Buisness!! Stay far far away from any Mitsubishi dealer!! More

Sending a huge shout out to Andrew Mah, it was one of the first times buying a new vehicle that a salesman was so professional and no pressure to buy all the extras. Andrew spent a lot of time going through first times buying a new vehicle that a salesman was so professional and no pressure to buy all the extras. Andrew spent a lot of time going through learning and set up of our new vehicle. I will recommend him to my family and friends. Great person and great job Andrew, thank you! More

A huge shout out to Andrew Mah for the most phenomenal transition in purchasing my new vehicle today!! This is the second vehicle I have bought from Andrew and I also send him referrals because there isn transition in purchasing my new vehicle today!! This is the second vehicle I have bought from Andrew and I also send him referrals because there isn’t anyone I trust to take better care of my friends or family, period. Andrew has been a family friend for a few years now and he goes above and beyond for each customer in every way. I promise you will not find anyone better to deal with. He is transparent, honest and so hardworking! Please go see for yourself if you’re in the market for a vehicle. You have my personal guarantee that he takes care of every detail and does all that he possibly can to make everyone satisfied with their purchase under any circumstance. Thank you again Andrew, for everything! More

Great experience buying a SUV from Carson. He worked hard to find me the vehicle I needed. Very pleasant staff all around! Love my new outlander! There was a few bumps in the process but every He worked hard to find me the vehicle I needed. Very pleasant staff all around! Love my new outlander! There was a few bumps in the process but everything got done to my satisfaction!!! More

Crooks, worst service I have ever heard of. Do not waste your time with these people Do not waste your time with these people More

0/10 do NOT recommend. Red Deer Mitsubishi will sell you a used vehicle without disclosing the accident history and potential hidden damage in said vehicle. They will then Red Deer Mitsubishi will sell you a used vehicle without disclosing the accident history and potential hidden damage in said vehicle. They will then beg to fix said hidden damage and completely ruin your motherboard in the process. They have zero remorse and refuse to take any responsibility. Do NOT go here. More

HOW TO BE THE BIGGEST CROOK: 1) buy lemon vehicles 2) fix lemons just enough so they drive off of your lot 3) find innocent/ nieve people and ruin their life. 4) offer warranty but when people bring t fix lemons just enough so they drive off of your lot 3) find innocent/ nieve people and ruin their life. 4) offer warranty but when people bring the vehicles in NEVER let anyone ever leave without some kind of bill (this way you can swap the good parts out of vehicles coming through whenever necessary as well 5) if the customer doesn’t take the warranty tell them that they can’t take it home that day (say you want to clean it better or it won’t be ready for some reason or another) this is when the mechanics will go to work and take all the good parts they need for other vehicles out of your vehicle 7) As soon as something breaks that customer is going to text you, you have to offer to cover it because you DO NOT want another mechanic to see the mess you left under that hood (with your makeshift mechanic work) 8) when customer comes in to get part fixed you tell them they bill will be more then expected because of (just make anything up, if you got them this far they will never question you) 9) make customer pay for things you did not at all do you their car while also taking parts out of that car and swapping them for other parts and use them on vehicles on your lot that needs repairs 10) while doing all you switching and swapping you actually mess something up 11) try to fix the mess up, & mess up even more 12) customer comes back with an even bigger bill for all the messing around and her van doesn’t start 13) force her to pay bill for parts that didn’t even get changed 14) customer will slowly catch on that there is something suspicious going on so they start pointing fingers 15) tow their vehicle to another dealership 16) don’t tell dealership where her van is 17) she will have to go around the city to look for it (it will be so funny 18) tell her there is nothing you can do and it’s out of your hands 19) she will be struck in Red Deer for 40 days with no vehicle or way home , just literally laugh in her face when she asks for a rides or help paying for a rental car 20) this is where you will pull off your grand finale OFFER TO BUY THE VEHICLE BACK FOR MINIMAL MONEY. 12) now your customer has a huge bill (that you charged without consenting first ) , no vehicle, is down thousands of dollars and looses all faith in humanity 13) meanwhile you can fix it the way Matilda’s father fixed the cars on his lot.and turn around and sell it for 4X what you paid. BONUS: put a bow on the vehicle when she comes to pick it up after she bought it right after her birthday so she feels like you did something special for her and then when she goes to drive it away, take the bow off and say it’s something you do for all of the customers And that my friends is how you become the biggest crook, whatever you do, DO NOT GET CAUGHT!! Because that would be so embarrassing for you. Imagine if your children grew up to find out their parents didn’t know how to make an honest living. More