Red Deer Kia

Forth coming staff who acknowledged us when we came in. We were accepted and given attention right a way, and had a sales person assigned. The vehicle we wanted was found and we had it when promised and al We were accepted and given attention right a way, and had a sales person assigned. The vehicle we wanted was found and we had it when promised and all was ready as promised. The paper work went smoothly and we had a good experience with Tracey Gilbertson. All in all, a first class experience without any worries. Excellent service and attention to the details. Thank you Scott KIA. More

Thanks so much to the wonderful staff who helped me get into my new car!! Without your hard work that day I may not have made it home! :) Thanks again! into my new car!! Without your hard work that day I may not have made it home! :) Thanks again! More

I really liked the service Lisa Johnson and Tracey Gilbertson provided me. I was Lisa's first sale and I am glad I had her as a sales Rep. She was very friendly and down to earth. There were no pre Gilbertson provided me. I was Lisa's first sale and I am glad I had her as a sales Rep. She was very friendly and down to earth. There were no pressure sales and Lisa really showed that she cared about her clients. I even received a thank you card in the mail from her. Great job Lisa! Tracey as well was really good to work with. She kept me up to date on the status of my car as it had to come from Saskatoon. Thumbs up to both girls! Theresa Fedorchuk More

Once again Scott KIA and their fantastic staff have come to our rescue!! Our 2008 Rondo was totalled in an accident on the evening of April 13th. They were genuinely concerned about my health and the stre to our rescue!! Our 2008 Rondo was totalled in an accident on the evening of April 13th. They were genuinely concerned about my health and the stress that my husband & I were going through because of my accident. We knew that the Rondo's safety features had saved my life and it was the ONLY vehicle we wanted to purchase again. Their dedication as a team came through for us Big TIME! We went to see Steve on Monday morning and only 3 days later(April 19th) we drove off their lot with our new Silver 2012 Rondo!! There was only one available in Western Canada but they got it and had it delivered to Red Deer for us!! A HUGE thanks goes out to Steve Baltzer for his compassion and complete assistance with the replacement of our vehicle. Thank you to Robert Nichol for seeing that we got our choice of vehicle and the only colour we wanted!!! AND...Thank You Tracey Gilbertson for crunching the numbers to get us the best deal and for her expertise in coaching us in "what" to do and "when" to do it! Thank you Team Scott KIA!!!! We are COMPLETELY pleased with your service and look forward to continuing to deal with you all!! Gwen & Cecil Morrow Red Deer, AB More

Fantastic experience; My husband dealt with Andrea first, then took me back to meet her and discuss a purchase further. From the minute I met her (friendly handshake), I liked her. She included both first, then took me back to meet her and discuss a purchase further. From the minute I met her (friendly handshake), I liked her. She included both myself and my husband in the process, took the time to talk to our baby, and was quick, professional and didn't expect me to wait around all day discussing! Very efficient salesperson and once the paperwork was finished (even though it was closing time) she took the time to go through the vehicle and explain all the cool features of my new Sorento...After discovering a bit of a glitch with the sunroof, she brought Sam in to inspect (whom was also super helpful) and asked me to call as soon as it was convenient so we could have it repaired. From a financial aspect Leslie was our first point of contact and she was also fantastic; quick to the point, efficient and also didn't expect me to sit there watching her do her job...She told me Tracey would contact me within an hour and true to her word she did! Tracey was a lot of fun, great sense of humor, easy to talk to and so knowledgable...She covered the paperwork front to back, clarified points, answered questions and never hesitated...Confidence is a must for me; anything else makes me feel nervous! :) All in all there is nothing I could say negatively about my experience at Kia with these staff members! In the last 3 days I have visited many dealerships (even sent a negative email to management regarding one experience) I believe in giving credit where credit is due...you all earned this review and all the others I have read! Thank you so much for the wonderful experience...and my great new vehicle! More

The service was good, they were very informative about the my new car. They were fast with processing the paperwork and made sure that all the lose end were tied up so I didn't have to worry about anythin the my new car. They were fast with processing the paperwork and made sure that all the lose end were tied up so I didn't have to worry about anything. They also took care of any issues that I had. More

We have always been pleased with the staff at Scott Kia since the day we visited and purchased our 2008 Rondo! The man that sold us the Rondo was fantastic! no pressure but very knowledeable! Every servi since the day we visited and purchased our 2008 Rondo! The man that sold us the Rondo was fantastic! no pressure but very knowledeable! Every service job has been done with professionalism both on the parts of the servicemen & counter staff (Peter Andrews) When we arrive with our vehicle for servicing, Peter sometimes tells us about something that is flagged on our file....something they need to do along with our regular servicing. He's always pleasant and has the work done as quickly as possible! The shuttle drivers are always friendly and prompt! We constantly tell our friends about the wonderful service....even our son is purchasing a Kia Sedona! Thank you Scott KIA for a job ALWAYS WELL DONE!! More

I had a very pleasant experience. they were able answer my questions and work with me to get the car I wanted in the colour I wanted my questions and work with me to get the car I wanted in the colour I wanted More

We just purchased a new Sorento and Steve helped put it in the price point to make the sale. Included in the price was the lifetime rust and underbody protection and paint and upholstery. Liked the fact in the price point to make the sale. Included in the price was the lifetime rust and underbody protection and paint and upholstery. Liked the fact that the price was the price with no add ons. The young "Geek squad" helped sink my blue tooth with a good attitude. Everybody was friendly, upbeat and helpful. The minute rock chip in the window was pointed out and clearly stated that they will replace the windshield at no cost when the roads are freer of rocks. All in all, a very good experience and I look forward to having my vehicle serviced here. More

My son just purchased a used car from Scott Kia. He had called in to inquire about the car and Adam had it waiting for us when we arrived...spotless and with a full tank of gas. Adam was very helpful and called in to inquire about the car and Adam had it waiting for us when we arrived...spotless and with a full tank of gas. Adam was very helpful and NOT a typical pushy car salesman! He was honest and gave us all the facts...no xx. He worked with us on a reasonable price and didn't play any games. Leslie was great as well, very helpful and made sure we had everything we needed to get on our way with the vehicle. We certainly would recommend Scott Kia, especially Adam. Great service made our purchase a very positive experience. More