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Ralph Neale's Belleville Dodge
Belleville, ON
1,136 Reviews
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1,136 Reviews of Ralph Neale's Belleville Dodge
September 06, 2016
Best dealership I have ever dealt with!! We bought a 2016 Jeep Cherokee from Ryan Barclay at Belleville Dodge and I must say it was the best car buying experience I have had! Not only did he We bought a 2016 Jeep Cherokee from Ryan Barclay at Belleville Dodge and I must say it was the best car buying experience I have had! Not only did he give us a great deal, but he made the experience stress free and very easy! I would definitely recommend to anyone looking to buy a vehicle to stop by and talk to one of the sales reps. Oh and I forgot to add, we drove 3 hours just to buy a vehicle from them...that's how great they are!! Thanks again B-Dodge!! More
by Dombroskiefam
Employees Worked With
Ryan Barclay, Amanda Durant, Kate Neale, Max Gannon
September 02, 2016
2016 Grand Caravan purchase Excellent friendly staff from, showroom, finance to service department. There a few things in life that I do not enjoy and shopping for a vehicle is Excellent friendly staff from, showroom, finance to service department. There a few things in life that I do not enjoy and shopping for a vehicle is one of them. The relaxed atmosphere and no pressure sales made this experience a pleasant one. Happy with purchase, vans are great for families with kids! More
by Tony
Employees Worked With
Max Gannon
August 29, 2016
great service experience with Mike Kelly Mike is very knowledgeable and easy to explain issues too, helps to make the experience one of ease. Thank You Mike for you helping me. Mike is very knowledgeable and easy to explain issues too, helps to make the experience one of ease. Thank You Mike for you helping me. More
by purplepeople
Employees Worked With
Mike Kelly
August 28, 2016
Trade/Purchase New Vehicle I am giving Ralph Neale's Belleville Dodge dealership a high 5. The sales staff are knowledgeable and easy to talk to regarding a vehicle purchase. I I am giving Ralph Neale's Belleville Dodge dealership a high 5. The sales staff are knowledgeable and easy to talk to regarding a vehicle purchase. I bought a 2016 Dodge Charger SXT and traded in a 2012 Chrysler 200. Andy McNulty and Kyxx were both very understanding and they didn't pressure me into making the decision to purchase. I felt both relaxed and comfortable. Andy and Kyxx are young, energetic salesman with the drive to ensure that their customer is satisfied and taken care of. Thank you also to Max Gannon for making me less stressed in financing the new vehicle. Also to Janice for walking me through the operation of the controls and touchscreen operation. Thanks to all!!! Keep up the good work. If anybody is looking for a new or used Dodge, I would definitely recommend they come and talk to Andy or Kyxx for their next vehicle. Thanks guys for everything. You are the best! More
by CABS 707
Employees Worked With
Andy McNulty, Janice Brooks-Chesterton, Max Gannon, Kyxx Eden
August 26, 2016
2016 Cherokee Great experience with staff. Very helpful and friendly in getting me into a vehicle that suited my needs. Andy and Max were great. I would highly Great experience with staff. Very helpful and friendly in getting me into a vehicle that suited my needs. Andy and Max were great. I would highly recommend this dealership. More
by Mom4
Employees Worked With
Andy McNulty, Janice Brooks-Chesterton, Max Gannon
August 25, 2016
2016 RAM purchase My experience with Bellville Dodge was fantastic! They're a nice local family owned and operated business who focus on customer service. Ryan was very My experience with Bellville Dodge was fantastic! They're a nice local family owned and operated business who focus on customer service. Ryan was very knowledgeable about the products I was interested in and he factory ordered the vehicle I wanted. The transaction was simple and pressureless and the price was second to none. I purchased a bunch of accessories and wanted a few things done to my truck prior to taking delivery and all requests were met seamlessly. I'm new to the Chrysler brand and if my truck treats me right I'll be purchasing my next one from Bellville Dodge. More
by Tom123
Employees Worked With
Ryan Barclay, Janice Brooks-Chesterton, Becky Barriage
August 24, 2016
Friendly, Fun, Informed Staff We had the best experience at Ralpg Neale's Belleville Dodge. The staff were so accomodating and easy to work with! We found our dream truck on their We had the best experience at Ralpg Neale's Belleville Dodge. The staff were so accomodating and easy to work with! We found our dream truck on their lot and they did everything to get us set up and on our way in a jiff. Thank you, and we will be sending many friends and family members your way. More
by Brittany Sears
Employees Worked With
Amanda Durant, Janice Brooks-Chesterton, Max Gannon, Mike Kelly, Graham Vader, Gord Shattler
August 24, 2016
Deal, No Deal Found the car I finally purchased on-line shopping....Called to come in for test drive, met with Kate, a real sweetheart still learning all the tricks Found the car I finally purchased on-line shopping....Called to come in for test drive, met with Kate, a real sweetheart still learning all the tricks of the trade. Was a little baffled about having sales go with me for test drive, never experienced this before, but who knows what their liability issues are....Kate seemed very upfront and any questions she wasn't able to answer for me, Russ helped us out. I asked if paying cash would they negotiate, but with no upselling as in extended warranty/ financing the price was set. Put a down payment on vehicle to hold car.....just in case, as Kate advised the vehicle sold before I could ensure this was the car for me. Test drove Monday & Wednesday, picked up car Saturday...cash deal for dealership. I had asked for a two year sticker with my new plates but only got 1 year sticker as the Licensing staff did not ensure this was done. Drove straight home from Dealer. Sunday as I was driving home on 401 Hwy after approx. 100km drive, the engine light flicked on. Was quite concerned after just picking it up the day before. Called Kate the next morning(Monday) and she advised me to call service.....made an appointment for Monday p.m. Service- code was read on engine light...told nothing serious and they reset??? Monday night when driving down 401 Hwy again after another 100km drive....engine light came on again....very upset...I am a single Mum and paying $16,000.00 plus for a used vehicle and having this kind of service was very disheartening. I called Kate again Tuesday morning and explained how upset I was and wanted things made right. She talked to the service manager, Shay and I called to set up appointment for same day......this was now the third trip with my NEW Vehicle......I had my own mechanic check the engine code this time and I was prepared when I returned to the dealership. Problem this time, was two O2 sensors blown on Bank #1 Front & Back, but they didn't have both parts to fix it and I had to leave it over night & have someone come & pick me up and take me home (30 minutes away), was not offered a courtesy vehicle! Wednesday I returned top pick up my car but once again had to ask for a ride to get it.....Also, there were no floor mats in this vehicle, and I paid $150.00 for a set...they wouldn't even give them to me after all the inconvenience, money spent, gas back & forth & time off my work to have my new vehicle operable. I do not like to be conceived as a negative person, but this was a very disheartening purchase, & I pray my new vehicle will operate as good as it looks. More
by Mel77
Employees Worked With
Russ Trottman, Kate Neale, Janice Brooks-Chesterton, George Barrie, Becky Barriage, Janet Neal, Mike Kelly, Linda Duffy, Shay Bedard
August 24, 2016
Thank you. Amanda was very patient with us. She made sure we meet all of our needs. I was at the dealership probably ten 10 times before we got exactly what we Amanda was very patient with us. She made sure we meet all of our needs. I was at the dealership probably ten 10 times before we got exactly what we wanted and then there were 3 to choose from. Talk about tough decisions. I would highly recommend the staff at Ralph Neale and thank you Amanda for your patience. More
by Pleavitt
Employees Worked With
Janice, Amanda Durant
August 24, 2016
Excellent service and quick analysis Needed lock mechanism in drivers door replaced. Advisor identified recall for ignition and got it fixed and replaced both key fobs at no cost. Origi Needed lock mechanism in drivers door replaced. Advisor identified recall for ignition and got it fixed and replaced both key fobs at no cost. Originally went to get replacement fob. Saved 50% of original estimate because of recall. Was unaware of recall.M More
by Charles Benson
Employees Worked With
Becky Barriage
