Ralph Neale's Belleville Dodge

Amazing people who made getting my vehicle possible! The people were so friendly & worked with me to make sure I could get the vehicle I wanted. They took steps over and beyond what I would have expected The people were so friendly & worked with me to make sure I could get the vehicle I wanted. They took steps over and beyond what I would have expected to get me the best deal & price of my new Jeep. Would recommended this dealership and the people there to everyone; very happy with the experience and outcome ! More

10/10 Ralph Neale Belleville Dodge gave me a great experience with my first time buying a car. Scott and Mark went above and beyond to help me get into my d Ralph Neale Belleville Dodge gave me a great experience with my first time buying a car. Scott and Mark went above and beyond to help me get into my dream car and made sure I was looked after every step of the way. With the help of them and Max as well I was sure I was making the right purchase. I would definitely recommend them to anyone looking to purchase a car, and I will be returning for my own future purchases! More

Vehicle buying experience Our experience with buying a vehicle couldn’t have been easier. We are from out of town so a lot of our info was being sent via email and text. Kate n Our experience with buying a vehicle couldn’t have been easier. We are from out of town so a lot of our info was being sent via email and text. Kate new exactly what we wanted and really pulled through to make us happy customers. Look forward to dealing with this dealership again in the future More

I was impressed My 2014 Jeep Cherokee needed a CV Boot replacement. I felt that it should be done under warranty and they agreed. I thought that it would take several My 2014 Jeep Cherokee needed a CV Boot replacement. I felt that it should be done under warranty and they agreed. I thought that it would take several days to get the parts, but they brought the parts in overnight and had the job done by noon the next day. Typically, I needed my car working immediately and they responded. My car is getting close to the end of the warranty period, but once they saw the leak, they agreed. No fight; no objection, just good service. Thanks again Mike Kelly More

Looking for a teuck I stopped at Ralph Neales Belleville Dodge looking for a truck, I was comparing Ram to other makes as well. I worked with both Dave and Andy and found I stopped at Ralph Neales Belleville Dodge looking for a truck, I was comparing Ram to other makes as well. I worked with both Dave and Andy and found them both to be pleasant and didn’t feel a lot of pressure. I ended up purchasing another make but would definately recommend these 2 gents to friends and family More

Good service -surprisingly affordable I was raised thinking dealerships were always more expensive and always trying to push something the needed to be done and made recommendations to sou I was raised thinking dealerships were always more expensive and always trying to push something the needed to be done and made recommendations to sound urgent when actual fact they weren’t. That isn’t the case I’ve found with Ralph Neale. Actually I was surprised to find that the price of my oil change was actually cheaper than other places. I also called around for quotes on brakes and they were roughly the same or cheaper. The service staff was friendly and courteous and best of all, efficient! More

Friendly and knowledgeable staff In and out quick, gave us a fair price for our trade in. Really worked to get us best possible price. No sales pressure at all. In and out quick, gave us a fair price for our trade in. Really worked to get us best possible price. No sales pressure at all. More

Very Disappointed Pt 2 On Dec 3rd/18 I posted a review concerning the lack of customer service, and communication on the part of the service advisor I was dealing with. With On Dec 3rd/18 I posted a review concerning the lack of customer service, and communication on the part of the service advisor I was dealing with. Without going back into detail on this post, I was pretty ticked about being left “hanging” when the service was completed on my truck. First thing this morning I received a call from Mike the service advisor who I had dealt with. He apologized admitting that he had dropped the ball in his dealings with me as a customer. We were now able to have a discussion and he answered my questions about the work done on the truck. I give Mike full credit for calling and admitting the lack of customer service on his part and trying to make things right. He and the dealership did not just ignore my review. Because of his call and apology I will increase my “Star” ratings, but I would recommend other customers to rely on their own experiences with this dealership. My only other criticism would now be the cost of the service, namely the recommended yearly Ram brake service. There is a separate charge of $125 for each, front and rear brakes, and then a $130 charge for the flushing for the lines.... I believe this isn’t a cost set by the dealership (?) but by Ram/Chrysler which is wrong in my view. Talk about nickel and dimming the customer! More

No stress vehicle purchase This was my first experience purchasing a new vehicle. Kate was very friendly and answered all of my questions even the silly ones! She is extremely k This was my first experience purchasing a new vehicle. Kate was very friendly and answered all of my questions even the silly ones! She is extremely knowledgeable about the vehicles that she sells and was easily able to explain all of the features of my new Jeep Cherokee. I would definitely recommend Kate and this dealership to friends. More

Dodge Caravan I visited Belleville Dodge as we were looking for a newish Dodge Caravan, Kate Neal helped me from start to finish with choosing the right vehicle for I visited Belleville Dodge as we were looking for a newish Dodge Caravan, Kate Neal helped me from start to finish with choosing the right vehicle for our family, very impressed with her knowledge and willingness to help (even on her days off). Would highly recommend to friends. More