Back

Ralph Neale's Belleville Dodge

Belleville, ON

4.7
1,136 Reviews

658 Dundas St W

Belleville, ON

K8N 4Z2

Directions

By Type

1,136 Reviews of Ralph Neale's Belleville Dodge

December 19, 2019

Doing my trade in was very easy with Belleville Dodge I was able to learn about all my options as well as friendly and professional support from Dave and Andy. More

by Erika123
Recommend Dealer
Yes
Employees Worked With
Andy McNulty, Dave Steele
December 18, 2019

Good afternoon, I had a wonderful experience buying my new truck, it was a 2019 ram 1500 classic, everything went smoothly all my questions were answered and Dave Steele periodically checked in on me to a More

by Bulkiewicz.a
Recommend Dealer
Yes
Employees Worked With
Dave Steele, Lori Conroy
December 09, 2019

Dave Steele valuable employee Dave was great to deal with. He went out of his way to support use, even came in on his day off. Great experience, we will be back as long as More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Steele, Lori Conroy
December 03, 2019

Thé staff ils wonferful, you feel welcome, friendly ambiance and the place including the garage is super clean. This is why I decided the get my 2013 RAM serviced there in the future. More

by anlarivi
Recommend Dealer
Yes
Employees Worked With
Mike Kelly
December 03, 2019

Not to be trusted with your vehicle My vehicle was towed from Canadian Tire to these folks. Leaving I find not only now do I need a battery (minor issue, but wasn't even when at Canadia More

by Consequences
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Kelly, Shay Bedard
Dec 04, 2019 -

Ralph Neale's Belleville Dodge responded

Hi Consequences, As a local business our goal is to always help our customers and this situation did not differ from that. After your initial issues came up we had 3 different employees reach out to try and help, unfortunately they were all met with various threats and vulgar language from you as well as countless threatening messages. We simply will not tolerate that type of abuse to our employee’s and has put us in position of not having further contact with you on the matter… Ryan – General Manager

Dec 04, 2019 -

Consequences responded

The threats were of legal action. That was stated very clearly. Even in my telephone call with Ralph Neale yesterday, 3 December was that he had 24 hours to make things right with me, or face a civil litigation action. You folks had been given ample opportunity in my call with Shay to fix things. You didn't and played it out like there was no issue. No wonder I'm pissed off. Today is day 33 since I first dropped off my vehicle for safety, and still no end in sight. You folks xxxxed my transmission, and battery and think some how you don't need to make things right? My car was in your custody directly from another service provider. They had no issue with battery or transmission, nor any check engine lights. They were told to be thorough and go beyond the Ontario Regulations for a safety inspection. Do I use swear words when I pissed with someone costing me thousands of dollars and threaten to take them to court? You xxxxin' bet! You folks really screwed me over on this whole issue. See you in court.

December 02, 2019

Made buying my new truck a great experience, amanda made it really easy too choose ralph neales belleville dodge a first choice for my business More

by Anon
Recommend Dealer
Yes
Employees Worked With
Mike Kelly, Lori Conroy, Amanda Durant
December 02, 2019

Mark Thompson was very knowledgeable and helpful with our newest Dodge Ram purchase. Linda Conroy was also very helpful with the financial aspects. Thank you More

by Moniquemackenzie2
Recommend Dealer
Yes
Employees Worked With
Mark Thompson, Lori Conroy
November 28, 2019

A welcome and refreshing experience I was greeted upon my arrival, made comfortable and given the options of which vehicle I may be interested in. The purchase and procedure went so smoo More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Trottman, Scott Manley, Lori Conroy
November 27, 2019

Personable and comprehensive Russ Trottman is a very friendly and knowledgeable salesperson not just interested in making a sale but truly interested in knowing you and helping yo More

by 4sueall
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Trottman, Andy McNulty, Lori Conroy
November 21, 2019

Found my toy I searched for a very specific truck for about 2 months and found it here, the process is smooth and trouble free. After looking at every dealership f More

by Steve M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Steele, Lori Conroy
...
33
...