Ralph Neale's Belleville Dodge

Wonderful experience! My husband and I purchased a Dodge Caravan from Belleville Dodge, and we were absolutely astonished by our experience. Our Sales Representative Amanda My husband and I purchased a Dodge Caravan from Belleville Dodge, and we were absolutely astonished by our experience. Our Sales Representative Amanda, was so unbelievably knowledgeable. She was able to make our purchasing experience the easiest and least stressful situation over any previous experience we have ever had. She guided us in the best direction to meet all of our required needs and more. I can honestly say that we will definitely be recommending Amanda to everyone we know, and also visiting her again when we are ready to purchase again! More

exceptional customer service Amanda was helping us with our first car purchase and it was an absolute exceptional experience. She worked hard to help us find not only find a car t Amanda was helping us with our first car purchase and it was an absolute exceptional experience. She worked hard to help us find not only find a car that we loved, but one we could afford. She worked very hard so that we were able to take our vehicle home only a couple of days later. We couldn't have asked for a better person to help us purchase our first car. Her determination and hard work was absolutely remarkable!!!! Thanks Amanda, for all of your hard work!!! More

I couldn't ask for more The sevice was amazing I was never pushed or rushed at all. The dealer let me fall in love with the vehicle myself rather than what most places do and The sevice was amazing I was never pushed or rushed at all. The dealer let me fall in love with the vehicle myself rather than what most places do and talk your ear off about sale, sale, sale. I can't recommend them enough I sure do love my hellcat and I sure do apperciate Kate Neale for letting me choose the right vehicle for me!!! She's truly the best! :) More

Bending over backwards to make you happy Coming from Toronto to this dealership was longer than I would normally go - but they had the exact vehicle we were looking for. So, after a great cal Coming from Toronto to this dealership was longer than I would normally go - but they had the exact vehicle we were looking for. So, after a great call with Kate, we made the trip out there. Kate was so helpful right from the start. Even though I was not able to make a deal when we went there the first time (work meeting commitment), she worked to get all the paperwork ready with the sales manager, so that when l came back we would be able to do the deal quickly. When we were first there, the sales manager had given me a quote on my trade-in that seemed very good - but due to not having the time to complete the deal, we were not able to finish. When we came back, he had found out that his numbers were too high, and presented a lower value. Because this number was lower than I was hoping for, I ended up leaving without getting a deal, and feeling a bit disappointed. I emailed him back indicating my frustration, and copied the owner Ralph Neale. Kate took it upon herself to try to assist and broker the deal, and Ralph emailed me mid-morning saying that he had been able to make a few more calls, was able to get me an acceptable amount for the trade in, and offered me a gas gift card for my troubles. This was not something he had to do. But it made the sale. So I headed out the 2 hour drive to the dealership. There was a small chip in the windshield that I was hoping to get fixed (it had passed safety, but still bothered me). Kate made calls, got the service department to contact a company, and this was done even before I got to the dealership less than 2 hours later!!! When I got to the dealership, Kate made sure I was happy with the repairs and the car, then I spent the next hour with Janice. Janice looks after customer service and sales - and she does a great job. She made me feel relaxed, got the paperwork for the plate transfer done quickly, helped me get my insurance swapped over, and clearly explained all my options. I would be happy to do business with her again. So... Less than an hour after getting there, the deal was done, and I was on my way in my new Jeep! I guess what I'm trying to say is that like in all car deals, everything doesn't happen perfectly, expecially when the deal involves a trade in that both parties feel has a different 'real' value. However, in this case, because of the awesome work of the salesperson Kate and the care of the owner Ralph, this deal became possible. I couldn't be happier. I got the vehicle I wanted, I got a fair price for the vehicle I was trading in, and got to deal with some wonderful people. Kudos to the team, especially Kate, Ralph, and Janice, for going above and beyond to make this customer extremely satisfied! More

Great service. I bought a beautiful Jeep Grand Cherokee from Kate Neale in 2015. Her knowledge and advice was very helpful. She assisted with the financing through M I bought a beautiful Jeep Grand Cherokee from Kate Neale in 2015. Her knowledge and advice was very helpful. She assisted with the financing through Max and this was done very efficiently. The service since has been great. I would highly recommend Kate and this dealership to friends and look forward to buying my next vehicle from them. Marty B. More

Great Service I recently took my vehicle into Belleville Dodge for service. After having negative experiences at other local dealerships I was ecstatic with the ser I recently took my vehicle into Belleville Dodge for service. After having negative experiences at other local dealerships I was ecstatic with the service I received here. The service staff was knowledgeable and made every effort to help me understand what my car needed. The staff was incredibly friendly, honest and accommodating. I have already recommended Belleville Dodge to many of my friends and family and I would encourage anyone looking for a hassle-free, enjoyable and affordable service experience to try it as well. More