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Ralph Neale's Belleville Dodge

Belleville, ON

4.6
1,136 Reviews

658 Dundas St W

Belleville, ON

K8N 4Z2

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1,136 Reviews of Ralph Neale's Belleville Dodge

March 31, 2016

Always excellent service Always know my name, excellent service. Honest and will work with you. Excellent service hours and fair pricing. Took the time to explain every detail More

by Juliadanurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Gannon, Becky Barriage, Mike Kelly, Linda Duffy, Shay Bedard
Apr 01, 2016 -

Ralph Neale's Belleville Dodge responded

We are happy to hear that you got exactly what you wanted out of your service experience with us at Ralph Neale's Belleville Dodge! . We are very proud of our team down in the Service Department! We wish you safe travels and look forward to seeing you again soon! Respectfully, Linda Hill Executive Assistant

March 31, 2016

Pleasure not a pain My Dodge truck is the second vehicle I have purchased through Belleville Dodge and having Becky there to count on for my service needs as well as any More

by Janet Maracle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Barriage
Apr 01, 2016 -

Ralph Neale's Belleville Dodge responded

We are super happy with the customer service that Becky provides to each and every customer she deals with!! Thank you for giving us your opinion. We appreciate your ongoing business Janet!! Respectfully. Linda Hill Executive Assistant

March 31, 2016

First impression I have a very busy life and work schedule than top it off had issues with my vehicle. I brought my vehicle to Belleville Dodge to get serviced. I met More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Barriage
Apr 05, 2016 -

Ralph Neale's Belleville Dodge responded

Hello Tammy: Thank you for sharing your wonderful experience with us!! We are very proud of the service Becky gives to every customer she deals with!! We look forward to seeing you again! Regards, Linda Hill Executive Assistant

March 30, 2016

Door-to-door service I have been extremely impressed with the professional and courteous assistance Becky in the service department has offered me. As a very busy workin More

by Bieds78
Recommend Dealer
Yes
Employees Worked With
Becky Barriage
Mar 31, 2016 -

Ralph Neale's Belleville Dodge responded

We couldn’t be happier that Becky provided you with a great service experience. She is a true asset and we are lucky to have her on the Ralph Neale's Belleville Dodge team!!! Please come back to visit anytime! Respectfully, Linda Hill Executive Assistant

March 30, 2016

Anson construction Excellent service every time I go into the dealer, always accomdating of my time. When I had a big issue with my truck Becky worked hard to get me int More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Barriage
Mar 31, 2016 -

Ralph Neale's Belleville Dodge responded

Hearing that you had “awesome” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Ralph Neale's Belleville Dodge in Belleville, Becky is a true asset to us!! We look forward to serving you for many years to come! Respectfully, Linda Hill Executive Assistant

March 30, 2016

Fantastic Buying Experience!!! I recently bought a 2016 Caravan from Belleville Dodge. I had shopped around at other dealerships and this was by far the best in the area. The dealer More

by baseballdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Neale, George Barrie
Mar 30, 2016 -

Ralph Neale's Belleville Dodge responded

On behalf us all of us at Ralph Neale's Belleville Dodge, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Kate Neale and George Barrie!. We will be sharing your feedback with our team. Enjoy your new Grand Caravan and please come visit us again soon! Respectfully, Linda Hill Executive Assistant

Jul 29, 2016 -

Ralph Neale's Belleville Dodge responded

Dear Baseballdad: Congratulations on your new Dodge Grand Caravan! Thank you for taking the time to write about your experience. It is wonderful to hear that Kate and George were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Linda Hill Executive Assistant

March 29, 2016

The very best I have ever dealt with After buying or leasing 23 vehicles so far in my life from various dealerships in various provinces, my experience with Ralph Neale's Belleville DCJ, More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy McNulty, Janice Brooks-Chesterton, Max Gannon, Becky Barriage, Linda Duffy
Mar 30, 2016 -

Ralph Neale's Belleville Dodge responded

Thank you so much for sharing your experience with Ralph Neale's Belleville Dodge and Andy, Max, Janice, Linda and Becky!!. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Jeep Compass and the team will be thrilled to hear your feedback! Respectfully, Linda Hill Executive Assistant

March 28, 2016

Amazing people to work with. I have been dealing with Belleville Dodge for eleven years. The staff are caring, friendly and trustworthy . I would not go anywhere else for sure More

by Jodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Barriage
Mar 28, 2016 -

Ralph Neale's Belleville Dodge responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits (dealer name) with only the best there is to offer. It’s so nice to hear that Becky helped to make your experience such a positive one. Respectfully, Shay Bedard Fixed Operations Manager 613-966-9936 ext 218 sbedard@bellevilledodge.ca

March 28, 2016

Family Owned & Operated - Knowledgeable sales staff. When it came time to purchase a new vehicle, I spoke to Dave Neale about my purchase. Dave listened to the concerns that I had with the vehicle that I More

by T950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Neale, Ryan Barclay, Max Gannon, Dave Neale, Jeff Sprague
Mar 28, 2016 -

Ralph Neale's Belleville Dodge responded

On behalf us all of us at Belleville Dodge, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience. We will be sharing your feedback amongst our team. Enjoy your new vehicle and look forward to seeing you again! Respectfully, Ralph Neale Dealer Principal 613-966-9936 ext 204 Cell 613-243-3911 rneale@bellevilledodge.ca

March 28, 2016

Not very customer oriented If they don't have the model in stock that you are interested in, they insist on you signing a sales agreement and handing over your credit card info More

by Ram jam
Customer Service
Recommend Dealer
No
Employees Worked With
Ralph Neale
Mar 28, 2016 -

Ralph Neale's Belleville Dodge responded

Dear Ram jam, I would like to first personally thank you for taking time to review us on Dealer Rater, and also apologize that you did not have a fully satisfactory experience at our dealership. In order to look into this issue, can you please provide me some details about your visit such as your name, and date of visit? I am here to help and hopefully to provide a resolution. Respectfully, Linda Hill Executive Assistant 613-966-9936 ext 227 lhill@bellevilledodge.ca

Mar 31, 2016 -

Ram jam responded

Thanks for your reply.,in the meantime, I've purchased my Ram in Kingston!. They dealer searched for, and found me the vehicle I wished to have, wirthout first demanding my credit card and a signed agreement to purchase

Mar 31, 2016 -

Ralph Neale's Belleville Dodge responded

I am happy to hear you found the right truck!! We work hard to make our customers happy and comfortable and I am sorry to hear that your experience was not good. Was the entire process bad for you or were you treated well by the salesperson? I am just hoping you may consider the good parts and consider improving our rating from the 1 star you gave us. All feedback helps us to improve our process. Thanks you, Linda Hill

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