Rallye Motors Nissan

I was defraud by this dealerdship in buying our new Nissan Rogue, they took advantage on us because its our first time to buy and we really need a car. We had a very terrible and worst experience with Nissan Rogue, they took advantage on us because its our first time to buy and we really need a car. We had a very terrible and worst experience with all of them from sales, Finance Manager and the Manager itself, they were all in cahuts, the manager will promise anything just to beat the price of the other dealership and recommend higher trims with the same price compared with the lower trim to trap you in a bait, visiting the dealership. When you arrive in the dealership the Sales Manager will not show-up and only the sales representative will be dealing with you. When you inform them the price that you and the manager agreed upon, they will explain so many lies about stocks exchange that goes high and etc. until they mislead you and eventually the price agreed was false. They will also promise you the color of vehicle only to find out its not in their lot when you arrive at the delaership and will inform you that it was already sold the day before you came. After negotiations with the sales person they will send you to the Finance manager for the approval of your credit and then the finance manager will present you the approval of the bank with higher terms of fees which is absurd, when you walk away from the dealership the sales person through the sales manager will offer you another option with their rates Nissan's lending institution and another battle of negotiations until such that they were able to figure out your interest in having or buying a car. What's really worst is the treatment of the Finance manager, he was really very rude and disrespectful, he maligned us while negotiating some of the fees which are negotiables infront of my minor child, this Finance Manager in the dealership is really a disgrace I don't know where he took his ¨MANNERS¨. I will never ever come back and recommend this dealership especially to my friends in Moncton and other areas in New Brunswick, I pity the owner of this dealership most expecially the Nissan company they should act on the very bad practices of this dealership. Their modus or strategies has been perfected for years of their service in the dealership in scamming and defrauding customers. I should have been attentive with all the reviews from this dealership they were all 100% true. Worst experience. All I thought thieves were just scattered on the streets but now adays, they were also properly dressed inside that dealership. I believe that the Nissan company has an excellent reputations and nothing to do with this, but beacuse of those bad people who were incompetent, disrespéctful and dishonest inside the dealership this really pulls them down. Unscrupulous personnel, managers who runs these dealerships should be penalized by the government authorities not only in New Brunswick but all throughout Canada. It was just dismay how we were treated in buying and choosing this dealership, because of their unprofessional treatment. It was really a bad decision in choosing this dealership. There are a lot of good practices and strategies in selling and encouraging a customer to buy a car and earn their trust. It's not yet too late for a change ¨RALLYE MOTORS NISSAN¨. There are alot of other dealership who has an EXCELLENT reputations, just be mindful and wise so you will not experience the same as we had. As the saying goes ¨Choose the Lesser Evil¨. More

Terrible customer service. Called on a Friday looking for warranty info. Said they would call me back first thing Monday morning. No callbacks at and it’s been. Never again wil Called on a Friday looking for warranty info. Said they would call me back first thing Monday morning. No callbacks at and it’s been. Never again will I do business and I will recommend somewhere else to anyone that asks. I just wish I hadn’t left a good review when I first bought it…. Definitely was scammed More

Worst experience I have ever had with a dealership. Over a year of trying to resolve issues caused by their mistakes. Avoid this dealership at all costs. I was previously told to do the same but though Over a year of trying to resolve issues caused by their mistakes. Avoid this dealership at all costs. I was previously told to do the same but thought how bad could it be. I was very wrong. Just look at the other reviews of this business. More

We have been repeatedly disappointed by this service centre. Bought a new car with thin paint - scratches off and rusting, brakes that were off since the first day ... Nissan refuses to replace or re centre. Bought a new car with thin paint - scratches off and rusting, brakes that were off since the first day ... Nissan refuses to replace or repair anything unless they charge us a large amount of money for each. They say it was a manufacturer defect in person then upper management etc claims that Nissan will not approve ficibf it on their dime. They promise to call you back, and leave you hanging for weeks at a time. They just want money and more money and unhappy customers. NO confidence in them, the staff or their products. More

Feel like we've basically been defrauded by Rallye Nissan. Bought a new Rogue early September that had yet to be delivered but was already en route to them. Spent a lot of time there and SIGNED a Purc Nissan. Bought a new Rogue early September that had yet to be delivered but was already en route to them. Spent a lot of time there and SIGNED a Purchase Agreement including winter tires and wheels, mats, autostart, and undercoating. Met with their finance department for financing etc..Left so they could complete paperwork and then came back and signed more. A few weeks later we receive a call that the car has arrived and we can pick it up. We were there for hours because the "original" finance person was off that day and they couldn't find the paperwork so entirely re did it...only to have them entirely redo the Purchase Agreement and ended up charging us another $4000 more then the original Purchase Agreement, much to our dismay. We've had "time" since to review the two copies (my husband asked for a copy the day we originally signed it) and the "add ons" we agreed to were in the original Purchase Agreement. Upon inspection of the vehicle we were asked to do before we left, there was a scratch on the brand new car....nothing was offered. We were there for hours and basically left to the position to be ansy to leave, now believing that may have been strategy. We left with the copy of financing and new Purchase Agreement, and a temporary permit on the windshield without a date of purchase on it because we were told we need the "Nevis" paper mailed out before we can register the vehicle (and yes, they charged us $300 for registration but because we're not in NB it appears that we still need to do it, and were told if pulled over by the police, to write a purchase date on it "quickly" within the last 10 days. Told the paper could take two weeks to get in the mail. The winter tires and wheels were not there when we picked the car up. We live on PEI and had to make another trip which was planned for October 5th. The sales rep had us come to the Service Dept before with him before we left and they agreed to have them Oct 5th. Arrived there October 5th to pick up the tires and wheels. We had included tires in wheels in the deal because we weren't planning on buying a new car the first day we were there, and my husband, someone that would normally research, asked if 17" wheels would work and they explicitly told us "no, they're 19's" so we ordered them. Came to pick them up on the 5th and the service dept knew nothing about them and had to look up the deal. Asked if we'd be around a couple of hours because they didn't have any assembled. I left and came back and picked them up when they phoned, then picked my husband up from eye surgery and travelled home. At home we realized they gave us 17" wheels and rims without sensors that are required for the vehicle to operate its features properly, and no lug nuts. AND WE STILL DIDN'T HAVE PAPERWORK TO REGISTER THE VEHICLE. October 19th, STILL NO PAPERWORK. My husband calls on October 20th and speaks with someone in "management" who basically calls him a liar and says we wouldn't have left without the "Nevis" paper...having never purchased brand new or in NB, I remembered explicitly being told we need to wait for the Nevis in the mail. They said they'd look into it and would courier a copy to have yesterday (Oct 21st...didn't arrive). My husband also asked them about the wheels, specifically the sensors and lug nuts. The rep said those are "extras" that weren't agreed to even when telling the rep that we were lied to about buying them but would settle for just having the sensors for the wheels. Love to know how they would install them without lug nuts....We would have settled and walked away without major complaint if they would have (finally) showed some good faith and simply provided us with the sensors after wasting our time, misleading us, "tricking" us into signing new paperwork, not offering a "fix"on a scratch on a brand new vehicle, and after a month, still not being able to register the vehicle in our name. Unless they show some good faith, they are not trustworthy with terrible service. More

they sold my car that i waited months for because i couldnt get there the day they called to pick it up (was working) so i will never go to any rallye dealerships again really xxxx poor customer serv couldnt get there the day they called to pick it up (was working) so i will never go to any rallye dealerships again really xxxx poor customer service More

Went there yesterday to look at a truck and took one for a drive it was so dirty and paint off both front fenders and told them we are just looking not buying today but the insisted on some information and a drive it was so dirty and paint off both front fenders and told them we are just looking not buying today but the insisted on some information and we told them many times only looking today. Then this other guy can over asking what else we was looking at and prices and told him to we are just looking to make a long story short. They run my credit when we was not even buying told many times just looking.I have a message on my credit karma. So I will never go to this dealership again and will tell all my friends More

They advertised a used low mile Chrysler Town & Country for $12,900 on kijiji. I called and was told it had already sold. A few days later the van was back on kijiji, but now listed at $15,000. Obviously t for $12,900 on kijiji. I called and was told it had already sold. A few days later the van was back on kijiji, but now listed at $15,000. Obviously they had a lot of interest and figured they raise the price. This is why I don’t buy from car dealerships. More

Terrible Stay away. Bunch of lies . They want to charge 700 just to by out a lease. And tryed to change the buy out prices SCAMMER Bunch of lies . They want to charge 700 just to by out a lease. And tryed to change the buy out prices SCAMMER More

I would rather chew my arm off and eat it than buy another vehicle from them! I bought a brand new 2020 Nissan Sentra and had issues with it from the beginning! I also had the Premium Warranty! The ca another vehicle from them! I bought a brand new 2020 Nissan Sentra and had issues with it from the beginning! I also had the Premium Warranty! The car had intermittent issues turning on and shutting off. I had the car in the service department for weeks at a time. I was given an older, ugly customer service car with their stupid Rallye decals all over it rather than getting a rental car, only to get my car back with nothing fixed! This was done multiple times! The service manager had the nerve to accuse me of not knowing how to start or shut off my car properly! I had taken videos of the car not turning on or shutting off that caused certain dashboard lights to light up. The service manager said I was taking my foot off the brake too soon and I proved him wrong by showing him the videos which didn’t match with the dashboard lights when your foot was taken off the brake too soon! I was then accused of buyers remorse! I took it all the way through CAMVAP which dragged out for almost a year, only to have the arbitrator rule in favour of Rallye because the car still starts and shuts off and it was an intermittent problem! After that, I immediately traded in my Sentra so I would never have to deal with them again! It was the most painful, annoying, and irritating year and a half of my life that I will never get back! Stay away! More