Rallye Motors Nissan

Feel like we've basically been defrauded by Rallye Nissan. Bought a new Rogue early September that had yet to be delivered but was already en route to them. Spent a lot of time there and SIGNED a Purc Nissan. Bought a new Rogue early September that had yet to be delivered but was already en route to them. Spent a lot of time there and SIGNED a Purchase Agreement including winter tires and wheels, mats, autostart, and undercoating. Met with their finance department for financing etc..Left so they could complete paperwork and then came back and signed more. A few weeks later we receive a call that the car has arrived and we can pick it up. We were there for hours because the "original" finance person was off that day and they couldn't find the paperwork so entirely re did it...only to have them entirely redo the Purchase Agreement and ended up charging us another $4000 more then the original Purchase Agreement, much to our dismay. We've had "time" since to review the two copies (my husband asked for a copy the day we originally signed it) and the "add ons" we agreed to were in the original Purchase Agreement. Upon inspection of the vehicle we were asked to do before we left, there was a scratch on the brand new car....nothing was offered. We were there for hours and basically left to the position to be ansy to leave, now believing that may have been strategy. We left with the copy of financing and new Purchase Agreement, and a temporary permit on the windshield without a date of purchase on it because we were told we need the "Nevis" paper mailed out before we can register the vehicle (and yes, they charged us $300 for registration but because we're not in NB it appears that we still need to do it, and were told if pulled over by the police, to write a purchase date on it "quickly" within the last 10 days. Told the paper could take two weeks to get in the mail. The winter tires and wheels were not there when we picked the car up. We live on PEI and had to make another trip which was planned for October 5th. The sales rep had us come to the Service Dept before with him before we left and they agreed to have them Oct 5th. Arrived there October 5th to pick up the tires and wheels. We had included tires in wheels in the deal because we weren't planning on buying a new car the first day we were there, and my husband, someone that would normally research, asked if 17" wheels would work and they explicitly told us "no, they're 19's" so we ordered them. Came to pick them up on the 5th and the service dept knew nothing about them and had to look up the deal. Asked if we'd be around a couple of hours because they didn't have any assembled. I left and came back and picked them up when they phoned, then picked my husband up from eye surgery and travelled home. At home we realized they gave us 17" wheels and rims without sensors that are required for the vehicle to operate its features properly, and no lug nuts. AND WE STILL DIDN'T HAVE PAPERWORK TO REGISTER THE VEHICLE. October 19th, STILL NO PAPERWORK. My husband calls on October 20th and speaks with someone in "management" who basically calls him a liar and says we wouldn't have left without the "Nevis" paper...having never purchased brand new or in NB, I remembered explicitly being told we need to wait for the Nevis in the mail. They said they'd look into it and would courier a copy to have yesterday (Oct 21st...didn't arrive). My husband also asked them about the wheels, specifically the sensors and lug nuts. The rep said those are "extras" that weren't agreed to even when telling the rep that we were lied to about buying them but would settle for just having the sensors for the wheels. Love to know how they would install them without lug nuts....We would have settled and walked away without major complaint if they would have (finally) showed some good faith and simply provided us with the sensors after wasting our time, misleading us, "tricking" us into signing new paperwork, not offering a "fix"on a scratch on a brand new vehicle, and after a month, still not being able to register the vehicle in our name. Unless they show some good faith, they are not trustworthy with terrible service. More

they sold my car that i waited months for because i couldnt get there the day they called to pick it up (was working) so i will never go to any rallye dealerships again really xxxx poor customer serv couldnt get there the day they called to pick it up (was working) so i will never go to any rallye dealerships again really xxxx poor customer service More

Went there yesterday to look at a truck and took one for a drive it was so dirty and paint off both front fenders and told them we are just looking not buying today but the insisted on some information and a drive it was so dirty and paint off both front fenders and told them we are just looking not buying today but the insisted on some information and we told them many times only looking today. Then this other guy can over asking what else we was looking at and prices and told him to we are just looking to make a long story short. They run my credit when we was not even buying told many times just looking.I have a message on my credit karma. So I will never go to this dealership again and will tell all my friends More

Terrible Stay away. Bunch of lies . They want to charge 700 just to by out a lease. And tryed to change the buy out prices SCAMMER Bunch of lies . They want to charge 700 just to by out a lease. And tryed to change the buy out prices SCAMMER More

They advertised a used low mile Chrysler Town & Country for $12,900 on kijiji. I called and was told it had already sold. A few days later the van was back on kijiji, but now listed at $15,000. Obviously t for $12,900 on kijiji. I called and was told it had already sold. A few days later the van was back on kijiji, but now listed at $15,000. Obviously they had a lot of interest and figured they raise the price. This is why I don’t buy from car dealerships. More

I would rather chew my arm off and eat it than buy another vehicle from them! I bought a brand new 2020 Nissan Sentra and had issues with it from the beginning! I also had the Premium Warranty! The ca another vehicle from them! I bought a brand new 2020 Nissan Sentra and had issues with it from the beginning! I also had the Premium Warranty! The car had intermittent issues turning on and shutting off. I had the car in the service department for weeks at a time. I was given an older, ugly customer service car with their stupid Rallye decals all over it rather than getting a rental car, only to get my car back with nothing fixed! This was done multiple times! The service manager had the nerve to accuse me of not knowing how to start or shut off my car properly! I had taken videos of the car not turning on or shutting off that caused certain dashboard lights to light up. The service manager said I was taking my foot off the brake too soon and I proved him wrong by showing him the videos which didn’t match with the dashboard lights when your foot was taken off the brake too soon! I was then accused of buyers remorse! I took it all the way through CAMVAP which dragged out for almost a year, only to have the arbitrator rule in favour of Rallye because the car still starts and shuts off and it was an intermittent problem! After that, I immediately traded in my Sentra so I would never have to deal with them again! It was the most painful, annoying, and irritating year and a half of my life that I will never get back! Stay away! More

Worst buying experience ever. Promised things on the phone but when we got there all we heard was oh no we can't do that. Get things in writing before you make a purchase from them. When we tried to cal phone but when we got there all we heard was oh no we can't do that. Get things in writing before you make a purchase from them. When we tried to call and complain about the service we received we got nothing but the run around. We will never walk through their doors again. More

BE AWARE OF SHORT TERM LONE,BOUGHT BRAND NEW 2021 NISSAN ROGUE THEN TOLD ME IT WAS WITH NATIONAL BANK AND I COULD PAY 25,000 UP FRONT TO NATIONAL BANK, AND I WOULD HAVE A6 MTH LoanTO THE NATIONAL, Bank , B ROGUE THEN TOLD ME IT WAS WITH NATIONAL BANK AND I COULD PAY 25,000 UP FRONT TO NATIONAL BANK, AND I WOULD HAVE A6 MTH LoanTO THE NATIONAL, Bank , BUT FIRST YOU HAVE TO GET A NUMBER FROM RALLYE MOTORS WHICH I HAVE NOT RECEIVED. So I CALLED THE NATIONAL BANK 3 DAYS AFTER THE SALE AND THEY SAID I COULD PAY THE TOTAL PRICE OFF NOW. AND IF WE HAD NOT PAYED THE Total COST OFF,MY PAYMENTS Would have been $477.00 A MTH for 6 mths TOTAL COST =$2,862 THE INTEREST WAS 6.77% FOR 6 MTHS WHICH I WAS NEVER TOLD WHAT THE INTEREST WAS, POOR SALES PITCH. FIRST AND LAST CAR PURCHASE FROM ALL RALLYE MOTORS DEALERS. More

Horrible service. Thieves. Don’t take your business here! They will lie to your face and steal from you and break your stuff. I hope they’ll no one else buys from them They will lie to your face and steal from you and break your stuff. I hope they’ll no one else buys from them More

Biggest rip off, lie to my face , won’t tell meInterest Biggest rip off, lie to my face , won’t tell me Interest rates, won’t tell me Price of car , trying to charge 60 grand for a 42 thousand dollar car Biggest rip off, lie to my face , won’t tell me Interest rates, won’t tell me Price of car , trying to charge 60 grand for a 42 thousand dollar car ! And smiling while I called him out on it , really makes Nissan look bad! More