Rallye Motors Nissan

If i can give a negative start i will! Stay away from this dealership if you need a vehicle its worth to drive somewhere. This is our 3rd new car purchased and this is far obvious the worst dealership to this dealership if you need a vehicle its worth to drive somewhere. This is our 3rd new car purchased and this is far obvious the worst dealership to deal with. They lie right in your face so many excuses that you can possibly imagine and i can’t imagine how they can sleep or eat in there everyday life with the way they do with all these people. I understand they are on sales but you can still make money by not taking too much advantage of a person. In short i regret that i even step into this dealership but as they say you learned from experiences and i did in a really hard way never again to deal with this dealership! If you look at their company website all you see is good reviews but if you search somewhere you will read the really worst side of them. And also if they include winter tires and tires expect the cheapest winter tires uniroyal tiger paw unbelievable. I just wish i have seen this dealer rater with all the negative reviews and i would have never bring myself in this dealership. So far since we got the car 2 of the employees that we deal with are no longer working in that dealership probably there conscience kick in it maybe they don’t sleep good at night anymore cause maybe its not just us there’s probably more customers out there. More

If I could put 0 stars I would. We brought our Nissan in for an oil change and they came back with parts that needed replacing- a bill that would be $1200+. Seemed strange because I just bought it 6 months for an oil change and they came back with parts that needed replacing- a bill that would be $1200+. Seemed strange because I just bought it 6 months ago from a used Nissan dealer and had it inspected then. Took it to our local and trusted mechanic- parts were not in need of replacing. He even showed us what the parts New looked like VS ours. Basically the same...he charged us $20 for his time. But saved us $1200+ and being scammed by Ralley Nissan Motors. More

Don't buy from this company. I was told I was buying a 6-7 extended warranty by one of their reps at Rallye Nissan, however I found out this year it was actually for three years. My mistake of signing the 6-7 extended warranty by one of their reps at Rallye Nissan, however I found out this year it was actually for three years. My mistake of signing the contract and not reviewing the details close enough cost me $3000.00 - Their mistake of telling me incorrect information which directly led to making the purchase cost them $0.00 as they won't compensate me anything. Sound fair? More

Very good service from Joleson Ajayi in buying our new Murano. Was friendly and he helped us navigate through the process and we are now proud owners. Thanks! Murano. Was friendly and he helped us navigate through the process and we are now proud owners. Thanks! More

Was told the noise I was hearing was road noise and nothing was wrong with my car. Brought it to a different dealer, immediately took my car off the road as it was unsafe. I had to parts replaced. nothing was wrong with my car. Brought it to a different dealer, immediately took my car off the road as it was unsafe. I had to parts replaced. This is also the second time this dealership refuse to acknowledge problems, and concerns. Also the second time I brought to a different dealership only to discover parts were bad More

You can try to negotiate your price, they can help your final price as well even if you are international student, don’t hesitate to ask anything your questions final price as well even if you are international student, don’t hesitate to ask anything your questions More

This is the most unprofessional company we have ever dealt with. Stay clear!!! They do not only not deliver on any promises, but deliver a filthy scratched brand new vehicle! Also while dealing with t dealt with. Stay clear!!! They do not only not deliver on any promises, but deliver a filthy scratched brand new vehicle! Also while dealing with them they will also forward you other people’s private information! Completely unacceptable! More

Service is a joke I have nothing good to say about the service. I have owned my Nissan Kicks 2019 only for one year. I have gone in several occasions for concerns and i I have nothing good to say about the service. I have owned my Nissan Kicks 2019 only for one year. I have gone in several occasions for concerns and issues. Mainly one that I've been told cannot be really tested. Car was making noises since 4000km and now is 26k I kept taking it in. Kept being told nothing is wrong. I got sick and tired so I took it to another dealership who took my concerns and listened to them and tested. That resulted in a confirmed failure in a part (which is on back order) that tells me that I am not the only one experiencing the issue. I have gone back to Rallye to talk to Brett the service manager. He wasn't there as per usual in some meeting. I spoke with Mark..there was a salesman next to him. at first when I told him I had taken the car to another dealership he seemed like he would pass the information along. I then went to explain more issues that I wanted them to look at he point blank told me to take it to the other dealership he leaned back in his chair with a huge smirk on his face. The information obviously didn't get passed along as its been a week and I haven't heard a word from service. My part is still on back order and is not fixed the back order is not the dealers fault. But the lack of respect (Mark with his crossed armed smirk) and no communication no from anyone. More

TRICK OR TREAT ??? Having run my own business for over 30 years with a 64 percent repeat order ratio, I know what customer service is, and this was not it. I arrived Having run my own business for over 30 years with a 64 percent repeat order ratio, I know what customer service is, and this was not it. I arrived at Rallye Nissan last Wednesday and test drove a 2017 VW bug advertised for 14236. Telling the sales rep Alex Daillant I was interested and would be paying with no financing req , he went to what looked like the judges bench in a courtroom where the sales managers hang out and came back with a figure scribbled on a piece of scrap paper of 18488. I laughed and said he made a mistake so he again visited the bench and James came down to advise me no mistake, I had to pay an extra 1000 plus tax because I was paying cash plus aprox 860 plus tax for admin fees etc. First time I had to pay extra for cash, I usually get a discount . As I found this totally unacceptable and getting frustrated with their attitude a second sales manager , Matt, came down from the bench and in an aggressive voice said if I paid right now he would take off the 1000 cash upcharge and slapped a purchase agreement in front of me for 17388.60 saying if I didn't like it I could leave, and I left. The next morning to my surprise, Alex called to see if I had thought about their offer and I told him the aggresive attitude kept me awake last nite. He said he would get back to me and did with a text offering 17000 on 6 month finance. I asked the details and was told I had to come in today as it was a 1 day deal, again with the aggressiveness.By the way I live 150 km away. I replied thank you but no thanks I like to pay for things and will pay your asking price of 14236 plus tax plus 119 for license totalling 16500 and if not acceptable we are done, Alex said ok and we were done, I thaught. At 4:52pm I get a text from Alex Cobb, now the fourth person to deal with stating the company would accept my offer of 16500 on the road.The next morning at 8:59 I text Alex and told him I would go to bank that morning and get a certified cheque and my daughter and I would pick car up on Monday as she is working today, his reply, have to come tomorrow we can't hold car till Monday and I agreed by text to pick up Saturday am and off to bank I go telling my daughter we were picking up her dream car tomorrow. About 2 hours later while at bank I get another text from Alex saying the car might have been sold late last night, I'm going to find out and get back to you ASAP. HOW DO YOU SELL THE SAME CAR TO 2 PEOPLE AND IF SO THE SECOND SALE SHOULD BE CANCELLED!!! I waited at the bank for an hour for his reply to see if I should get the cheque, 6 days later and I've had no reply, I wonder what his definition of asap is? Alex also spoke with my insurance agent saying he would call back and never did. Imagine me telling my daughter Friday morning that I had bought her car only to have to later tell her that it might be sold.SHAME SHAME ON THESE PEOPLE. I hope their daughters never have to be disappointed in such a way. I had decided to put this behind me until I realized that the VW bug in question was never sold and is still listed on auto trader and now the price is reduced to 13678. Amazing they would not take my money and will sell for less on the hope of taking advantage of someone with finance charges,etc I guess I should have known better,this all started at Halloween,you know,trick or treat .Well trust me with this company it's all trick no treat! More