Rallye Motors Nissan

Rallye Nissan are a bunch of crooks and should have their license revoked. Car bought for $16500 ended up costing me $23746.67. With all their add-ons of carfax $69.95, inspection $54.00, License fee $197, license revoked. Car bought for $16500 ended up costing me $23746.67. With all their add-ons of carfax $69.95, inspection $54.00, License fee $197, unwanted gap insurance $2005, home delivery fee $500. The worst thing the car did not have what was advertised. They would not do anything about it, so I am stuck with this vehicle. I do not know where the consumer laws are. But all said and done I will get even , one way or another More

I have never worked with more useless people. I will NOT be getting a car from Nissan, and I will be advising everyone I know to avoid Raylle Nissan as well. I will NOT be getting a car from Nissan, and I will be advising everyone I know to avoid Raylle Nissan as well. More

Great service, a great staff and a beautiful pathfinder Rock creek in the driveway. Couldn’t ask for a better dealership😁 Rock creek in the driveway. Couldn’t ask for a better dealership😁 More

The dealership was great to work with and kept in touch with me throughout the whole process to ensure I had everything I needed in place to purchase the vehicle! with me throughout the whole process to ensure I had everything I needed in place to purchase the vehicle! More

September 1, 2023 Nissan Canada Customer Relations 5290 Orbitor Drive Mississauga, ON L4W 4Z5 Dear Nissan Canada Customer Relations Team, Subject: Concerns and Misinformation Regarding Our 2023 Rogue P Orbitor Drive Mississauga, ON L4W 4Z5 Dear Nissan Canada Customer Relations Team, Subject: Concerns and Misinformation Regarding Our 2023 Rogue Platinum Purchase I am writing to express my deep disappointment and frustration with my recent experience when purchasing a new 2023 Rogue Platinum from Rallye Motors in Moncton, NB. While I eagerly looked forward to enjoying a new vehicle, my excitement quickly turned into disappointment due to the terrible misinformation and miscommunication we encountered throughout the purchase process. On August 22, 2023, my wife and I visited Rallye Motors, intending to purchase a 2023 Rogue Platinum, a vehicle we had researched extensively and were eager to own. Our initial impression of the dealership was positive, but it soon became evident that the sales staff lacked the necessary knowledge and professionalism to handle such an important transaction. Here are some of the critical issues we encountered: We brought in our 2018 Chevrolet Equinox with 61,371 km to trade. My wife & I had decided before we went there that we would walk if we were offered less than $18,500 for our SUV. Cole Darrach offered us $18,400.00, and we agreed that was acceptable. We were sent to the finance office to have the contract written up. The finance officer (not Cole) highlighted the many places where I was to sign and initial. We had been in the dealership for over three hours and were anxious to eat. It was past 6:30, and my wife, Bev, is diabetic and needed to take medication and eat. When we came home, Bev asked me to bring the documentation into the house to review, but the dealership had advised me to keep it in the car until we received the registration. Two days later, Bev checked with the insurance company about the insurance on the new vehicle and was told that they hadn’t received information from Rallye Motors. She contacted Rallye and asked for a copy of the Bill of Sale so we could have the insurance transferred. At this time, she noticed that the Trade-In Allowance was $16,000.00, not the $18,400.00 promised. Despite our attempts to address these concerns with the dealership, we have not received a satisfactory resolution. Our requests for clarification and correction of the misinformation have been met with delays and unfulfilled promises. I want to emphasize that our dissatisfaction is not with the Nissan brand but with the dealership experience at Rallye Motors. We believe that Nissan Canada is known for its commitment to quality and customer satisfaction, and we hope you take our concerns seriously. I kindly request that Nissan Canada intervenes in this matter to ensure that Rallye Motors addresses the issues we have raised promptly and satisfactorily. We hope to have our concerns addressed and the misinformation rectified so we can fully enjoy our 2023 Rogue Platinum without lingering doubts or frustrations. Please let us know how we can resolve these issues, whether through direct communication with Rallye Motors or any other means necessary. Thank you for your attention to this matter, and we look forward to your prompt response. Sincerely, Robert Turnbull Sept 19/23 Received a call from Nissan and was told that since the contract was with Rallye, there was nothing they could do. Next step - go into dealership and confront GM. If this doesn't work, I have other recourses. More

We bought a Nissan Rogue there in 2018. As our 5 year lease is coming to an end, we ordered a Huynday Tucson plug in hydrid last september, as they are not readily available. When we checke As our 5 year lease is coming to an end, we ordered a Huynday Tucson plug in hydrid last september, as they are not readily available. When we checked-up on the order, two weeks ago, we were told by a sales rep at Nissan that all orders for the Tucson hybrid plug in had been cancelled. We asked why we weren't notified of this and the sales rep could not give us answer. He did say that he would look in the inventory, to see if he could find something else that would suit our needs and send us an e-mail with options and prices. 2 weeks later, we never heard back. Just called him a few minutes ago and was told someone from Hyunday would call us back, as they would be better to answer my questions. When asked why he did not contact us as he sais he would, he eluded the question. I also asked for the gm's name and number and he refused to give to me... If you are looking for Nissan or Hyunday, I would recommend going to Amherst. I spoke with two sales persons there and they really followed through on my questions. More

I was defraud by this dealerdship in buying our new Nissan Rogue, they took advantage on us because its our first time to buy and we really need a car. We had a very terrible and worst experience with Nissan Rogue, they took advantage on us because its our first time to buy and we really need a car. We had a very terrible and worst experience with all of them from sales, Finance Manager and the Manager itself, they were all in cahuts, the manager will promise anything just to beat the price of the other dealership and recommend higher trims with the same price compared with the lower trim to trap you in a bait, visiting the dealership. When you arrive in the dealership the Sales Manager will not show-up and only the sales representative will be dealing with you. When you inform them the price that you and the manager agreed upon, they will explain so many lies about stocks exchange that goes high and etc. until they mislead you and eventually the price agreed was false. They will also promise you the color of vehicle only to find out its not in their lot when you arrive at the delaership and will inform you that it was already sold the day before you came. After negotiations with the sales person they will send you to the Finance manager for the approval of your credit and then the finance manager will present you the approval of the bank with higher terms of fees which is absurd, when you walk away from the dealership the sales person through the sales manager will offer you another option with their rates Nissan's lending institution and another battle of negotiations until such that they were able to figure out your interest in having or buying a car. What's really worst is the treatment of the Finance manager, he was really very rude and disrespectful, he maligned us while negotiating some of the fees which are negotiables infront of my minor child, this Finance Manager in the dealership is really a disgrace I don't know where he took his ¨MANNERS¨. I will never ever come back and recommend this dealership especially to my friends in Moncton and other areas in New Brunswick, I pity the owner of this dealership most expecially the Nissan company they should act on the very bad practices of this dealership. Their modus or strategies has been perfected for years of their service in the dealership in scamming and defrauding customers. I should have been attentive with all the reviews from this dealership they were all 100% true. Worst experience. All I thought thieves were just scattered on the streets but now adays, they were also properly dressed inside that dealership. I believe that the Nissan company has an excellent reputations and nothing to do with this, but beacuse of those bad people who were incompetent, disrespéctful and dishonest inside the dealership this really pulls them down. Unscrupulous personnel, managers who runs these dealerships should be penalized by the government authorities not only in New Brunswick but all throughout Canada. It was just dismay how we were treated in buying and choosing this dealership, because of their unprofessional treatment. It was really a bad decision in choosing this dealership. There are a lot of good practices and strategies in selling and encouraging a customer to buy a car and earn their trust. It's not yet too late for a change ¨RALLYE MOTORS NISSAN¨. There are alot of other dealership who has an EXCELLENT reputations, just be mindful and wise so you will not experience the same as we had. As the saying goes ¨Choose the Lesser Evil¨. More

Terrible customer service. Called on a Friday looking for warranty info. Said they would call me back first thing Monday morning. No callbacks at and it’s been. Never again wil Called on a Friday looking for warranty info. Said they would call me back first thing Monday morning. No callbacks at and it’s been. Never again will I do business and I will recommend somewhere else to anyone that asks. I just wish I hadn’t left a good review when I first bought it…. Definitely was scammed More

Worst experience I have ever had with a dealership. Over a year of trying to resolve issues caused by their mistakes. Avoid this dealership at all costs. I was previously told to do the same but though Over a year of trying to resolve issues caused by their mistakes. Avoid this dealership at all costs. I was previously told to do the same but thought how bad could it be. I was very wrong. Just look at the other reviews of this business. More

We have been repeatedly disappointed by this service centre. Bought a new car with thin paint - scratches off and rusting, brakes that were off since the first day ... Nissan refuses to replace or re centre. Bought a new car with thin paint - scratches off and rusting, brakes that were off since the first day ... Nissan refuses to replace or repair anything unless they charge us a large amount of money for each. They say it was a manufacturer defect in person then upper management etc claims that Nissan will not approve ficibf it on their dime. They promise to call you back, and leave you hanging for weeks at a time. They just want money and more money and unhappy customers. NO confidence in them, the staff or their products. More