Rallye Motors Chrysler
Moncton, NB
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79 Reviews of Rallye Motors Chrysler
DO NOT BUY FROM RALLYE! !!! We found the exact vehicle we were looking for on their lot. We started to look at it & a salesman was right over to help. We asked him price twic !!! We found the exact vehicle we were looking for on their lot. We started to look at it & a salesman was right over to help. We asked him price twice & was completely ignored but said he was available to chat inside so we went in & he then started filling out our info, etc. Still didn’t know price & wanted to test drive it. He asked us about what we wanted for payment & wanted our keys so he could go in our vehicle & take pics for them to appraise it. At this point we still don't know price & we still haven't test drove it like we wanted. We finally get a price out of Luka the salesman and we said we want to test drive it we don't have a lot of time. Finally we get the key. We reluctantly allow the salesman to take our key & take pics while we wait then he goes back to this basically little kid his Sales Manager with our details. We go to test drive & were not told the salesman was coming with us which made it extremely awkward. They had our drivers license, vin# of our vehicle, pics of our vehicle inside and out and our vehicle still sitting there. They have trust issues. We get back & we say we like it & are interested so he takes some info goes back to the sales manager then comes back explains some stuff. We say we want it amoritized over less years so he goes back again then disappears outside to help another customer put a license plate on. We sit & we wait.. the salesman is just running around everywhere while others are wandering around doing nothing. We are getting madder by the min so Timo Sales Mgr comes over & says so are you going to buy it now. Also everytime the salesman would come to us he would ask the same question are you going to buy now? Anytime we would agree on something like a quote of price etc they wanted our initials so he could show the sales mgr. When we asked to get the breakdown of what our payments consisted of they would be all secretive. There was a $4000 difference from what we were quoted to what my husband was figuring it should be. So we got frustrated & left. We decided to go back the next day. Surprised knowing we were mad when we left the day prior because they threw out all the paperwork we had filled out. So at this point we said to Luka that we were not impressed yesterday & that basically cut the xx and give us breakdowns & that hubby works in finance and knows numbers. Well Luka was more accomdating. Once he went over everything with us telling us specifically that included in the cost of the vehicle it comes with Car Fax report, locking lug nuts & professional detailing. When we go to sign all the paperwork with the finance guy Roy he gets us to sign the agreement last & my husband looks it over before signing & sees that they changed things from the one we agreed on. They add almost $400 for the lug nuts & altered our trade in value for way less trying so say we were saving tax. We refused to sign so Roy went and got Timo Sales Mgr. We asked for everything we signed back so we could destroy it & they refused. They say also the lug nuts are on the vehicle & can't come off they are already installed so he can't change the paperwork for that but altered some other numbers to convince us to accept the deal. Timo Sales Mgr lied to our face multiple times. Stating he quoted us a lower number for our trade in which there was 3 of us present for the deal both days & Luka salesman. They said vehicle was professionally detailed is a lie. I was mad & walked out of the office & then seen the 2 salesmen outside so i told them at that point the deal was off. They said they have seen some shady stuff & both planned on quitting, each only worked there for less than a month. I told Luka how Timo was in the office blaming him for miscommunication & that he owed him & wouldn't be getting any commission because they lost money on our deal. Timo said all this to us before i got mad i had to walk out because of his smug attitude and zero listening skills. More
The salesman Max Alward was quite engaged and suggested things within my base of interests from style, price, and features. I felt Max was listening and also explaining things clearly when asked to clarify things within my base of interests from style, price, and features. I felt Max was listening and also explaining things clearly when asked to clarify or at any point I had questions. Instead of having me come back for the vehicle ( 35 min drive) he offered to drive it out to me once ready. Spectacular service from Max. More
Unfortunately it was very bad experience. I just bought Honda Crv with 30000 $ And igot a flate tire.the first things was that there is not warranty on tires ,it ok then I asked the manager to I just bought Honda Crv with 30000 $ And igot a flate tire.the first things was that there is not warranty on tires ,it ok then I asked the manager to have a discount to repaire he said that tire department it a different departement .so I asked the tire responsible to fixe the issue and it was 3 pm he said that tehere is no one to fixe the issue call me tomorrow to gove un apoitement . My advice for people who want to buy a car from rally .don't buy a warranty because they well give you a big discount just to buy a warranty and this will not covered you .also when you buy a car also be patient don't buy the first day because they will push you tho signe the cntract even a 9 pm .so my review after my purchase is -10 . More
Please do go by the words of people, this is an underrated dealership. They are the best in atlantic canada. I am thankful to sales specialist Soumya, finance lady Fathima. Rallye service is go underrated dealership. They are the best in atlantic canada. I am thankful to sales specialist Soumya, finance lady Fathima. Rallye service is good and they treat you like family. They did my process so fast and smooth. More
Fatima helped me with the financing of my new vehicle and I couldn't ask for any better. She was promt, knowledgeable and very pleasant. She informed of all the available services and products, completed wh I couldn't ask for any better. She was promt, knowledgeable and very pleasant. She informed of all the available services and products, completed what I asked for and got me on my way. I highly recommend Fatima to work with. Thanks for your help Fatima 👍 More
We are very happy with our new purchase from Brett. He is friendly, real and made our visit comfortable besides going the extra mile Definitely recommend your next purchase by him. Awesome deals an He is friendly, real and made our visit comfortable besides going the extra mile Definitely recommend your next purchase by him. Awesome deals and friendly service with the whole staff. Two thumbs up for Brett and staff! More
I bought my 2017 Chevy equinox from Rallye Motors Chrysler in January. It had a fresh safety inspection done. During its first service, the technician found a hole in the quarter panel and said that Chrysler in January. It had a fresh safety inspection done. During its first service, the technician found a hole in the quarter panel and said that it wouldn’t pass a safety inspection. I called Rallye to see what they would do for me as far as the warranty went, however they refused to answer me and would not return my calls. I finally got in touch with the BBB, and they managed to get an answer for me, that Rallye would look at it to see if they will cover the damage under warranty. I’m not going to hold my breath. I would never deal with Rallye Motors again. More
Terrible experience which could result in severe injury or death still unresolved. NEW grey Cherokee which has several issues including the parking brake engaging while driving at potentially any speed. or death still unresolved. NEW grey Cherokee which has several issues including the parking brake engaging while driving at potentially any speed. Todays date 8/18/2023 To the individual in the service department that came out to help my elderly mother that has sight problems, I commend you. See a problem, resolve a problem. To the others berating her. Shameful and disgusting. A store on verge of a "SEVERE management shuffle" STAY AWAY. B.Mel More