Rally Subaru
Edmonton, AB
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226 Reviews of Rally Subaru
I recently bought an Outback XT and had a flat tire a few days later. Booked an appointment to get it repaired and it took 2 1/2 hours to complete. The service technician told me it would be 1/2- 1 hour. I w days later. Booked an appointment to get it repaired and it took 2 1/2 hours to complete. The service technician told me it would be 1/2- 1 hour. I was very upset. I could have left it there and come back for it. My time is valuable too!! I also was told the new XT Subarus don’t have the TPMS and block heater. What the xxxx?? Two features I assumed would be on the car that I didn’t even ask about. More
Antony is great salesman and good at grasp opportunity He opened the door for me and keep texting message Then I decided to make a deal in Rallysubaru. Rami is a smile manager and good at the last He opened the door for me and keep texting message Then I decided to make a deal in Rallysubaru. Rami is a smile manager and good at the last decision to make the deal done I really appreciate his installment. More
I bought a 2017 Ford Edge on November 8, 2022. The salesman, Scott Patrick, was excellent, very helpful and knowledgable. I needed the vehicle right away and he and Rally Subaru did an excellent j The salesman, Scott Patrick, was excellent, very helpful and knowledgable. I needed the vehicle right away and he and Rally Subaru did an excellent job, putting on snow tires and having the vehicle ready for pickup by late the next day. Doug, the finance guy, was also pleasant to deal with. More
Sold me in transit damaged vehicle as brand new. I only found out as rear sonar sensor fell out of place while driving on paved highway with only 4K on odometer. The only good thing is that they tol I only found out as rear sonar sensor fell out of place while driving on paved highway with only 4K on odometer. The only good thing is that they told me the cause of this was repair was probably not done right. The cladding on doors has started peeling off too. More
Bought our first Forester at Rally Subaru in 2005. A week ago we got a spiffy 2022 Crosstrek. However, understanding the hi-tech stuff is a challenge. Tristan at Rally Subaru has been very helpful, ye A week ago we got a spiffy 2022 Crosstrek. However, understanding the hi-tech stuff is a challenge. Tristan at Rally Subaru has been very helpful, yet we were simply overwhelmed by all the information when we picked up our new SUV. Subaru Canada and Rally Subaru should provide workshops for older drivers to get better acquainted with a hi-tech new car. It would make them much more comfortable behind the wheel of their new vehicle. At the very least Subaru-Canada should produce easy to follow clips and post them on YouTube to explain all the beeping and glitzy gizmos. More
Rally Subaru is a victim of its own success -- it has too many cars to service. I made an appointment for tire changeover in mid-November 2021 and the earliest date I was scheduled was December 13. Almost a many cars to service. I made an appointment for tire changeover in mid-November 2021 and the earliest date I was scheduled was December 13. Almost a month! The tires are mounted on wheels and they are in their storage. Customers expect that simple jobs can be attended to quickly (their telephone recorded message says they have 12 bays and customers will get back their car in no time at all). A responsive and truly service-oriented company should anticipate seasonal service demands and make allowances. We visit our two little grandsons every week, and four weeks not being able to to see our grandsons is a long time for us; I am 80 years old! How many more weeks will I be able to drive to visit them? This is our second Subaru lease; it will be our last. More
Do not waste your time. Called ahead to look at a preowned Crosstrek that we were told was available. The salesman confirmed that it was available and made an appointment to view the very next day. preowned Crosstrek that we were told was available. The salesman confirmed that it was available and made an appointment to view the very next day. Upon our arrival. We were told that the car was actually spoken for. No sold sign on the car and it still posted for sale on their website and on Kijiji for over a week. Rally Subaru is the reason I do not deal with dealerships. They give car sales and bad name. I will not return even for parts for my STI. More
They are great and giving a very good deal. The staff are great, they explained and show whats the new and how safety too handle are suv.. thanls subaru!! Good job.. great, they explained and show whats the new and how safety too handle are suv.. thanls subaru!! Good job.. More
This dealership is a scam!! Do not go here unless you want to get scammed I tried to get a quote but they want me to bring my vehicle to look at and they charged for a very simple observation. I was ok want to get scammed I tried to get a quote but they want me to bring my vehicle to look at and they charged for a very simple observation. I was ok with $50 because it took me less than 15 min for the same observation but they claimed it took over an hour which is not true and charged close to $100. There are other mechanics that you can bring your vehicle to, please don’t go here More
Great service ! We were looking at another vehicle from a different dealership and company and the service and sale crew at Subaru made it a much easier choice. different dealership and company and the service and sale crew at Subaru made it a much easier choice. More