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Raceway Chrysler Dodge Jeep Ram FIAT

Toronto, ON

3.6
749 Reviews

150 Rexdale Blvd West

Toronto, ON

M9W 1P6

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749 Reviews of Raceway Chrysler Dodge Jeep Ram FIAT

October 19, 2013

I found Wasif was very helpful in helping in purchasing a vehicle i love my 2008 jeep laredo crd. Wasif was also very respectful and made it a wonderful buying experience. More

by RobertJV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 12, 2013

I am writing this review because i was overwhelmed with the expierence i had in purchasing a new vehicle. After i had a look around the lot, i was approached by a neat looking gentleman who was well dresse More

by KENNYK59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 10, 2013

Wasif Ahmed is a very sweet, friendly and informative sale person ... His expertise and knowledge of vehicle was well needed I was glad he was my sale guy because he was very very helpful in help new More

by Asha1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 08, 2013

The first time we met Doris was almost 3 years ago my husband purchase a dodge ram from her we were impressed by her knowledge of vehicles and helping us select a vehicle that would meet our family needs More

by ladycrisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 07, 2013

On September 30, 2013 I inquired about a Dodge Grand Caravan and was contacted by Gerry Tiwari who gave me a reasonable price and assured me that the vehicle with the options i wanted was in stock and t More

by paul123456789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerry Tiwari
Oct 07, 2013 -

Raceway Chrysler Dodge Jeep Ram FIAT responded

HI Paul, Please be assured that nothing was done intentionally to mislead you. This was clearly a misunderstanding. You wanted a Billet Silver van equipped a certain way. You were first shown a van matching your requirements BUT in a black exterior colour. You made it clear that you wanted Billet Silver exterior. Chris Shah then drove up a Billet exterior colour van to simply show you the colour to confirm with you so there wouldn't be any misunderstandings... This particular van had extra options on it, over and above what you requested & what you were willing to pay for. Our whole intention was to bring you the exact van you wanted with options & colour etc. from our other location. We specifically went out of our way to confirm options & exterior colour to avoid any issues such as this. I'm sorry to hear that you didn't have a pleasant buying experience but Raceway truly prides itself on customer service & satisfaction. Is there anything that we can do to recreate a more pleasant interaction ?

Oct 07, 2013 -

paul123456789 responded

I find it odd that you ask me if "There is anything we can do to create a more pleasant interaction", meanwhile when you had that opportunity in person you instead asked me to leave your dealership and never return, in a rude manner. I stand by my original statement that this was not a simple omission, misunderstanding, or mistake. This was deliberate. Simply denying something after the fact doesn't change what actually happened. And as much as you would like to sweep this under the rug, it is now too late for that.

October 07, 2013

I had an awesome experience with Wasif my sales Consultant at Raceway Chrysler.A very sweet and friendly gentleman whom I found to be a professional of the highest quality.Wasif not only gives you More

by cougar94538
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wasif Ahmed
October 03, 2013

I have been buying vehicles at this dealership since 1996 and have always had a very good buying experience with each vehicle. Vahid Bahmani is an extremely knowledgeable, courteous and caring professional w More

by robire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 01, 2013

My sales person was Gerry Tiwari, an extremely friendly and easy-going man. I was in his office for half an hour and immediately proceeded to purchase a brand new Dodge Grand Caravan SE. Gerry went out o More

by JJFRC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Tiwari
September 29, 2013

Here was the car I have been looking for. Nathan did a grate presentation and helped me in a very respectfulness friendly manner to choose what I need at the right price, the price that I expected. We had More

by gervend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
September 29, 2013

We had a great experience with Wasif as our sales guy. He was very helpful in helping us pick out a car that suited our needs perfectly. We were always able to get a hold of him when we needed to. He explain More

by christopherbeatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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