Queenston Chevrolet Buick GMC

Staff is very courteous and friendly. explained what had to be done A very peacefull wait each time I have been. It was a good experience after the last place.I had gone to to be done A very peacefull wait each time I have been. It was a good experience after the last place.I had gone to More

We have been bringing our cars to this dealership for many years and feel confident with their service. Look foward to many more years of great service. many years and feel confident with their service. Look foward to many more years of great service. More

After getting the cold shoulder from Dean Myers in Toronto(still waiting for a call from the service manager) Queenston fixed the problem without any argument Dean Myers has refused the fix the probl Toronto(still waiting for a call from the service manager) Queenston fixed the problem without any argument Dean Myers has refused the fix the problem two times when i took in the car Queenston is my kind of dealer Fred Timman More

I have been dealing with the team at 'Queenston on the Mountain' (previously 'HMP on the Mountain' and before that 'HMP on Main') for over 30 years, for various needs, including service, parts, and new ve Mountain' (previously 'HMP on the Mountain' and before that 'HMP on Main') for over 30 years, for various needs, including service, parts, and new vehicle purchases. Dave Blewitt (Parts & Service Mgr.), Brian (Parts) and BJ Bevan (Service Advisor) are my longest-standing contacts at the dealership's service centre. I have more recently met the newer team addition Jason (Service Advisor) who has taken the same time and effort as the rest of the crew to look after me ..... he/they go out of their way to check out a concern personally as soon as I pull in and advise if there is a problem or not. On a number of occasions, they have resolved a minor issue ASAP (they are very 'hands-on') on their own shop time at no charge. I consider 'Queenston on the Mountain' to be the next closest thing to family.... I always receive courteous and personal attention from the service department for my own & my wife's 3 vehicles, plus my two daughters' vehicles, and my son's vehicle. Their services and recommended repairs are in line with how they would deal with their own children's vehicles. It doesn't get any more real than that. They never try to 'upsell' me or recommend work that is not required. This is only one of their many 'best' qualities. They remind me when an important service is due that I have overlooked - to make sure that my family's vehicles will continue to perform reliably and safely - and aviod extra expenses for repairs down the line. We are treated at every visit as important priority customers, no matter how busy they are in the shop, or how many vehicles are in the works. All work is completed on time to my expected standards. As a Professional Engineer I have my personal quality expectations. On very rare occasions, there have been minor glitches with work performed (yes, mechanics are human like the rest of us), but the Service team has always addressed any issues promptly and completely to my satisfaction - and at my convenience. I have recommended 'Queenston on the Mountain' to other family members and friends who expressed their appreciation at the more personal and efficient services provided in comparison to their past service shops. Certainly, the cost for service at a dealership tends, in many but not all cases, to be somewhat higher than 'aftermarket' service providers or corner garages. However, I am always assured that I am receiving high-quality genuine GM parts, work is performed by specialist technicians who are thoroughly trained - and completely familiar with - my GM vehicle, and the work is almost always done right the first time. Work and parts are fully backed by the GM and dealership warranty. In terms of top-notch customer attention, efficient turnaroud time, and no-hassle service, these advantages of dealing with 'Queenston on the Mountain' far outweigh the small extra cost. Good service, honesty, customer satisfaction, and time savings are very important to me. The team at 'Queenston on the Mountain' is the reason that I have always bought GM for over 30 years, and it is the reason I go to this repair shop for my family's automobile service needs. More

I give this service department a great rating all because of B.J Bevan. I have been dealing with him for atleast 10 years starting back when he worked at HMP. When I walk in with any problem he is always of B.J Bevan. I have been dealing with him for atleast 10 years starting back when he worked at HMP. When I walk in with any problem he is always friendly and will do anything to get me on my way quickly. I bought my car a 2009 G3 at John Bear and I drive 30 minutes out of my way to deal with B.J instead of dealing with the advisors there. What I like about him is that he knows that people when they are getting their car fixed are being inconvienced and have busy lifesyles and he always helps me with a rental because I work out of town and works nights or takes the time to tell me what the problem might be and books me in for an appointment as soon as possible. I dont know if he is the service supervisor but he should be I really appreciate all the great years of service. Danielle Graves(905)628-6327 danielle030272@yahoo.ca More

After seeing the car on the lot and being attracted to it, we immediately contacted Mark whom we consider our salesperson, having done business with Mark previously. Mark is friendly, knowledgeable, hone it, we immediately contacted Mark whom we consider our salesperson, having done business with Mark previously. Mark is friendly, knowledgeable, honest. We trust Mark explicitly. We discussed the vehicle with Mark, took it out for a test drive and for both my wife and I, it was a Wow car. We gave it some thought for a few days, discussed our cars that we wanted to trade in on the new automobile, a deal was made. Denise was very helpful in providing information about the undercoating program offered by Diamond Coat, as well as the Extended Warranty. Bill Palmer was most kind and gracious in taking time to field my questions, to review and explain the operation of the car and get us mobile. The car was delivered in immaculate condition. More

From the moment I walked in to the moment I cane to pick up my new 2011 chevy equinox Tyler greene took care of my family. I would like to thank him and the team at queenston on the mountain for their help up my new 2011 chevy equinox Tyler greene took care of my family. I would like to thank him and the team at queenston on the mountain for their help in getting my new vehicle. Recommended to everyone to go and buy a vehicle from them. Cedrik More

I had no idea Tyler was an employee until I walked into the dealership. Tyler is a former student of mine and that helped make the whole experience an enjoyable one. Tyler answered all my questions and was the dealership. Tyler is a former student of mine and that helped make the whole experience an enjoyable one. Tyler answered all my questions and was helpful at every turn. I would recommend him to nayone I know looking to purchase a new vehicle. Thanks Ty! More

My wife and I were pleased with the vehicle we purchased at Queenston Motors. The staff was courteous and helpful. Our satisfaction seemed to be their top priority. at Queenston Motors. The staff was courteous and helpful. Our satisfaction seemed to be their top priority. More