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Queenston Chevrolet Buick GMC

Hamilton, ON

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144 Reviews

2260 Rymal Road East

Hamilton, ON

L0R 1P0

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144 Reviews of Queenston Chevrolet Buick GMC

July 31, 2012

I took my uplander in for transmission issues and to replace front swaybar links. it took 2 attempts to attend to the transmission problem. The first 2 days it was in made the tranmission issue worse as More

by joejoe1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
BJ Bevan
Aug 14, 2012 -

Queenston Chevrolet Buick GMC responded

We are very sorry to hear that you had a less than satisfactory experience at Queenston on the Mountain. Please know that we make it our priority to ensure that every customer receives the very best quality experience and that all of their concerns and needs are met at our dealership. We have made several attempts to contact you in hopes of resolving this issue, as well as follow up regarding the adaptive learn software to see if it resolved the issue as per our last conversation. We hope you will give us the opportunity to correct any problems you may have. We would like the opportunity to discuss what has transpired in order to mend our relationship. Please feel free to contact me directly, I look forward to speaking with you. Sincerely, Dave Blewitt Service Manager, Queenston on the Mountain 905-528-7001 ext 251 daveblewitt@queenstonchev.com

July 18, 2012

My husband and I did not go into yhe dealership with the intent to buy a vehicle but we ended up buying a Malibu.I want to say that the salesman Brian Echlin was fantastic.I would recommend Brian to family More

by Lil & Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 04, 2012

Mike made us feel as though we were family, or at least long lost friends, lol. He never once begrudged us for having to make a road trip to the Rez to do the exchange, and if anything it was a wonderful More

by battygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanel Watts
June 30, 2012

I began using Queenston on the Mountain after another Dealer which I had used for several years was closed by G.M. After this occurred I went to another remaining G.M. Dealer in Hamilton- NEVER AGAIN THA More

by cgiggey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Blewitt, BJ Bevan
June 27, 2012

Chris was awesome!, I called just to get some information. We set up an appointment to meet he was patient and not pushy with me, we tried a bunch of different vehicles, Finally when I decided wh More

by Arkk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hopf, Chris Hopf
June 20, 2012

Went into Queenston looking for a 2012 Camaro. I met with Tony (Sales), and Mike (Sales Manager). They told me they would take great care of me and do everything they could to get me into the car I wanted. I More

by PlanetSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanel Watts
June 15, 2012

A little out of the way for me to travel to this dealership, but they are the best dealership I have ever dealt with. Always fix my problems right the first time so I don't have to keep going back. More

by jjram
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason
May 10, 2012

I have dealt with this dealership since 1999 when it was called HMP and then changed to Queenston on the Mountain. I have always had great service and will continue to deal with this dealer. My husband ha More

by DianeChurch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Bevan
April 29, 2012

Thank you again for the great service, your staff are Thank you again for the great service, your staff are always friendly and courteous. Thank you for washing our vehicle after the service was comple More

by Tessarolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hopf, Dave Blewitt, BJ Bevan
April 26, 2012

I was able to book a convenient and timely appointment. I was offered a half price alignment because I bought four new tires. The oil change was competitively priced. An additional problem was diagnosed, rep More

by asimms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 27, 2012 -

Queenston Chevrolet Buick GMC responded

Thank you for taking the time to send us your positive feedback, we really appreciate it. We look forward to servicing your vehicle in the future.

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