Queenston Automotive Used Car Superstore

Another great experience We have dealt with Mark Petz in the past & once again he was great. He took time to explain everything & gladly answered any questions we had. He was We have dealt with Mark Petz in the past & once again he was great. He took time to explain everything & gladly answered any questions we had. He was a pleasure to deal with, he also assured us if we had any questions, call him anytime. A pleasure to deal with. More

great deal bought a new chevy Very happy! Quick and helpful staff Billy walked me through process like a pro Would recommend this dealer without hesitation, I h bought a new chevy Very happy! Quick and helpful staff Billy walked me through process like a pro Would recommend this dealer without hesitation, I had losts of questions and knew the car well More

Always the Best I have had the privilege of dealing with Mark Petz for the past 10 years. Mark stands head and shoulders above any other sales representative I have I have had the privilege of dealing with Mark Petz for the past 10 years. Mark stands head and shoulders above any other sales representative I have ever dealt with. His customer service, knowledge, and caring attitude make purchasing a vehicle from Queenston a smooth, very positive experience. I have such an appreciation for Mark and his honesty; I have now brought all of my family members to Mark for any dealings. We strongly recommend Mark to all in the market for a car. More

A first class experience! Sometimes in life, we experience hiccups that can leave a person handcuffed financially. After being turned down for a secured visa card, I thought th Sometimes in life, we experience hiccups that can leave a person handcuffed financially. After being turned down for a secured visa card, I thought that there was no hope in financing a vehicle. Mark proved me wrong!! Not only did Mark get me approved for financing but he got me the vehicle that I wanted ... even though it isn't a GM vehicle! Credit hiccups can leave a person feeling deflated and unworthy of the same level of respect and attention as someone who hasn't been faced with adversity. Mark isn't a 9-5 guy! He responded to me outside of the "normal" working hours and always within a couple of hours. Mark's professionalism and friendly approach made me feel good about myself and my purchase. As a result, Mark has a customer for life! Thank you for all of your help! More

Malibu Very friendly - no hassels and took care of all question and concerns I had - I would recommend this dealship to all.Mark Petz was just terrific to de Very friendly - no hassels and took care of all question and concerns I had - I would recommend this dealship to all.Mark Petz was just terrific to deal with and made it very comfortable transaction. More

Customer service The service team is friendly and caring and takes the time to walk you through what they have done to you vehicle in order to get you back on the road The service team is friendly and caring and takes the time to walk you through what they have done to you vehicle in order to get you back on the road. More

Sets the Standard for Service I have taken my cars to this dealership for servicing for almost 20 years and have never had a complaint about their service. My recent visit was no I have taken my cars to this dealership for servicing for almost 20 years and have never had a complaint about their service. My recent visit was no exception and would highly recommend this dealership to anyone. They only fix or replace what needs to be fixed or replaced and when they do it, they do it right the first time. More

Service Above and Beyond My husband and I dealt with Mark Petz at Queenston. Mark reached out to us as we were wanting to trade in our leased Equinox for a car. Mark had vehic My husband and I dealt with Mark Petz at Queenston. Mark reached out to us as we were wanting to trade in our leased Equinox for a car. Mark had vehicles waiting for us upon our arrival to test drive. He was very knowledgeable about the vehicles, their options and positives of each. We never felt pressured although Mark was sure to follow up with us throughout the next week. Mark even shot a video of the car we were considering, pointing out all the features and emailed it to us. We felt we were able to make an educated decision and closed the deal. While doing all of the paper work, etc. Mark was very attentive, making sure we were getting superior service and happy with our choice. After driving my new car for three days, we had an email once again from Mark making sure we were satisfied with our purchase. I would have no problem referring a friend to Queenston and putting them in touch with Mark. More

The exceptional level of care has been consistent everytime I bring my vehicle in for service. The majority of time I'm dealing with Helen her personality and expertise is quite remarkable and she i everytime I bring my vehicle in for service. The majority of time I'm dealing with Helen her personality and expertise is quite remarkable and she is very detail oriented. This company deserves top honors because they pride themselves on doing a job that exudes quality and precision and the pricing is always fair. This is where I will always bring my vehicle to get serviced the team always gives every customer the vip treatment. Thank you for doing a fantastic job with my car and taking such good care of me. More

Thank-you Bill for your wonderful customer service. I appreciate that a few years back you were honest with me about not upgrading my car then for as you put it you would be stealing my car back from me. appreciate that a few years back you were honest with me about not upgrading my car then for as you put it you would be stealing my car back from me. Well 2 and a half years later, it's because of that honesty that I felt at ease to come back to you for the purchase of my 2013 Equinox. I thank you for your great customer service and for making my new purchase enjoyable and with ease. I will highly recommend you and your dealership. "I am LOVING my new car!!". Thanks again Sheri Hutchinson More