Preston Chevrolet Buick GMC Cadillac LTD

Steve forgot to give a call back our truck was done and left for the day. I called several times to follow up and then almost missed getting a pick up for 6 pm close. left for the day. I called several times to follow up and then almost missed getting a pick up for 6 pm close. More

Very unhappy car was not ready when promised and not washed or vacuumed seem like they don’t care really needed car to get to work washed or vacuumed seem like they don’t care really needed car to get to work More

10 out of 10 across board / service rep was welcoming professional and prompt / resultant service had my old truck running like new. Very pleased with visit professional and prompt / resultant service had my old truck running like new. Very pleased with visit More

excellent services and very friendly and helpful personel, especially, Jamal. He made me feel like I am his friend who knows him a long time. He had done a good job on services. On my part, I am ver personel, especially, Jamal. He made me feel like I am his friend who knows him a long time. He had done a good job on services. On my part, I am very please. This is the job well done. I give him, 10 of 10. More

Jamal was very informative and helpful. Discussed with Jamal was very informative and helpful. Discussed with him the reason I was there with my 2015 GMC and the timeline it would take for the job. I w Jamal was very informative and helpful. Discussed with him the reason I was there with my 2015 GMC and the timeline it would take for the job. I want to add that the two girls at the service desk were very unorganized. Helped two people before me as I was waiting to be helped and it took another at least 10 minutes to get my truck to the front of the dealer More

Pleasant, walk-in without a booking and taken straight in Impressed by Service Attendant Jamal .... looked at option to correct problem which were as effective but cheaper ( fix shield and not just replace). Impressed by Service Attendant Jamal .... looked at option to correct problem which were as effective but cheaper ( fix shield and not just replace). Waiting room could have used a few magazines for reading while waiting. More

Sales guys John and James were fantastic to deal with! Great service. Sales were knowledgeable, friendly answered all questions asked. Will def. be back again. Great service. Sales were knowledgeable, friendly answered all questions asked. Will def. be back again. More

The service was A-1. Staff was friendly, respectful and accommodating. Even pointed out that my one headlight was burned out and called with service update accommodating. Even pointed out that my one headlight was burned out and called with service update More

Expect to take the day off for any services done , don’t need a glass palace for mechanic services. Good luck future customers! Gone are the days of visiting a shop , seems it’s a spa , I’ll pass on bot need a glass palace for mechanic services. Good luck future customers! Gone are the days of visiting a shop , seems it’s a spa , I’ll pass on bottled water and take a quicker service any day, anywhere but here. More

I took my car in for an oil change .and I go to pick up my vehicle and it wouldn't start ..i was told I need a new battery ...I'm not impressed .I had absolutely not one problem with my vehicle be my vehicle and it wouldn't start ..i was told I need a new battery ...I'm not impressed .I had absolutely not one problem with my vehicle before it went in for a similar oil change ..I chose to put my money elsewhere to replace my battery ...I was told it would cost me over $300 initially ..I was blown away ..then said the wouldn't charge me to install and cost me over $200 .a 5 minute job to install a battery ..such a deal NO ..I will not be returning for future services More