Preston Chevrolet Buick GMC Cadillac LTD

Dropped vehicle off at 9:45. I had to call at at 4:30 for status of vehicle. I was told 3 to 4 hours when I dropped it off. When I called at 4:30. - the lady ask who was the service guys looking after for status of vehicle. I was told 3 to 4 hours when I dropped it off. When I called at 4:30. - the lady ask who was the service guys looking after you. How was I supposed to know - know one introduced himself at the start. She came back on the line to say I will have Chris call you. I waited another 1/2 hour before he called back to tell me the vehicle was ready. 7 1/2 + hours unbelievable!!! Will definitely not be back to Preston for any type of service. I was also very interested in trading in and purchasing a new vehicle. I can guarantee I will not be purchasing my vehicle from Prestons!!!! More

I have been going to Preston for a number of years. It was time for my regular service so I brought the car in. It was done to my satisfaction. Everyone was friendly, and it was ready in record time. I ap was time for my regular service so I brought the car in. It was done to my satisfaction. Everyone was friendly, and it was ready in record time. I appreciate the shuttle service, and love it that my car is clean when I pick it up. More

From my initial visit shopping for a new truck to the two service visits I have found all staff to be courteous, prompt, knowledgeable and very helpfull. service visits I have found all staff to be courteous, prompt, knowledgeable and very helpfull. More

I was very pleased that the Limited timeline that I had to get the work done was handled quickly and efficiently, and I was grateful for the driver who drove me to Tim Horton while I waited. to get the work done was handled quickly and efficiently, and I was grateful for the driver who drove me to Tim Horton while I waited. More

My experience with my latest service was excellent. My service advisor was very knowledgable, he looked after the issue and provided me with updates. I was leary as I have had questionable service on one service advisor was very knowledgable, he looked after the issue and provided me with updates. I was leary as I have had questionable service on one of my previous visits with a different service advisor but this time Steve B looked after everything and I feel that I would continue bringing my truck to be serviced at this location, Steve is an asset to this dealership More

The salesman was the only one that saved the day. He was very caring and thoughtful. Heather on the other hand, not so much. Too busy trying to make money. Just makes you feel like another number. very caring and thoughtful. Heather on the other hand, not so much. Too busy trying to make money. Just makes you feel like another number. More

I recently moved here from Alberta and needed to service my vehicle with an oil change. I chose Preston and received excellent service, from booking my appointment to the shuttle service I required. They al my vehicle with an oil change. I chose Preston and received excellent service, from booking my appointment to the shuttle service I required. They also did a complimentary wash and vacuum, everyone was very friendly and professional and I will definitely continue to service my vehicle there. More

My truck was in for a recall, booking the appointment was easy and received very good service. Service department was excellent as well got my truck in immediately and the work was done on time. Over all the easy and received very good service. Service department was excellent as well got my truck in immediately and the work was done on time. Over all the service was excellent. More

This dealership has a beautiful showroom with an ever changing selection of great vehicles that is matched by the employees and sales staff who are available to help but do not push into your browsing ex changing selection of great vehicles that is matched by the employees and sales staff who are available to help but do not push into your browsing experience. Covid measures are in place and enforced. I wanted to buy a Buick and my Salesperson, Arjun (AJ) Mehta is a recognized top BC Salesperson with many awards for his sales and service over several years. I was extremely pleased with his knowledge and service during the decision making process and the sale itself. He has also helped with questions and some minor service issues shortly after the sale. The dealership has great support workers in to help with the financial aspects of the sale as well as explaining basic and extended warranties. Heather Thompson was the Financial Services Manager I dealt with. She was knowledgeable and efficient. An ICBC rep was on site and dealt with all the paperwork for my new car as well as that of my trade-in. More

Easy as can be. Scheduled an appointment from my phone a few days ahead. Arrived on day of service, checked in, car serviced and they called to tell me it was ready. No long waits, no headaches. Perfection! few days ahead. Arrived on day of service, checked in, car serviced and they called to tell me it was ready. No long waits, no headaches. Perfection! AAA+++ More