Preston Chevrolet Buick GMC Cadillac LTD

Dealt with Prestons for many years always liked the service however the service department should have more direct contact with the service advisor not just the receptionist my original problem is stil service however the service department should have more direct contact with the service advisor not just the receptionist my original problem is still there and car was not washed More

Excellent service. Had difficulties with my car. Service center was fully booked for the day, but they still managed to rectify my problems. Will always deal with Preston .Service advisor was very professio center was fully booked for the day, but they still managed to rectify my problems. Will always deal with Preston .Service advisor was very professional and helpful. Managed to have all the warranty work completed without having to make another visit. Highly recommended. More

Very friendly and qualified staff in all areas. I can highly recommend Preston dealership to everyone highly recommend Preston dealership to everyone More

Work was performed as scheduled - staff was professional and polite. I will continue to take my service work to the dealership. and polite. I will continue to take my service work to the dealership. More

I booked an appointment a month in advance for a specialist to see my vehicle. I had not heard anything to confirm my appointment, so I called the day before and everything's all good. I show up for specialist to see my vehicle. I had not heard anything to confirm my appointment, so I called the day before and everything's all good. I show up for my appointment and the specialist is still on vacation. So how on earth was I able to book an appointment?? And confirm it? I had high hopes for this dealership after switching from another… but this one is just as much of a headache. More

I was very dissaponted in the service receptionists. I made 5 phone calls with no return call made 5 phone calls with no return call More

I’ve had my 2018 Chevrolet Silverado at this dealership for 10 days now, no response from their service department on a minor issue. Extremely poor customer service. for 10 days now, no response from their service department on a minor issue. Extremely poor customer service. More

My appointment was in connection with a factory recall issue. Any delay with obtaining the part was due to GM. Preston staff were efficient and pleasant to deal with. An shuttle ride was provided (24 klm issue. Any delay with obtaining the part was due to GM. Preston staff were efficient and pleasant to deal with. An shuttle ride was provided (24 klm each way). The work was completed on time and my vehicle received a courtesy wash. More

Our 2014 Buick Encore needed service. Stop in at 2pm on Our 2014 Buick Encore needed service. Stop in at 2pm on Friday and they had my car ready on Saturday morning. I was really impressed that it was r Our 2014 Buick Encore needed service. Stop in at 2pm on Friday and they had my car ready on Saturday morning. I was really impressed that it was repaired that fast,as being a long weekend we had our car back to be able to enjoy Thanksgiving with our family 👪 More

From my initial phone call, then to the shop foreman , then arrival to dealership.. they were the nicest, friendliest, and knowledgable people then arrival to dealership.. they were the nicest, friendliest, and knowledgable people More