Preston Chevrolet Buick GMC Cadillac LTD

Lack of commitment to find things listed on the work order Repairs that are not under warranty even though i paid for a alignment and it wasn't done. Then told it will be 280 $ and not covered becaus order Repairs that are not under warranty even though i paid for a alignment and it wasn't done. Then told it will be 280 $ and not covered because it's wear and tear. Steering wheel not centered but not fix or covered. Will now only use dealership for warranty maintenance. Noting else!! Will not recommend to anyone for service or maintaining vechile More

2hr wait for wash and vacuum, 1hr wait to be picked up from shuttle n from shuttle n More

Very professional services. Jarret arranged car rental for me, as my car needs long period of install new battery. Even called me during my trip to dealer due to concerned of my safety. All very pleased w for me, as my car needs long period of install new battery. Even called me during my trip to dealer due to concerned of my safety. All very pleased with the service I was getting More

Almost 2 hrs for oil change? With appointment is not good. This needs to improve good. This needs to improve More

Very unhappy with the service department. Will not be buying another vehicle at Prestons Langley buying another vehicle at Prestons Langley More

I arrived at the dealership without an appointment an hour before they were scheduled to close with a busted steering pump. They took the time to fit me in and called me the next morning with the estimat hour before they were scheduled to close with a busted steering pump. They took the time to fit me in and called me the next morning with the estimate for the repair and a promise my vehicle would be ready later that day. By 4pm that same day they called to say my vehicle was ready and offered to send a shuttle to pick me up Vehicle has been running fine ever since. I’m very pleased that these guys took me in without an appointment and were able to fix the problem so quickly. I’ll be coming back again when it’s time to get my vehicle serviced again. More

Jamal Dabir and his handling of my vehicle and account Jamal Dabir and his handling of my vehicle and account has assured I will be looking to purchase my next truck at his dealership vs going out to due Jamal Dabir and his handling of my vehicle and account has assured I will be looking to purchase my next truck at his dealership vs going out to dueck on marine as I did last time. I always feel valued, informed, recognized, heard and appreciated. When things don’t go as planned I always understand the reason and I’m not left to guess. If issues come up at the cost of time and or money that have nothing to do with me or my vehicle it is always made right without me needing to complain or ask. Due to how Jamal handles things I never consider requesting compensation for my time which would be more then he offers only because I had to complain to receive it. No dealership or car owner is perfect but I feel when mistakes or miss understandings are made on either side things are worked out simply with a conversation and a shake building a stronger relationship with myself, Jamel and intern the Preston brand I manage people in my line of work everyday and I counted imagine what direction I’d give him for self improvement A 100% satisfied customer More

Very good service and and a nice facility. The service adviser was professional and very helpful adviser was professional and very helpful More

Very nice people made it very easy to be there.was a good experience thank you experience thank you More

Trustworthy,excellent costumer service In the last five Trustworthy,excellent costumer service In the last five years we have experience the best treatment on our car repair needs compared with our prev Trustworthy,excellent costumer service In the last five years we have experience the best treatment on our car repair needs compared with our previous experiences with others . Please short the time to get appointments. More