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Preston Chevrolet Buick GMC Cadillac LTD

Langley, BC

4.4
633 Reviews

19990 Langley Bypass

Langley, BC

V3A 4Y1

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633 Reviews of Preston Chevrolet Buick GMC Cadillac LTD

May 20, 2022

Very poor customer service from service department employee. I had to raise my voice to remind him I was the customer as he kept saying he was too busy to address my concerns. More

by Jane.hantos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jaret Babin
May 22, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi Jane, we're sorry to hear you were disappointed with your experience and we'd be interested in hearing more about your visit here. Please feel free to give us a call or send us a message if you have any questions or concerns we can address. Thank you

May 19, 2022

This dealership has an excellent customer care service and they have very good advisors and highly skilled technicians. I will recommend this place to friends. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven and Chris
May 22, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you, Dan! We really appreciate the review and recommendations.

May 19, 2022

This is an awesome dealership and srltaff is customer oriented and friendly service is the notm More

by FoxyBob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t bother with mames
May 22, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thanks for the kind words, we appreciate it!

May 19, 2022

the online scheduling does not work and the people wanting to back that up don’t take the time the service guy Steven makes up for everything by taking care of everything for me I really appreciate St More

by chuck.w.gandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
May 22, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi Chuck, thank you for the review and feedback! Please let us know if you can expand on the issues you experienced with booking an appointment online and we will investigate further. Thank you

May 18, 2022

Poor customer service. Be sure and record all conversations Take names of anyone who gives information. You will need it when that information given is refuted at later More

by lorilendixon
Customer Service
Recommend Dealer
No
Employees Worked With
Service department receptionist
May 19, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi there, we tried to find a customer in our systems who matches this but could not find a match. Can you please get in touch with us when you get a chance and let us know what concerns we can address? Thank you

May 14, 2022

My latest experience from service my 2007 Tahoe LTZ in May 2002 . Trust worthy, knowledgeable, on time, extra step towards costumers satisfaction, More

by Zbigniew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bozek
May 15, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the positive review, greatly appreciated!

May 13, 2022

Great service. The girl who booked me in, Michelle, was so sweet. Thank you Preston’s More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle, Steve
May 15, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the positive review, Lori!

May 04, 2022

Good and friendly staff Service was done correctly and the service writer kept me updated. Through out the process More

by rgwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Graham Myers
May 09, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the positive review, greatly appreciated!

April 30, 2022

Great Service! Left my car for the day and they took care of everything. Received a courtesy ride home. More

by arnet1766
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Graham
May 02, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the positive review, greatly appreciated!

April 22, 2022

Courteous staff-? vehicle was looked after - shuttle took me home and picked me up. Will contact them for future needs re.my vehicle More

by Hallsdi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Apr 24, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, we really appreciate it!

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