Preston Chevrolet Buick GMC Cadillac LTD

Sales team 5 star ⭐️ Parts 3 star ⭐️ due to an obviously veteran sales person whom was completely disengaged, lazy and rude. Thankfully another stepped in or my rating would have been a zero ⭐️ fo obviously veteran sales person whom was completely disengaged, lazy and rude. Thankfully another stepped in or my rating would have been a zero ⭐️ for parts. Service team was also 5 ⭐️ Bringing my overall rating backup to 4 star ⭐️ Unfortunately my lacklustre experience with the parts person was strong enough to keep my rating under 5 ⭐️ Would rather by parts else where than deal with this employee again.. More

Service department has been decent to deal with but the sales process was so slimy and distrustful that I could never recommend them. I’m happy with my vehicle but I have a very negative opinion of the dea sales process was so slimy and distrustful that I could never recommend them. I’m happy with my vehicle but I have a very negative opinion of the dealership in general. More

Preston staff at the maintenance department did an excellent job with my car. I am very satisfied. Special thanks to Graham Myers for his friendly and attentiveness. excellent job with my car. I am very satisfied. Special thanks to Graham Myers for his friendly and attentiveness. More

My service provider was really nice & I liked how he suggested ways for me to save money. It didn’t feel like I was being nickel & dimed. Too bad the rest of your establishment wasn’t that thorough. Yo suggested ways for me to save money. It didn’t feel like I was being nickel & dimed. Too bad the rest of your establishment wasn’t that thorough. You need more guys like jarret. More

Very efficient and friendly staff. The whole experience was very easy. A shout out to Steven Bozack for his attention to my requests & needs. The whole experience was very easy. A shout out to Steven Bozack for his attention to my requests & needs. More

Amazing service from the start of the lease to the final buyout on my vehicle! buyout on my vehicle! More

Re: SO #769703. June 24/23. The Advisor for Service was very unaware of the Cadillac Maintenance Programme. (80,000 km or 4 years.) He told me i would have to pay fo June 24/23. The Advisor for Service was very unaware of the Cadillac Maintenance Programme. (80,000 km or 4 years.) He told me i would have to pay for engine air filter, and cabin filter- quoting prices- he said it never happens for free. Started mentioning everything that supposedly wouldn't be covered. NEVER GOT the Warranty Maintenance Tire Rotation either on that day. Very confused. Also was told i didn't have time for the vehicle to be washed, and i said yes i do. Called Preston yesterday, June 26/23, approximately around 8:40 am to speak with the manager of service department- put through to a female's voice mail, where i left my name and number. Called back to Preston after about an hour, and the receptionist said she was on the phone, and would email her my message. Not great customer service as no one bothered to call back. More

The service I received at this dealership was amazing. Staff was super friendly, shops are nice and clean. My service advisor was next level with his customer service. I was treated like family here. Staff was super friendly, shops are nice and clean. My service advisor was next level with his customer service. I was treated like family here. More

Its good dealership, the sale man really nice and knowledgeable, i oder the bolt euv and it came in 1 year, everything goid except the service department is not really responsible and care when i lea knowledgeable, i oder the bolt euv and it came in 1 year, everything goid except the service department is not really responsible and care when i leave my car there to do a service More

I went to the wrong station but they were willing to take me. I had the seatbelt recall done but did not get the Health check done. So I have to make another appointment the staff were very helpful me. I had the seatbelt recall done but did not get the Health check done. So I have to make another appointment the staff were very helpful More