Preston Chevrolet Buick GMC Cadillac LTD

I initially talked to and booked my service appointment with Graham Myers. He was extremely helpful helping me with the recall issue on my pickup truck. On the day of my appointment Mitchell Clark was my a with Graham Myers. He was extremely helpful helping me with the recall issue on my pickup truck. On the day of my appointment Mitchell Clark was my advisor. He was extremely helpful with getting me checked in as I was telling him the reason for my visit. When picking up my truck he also checked in with me to make sure everything was good. I really appreciated the high level of customer service and support that I received from both of the advisors that I dealt with at the dealership. More

Weeks and weeks of waiting for an appt. Called and said I would have to wait near month for appt. Went somewhere else. Booked another appt online and then they called to cancel that, said I Called and said I would have to wait near month for appt. Went somewhere else. Booked another appt online and then they called to cancel that, said I would need to book another appt in another 4 weeks for the simple service I needed. Called Canadian tire and they booked me in in 2 days, and had parts for car. Don't understand how GM service dept says wait 3 - 4 weeks for an appt for a stalled vehicle. More

I have been a customer for several years and most of the time have been very satisfied. time have been very satisfied. More

I’ve received nothing but amazing service each and every time from this dealership, highly recommended! time from this dealership, highly recommended! More

original rating updated to 5/5, Preston is a dealership which is concerned about the concerns of the customer . They go the extra mile to accommodate which is concerned about the concerns of the customer . They go the extra mile to accommodate More

Okay you guys are getting a five star review which I haven’t given you in quite a while. I had an appointment for middle of December for battery dying and anti lock brake light on. It was getting wors haven’t given you in quite a while. I had an appointment for middle of December for battery dying and anti lock brake light on. It was getting worse so just showed up two weeks early wanting it done now cause I had to keep jumping battery. A nice blonde lady checked me in and Kevin and Graham kept me updated. They finally got the battery to fail and replaced it. Now my auto stop start feature is working again and truck starts in morning. Hopefully this one lasts longer than the original one! Faith has been restored for now in Prestons. The fellow who brought my car around after hours was nice to deal with too and we had a bit of a chat about common hobbies. More

Excellent service & friendly staff Service performed while I waited and on time I’ll be back while I waited and on time I’ll be back More

Staff are very pleasant to talk to. They kept in contact with me about my car while it was getting repaired. They kept in contact with me about my car while it was getting repaired. More

Polite, courteous professional service. Graham was excellent. Top notch from start to finish! Highly recommend. Graham was excellent. Top notch from start to finish! Highly recommend. More

Very Professional Run Dealership. !Clean and bright facility and friendly staff. Nice waiting area for customers.! !Clean and bright facility and friendly staff. Nice waiting area for customers.! More