Preston Chevrolet Buick GMC Cadillac LTD

The property and building are both very clean. The staff are friendly and helpful. I found the shuttle service very convienent and the drivers were great! The staff are friendly and helpful. I found the shuttle service very convienent and the drivers were great! More

Very friendly staff in every department. Great service. This is my second purchase at this dealership in past 2.5 yrs. I’m treated like family. Highly recommend Preston Langley Great service. This is my second purchase at this dealership in past 2.5 yrs. I’m treated like family. Highly recommend Preston Langley More

Good service, friendly knowledgeable people . A little hard to book times for an appointment. Have to take a day off work unless you get lucky and get a Saturday. Like most dealers prices are pre A little hard to book times for an appointment. Have to take a day off work unless you get lucky and get a Saturday. Like most dealers prices are pretty steep More

Prestons managed an old recall on my car. My car is about 16Y old and was leaking fuel when I had initially brought it in. I was told that the fuel pump assembly or the tank itself may be cra My car is about 16Y old and was leaking fuel when I had initially brought it in. I was told that the fuel pump assembly or the tank itself may be cracked/leaking and that they'd need to further inspect. The VIN was run for any kind of recalls (sorry can't remember the specific term when they run a VIN). I knew this might be a cumbersome task given that the age and make of my vehicle would mean a significant wait and search for parts. I personally did not have a problem understanding that this would occur. I was told a minimum of 1 week, which I understand in some sense that means i'm expected to wait a while. Three months later, with some prodding by a family member, my car was fixed. I am happy that my car is fixed, I just wish there was a better system in place to give proper ETAs for part/repair for such things. My work location and schedule makes it difficult for commuting without a reliable vehicle. There was a lot of bussing, ubering, cabbing, walking and free-loading rides from friends and family at all hours of the day and night (whom I love dearly). I had rented a vehicle with my BCAA membership initially, but even with the discount, this was expensive on my budget for lengthy periods (i'm also already paying for car insurance and extended-they told me I could not claim this either). I also borrowed my dad's truck for the 2 weeks prior to having my vehicle repaired. Overall, I am happy with my service and car getting fixed, I just wish there was better communication with ETAs on GMs half. Preston's service people handled things well under the circumstances so 10/10 for service/repair (and having to deal with a family member....sorry). It would be nice to have better communication in the future in terms of timing but overall my car is working and I no longer have to worry about exploding into a firey inferno on my way to work. So thanks so much for all of your help :) More

Jared at the service department was courteous knowledgeable and efficient a pleasure to do business with him knowledgeable and efficient a pleasure to do business with him More