Preston Chevrolet Buick GMC Cadillac LTD

Great service and friendly! We understand the service environment since Covid and have a lot of patience. I think the service people are doing the best they can without getti We understand the service environment since Covid and have a lot of patience. I think the service people are doing the best they can without getting frustrated More

my suv was drop off then GM proceeded and completed the service required 100%. I am happy of shuttle service drop me in my house and pick me up once my car was ready. Thank you! service required 100%. I am happy of shuttle service drop me in my house and pick me up once my car was ready. Thank you! More

Jaret is the best person I have ever dealt with . . will always request him only . will always request him only More

The service was great. Jarret answered my questions and was able to have the vehicle out on time as I had an appointment that afternoon. Would recommend to family and frie Jarret answered my questions and was able to have the vehicle out on time as I had an appointment that afternoon. Would recommend to family and friends. More

Service was great and dealt with the problem very quickly along with great explanation of what was going on. along with great explanation of what was going on. More

Service was very helpful, walking in the door everyone was prepared for my truck that day. was prepared for my truck that day. More

I had an appointment that was going to take 3 hours my first service on my truck. Two mechanics didn’t show for work so they had my truck for 8 hours I missed a hole day of work because of it. Also in tho first service on my truck. Two mechanics didn’t show for work so they had my truck for 8 hours I missed a hole day of work because of it. Also in those 8 hours they didn’t even wash my truck. Booking my appointment was terrible I keep getting calls to book an appointment that I already had. I got no phone calls letting no when it was done. I had to call at 5:00 to find out. I did get my truck back until after 6. This is my first GMC truck I’ve purchased and the maintenance package. I’ve always had fords. Very bad first impression Ford washed my truck without asking and topped up my DEF without asking More

Very pleased with the service and especially the interaction with my service member jarret who was absolutely great with keeping me informed. interaction with my service member jarret who was absolutely great with keeping me informed. More

Too slow service, had to wait for 3. 30 hours for an oil change, after about three hours was told that the vehicle is ready but not washed, if I wanted the vehicle to be washed will hav 30 hours for an oil change, after about three hours was told that the vehicle is ready but not washed, if I wanted the vehicle to be washed will have to wait for another half hour, very sad More

All the staff was courteous and very helpful. They solved a problem i had with vehicle and saved me some money. They solved a problem i had with vehicle and saved me some money. More