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Preston Chevrolet Buick GMC Cadillac LTD

Langley, BC

4.5
681 Reviews

19990 Langley Bypass

Langley, BC

V3A 4Y1

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681 Reviews of Preston Chevrolet Buick GMC Cadillac LTD

June 29, 2024

Great service, helpful staff, courteous, polite and caring. Quick reception and make it easy for me. More

by Llbbby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon and regret I forget the receptionist's name
June 28, 2024

Work done on time as usual. We have had several Cadillacs- if you look after them they are trouble free vehicles! More

by toonzinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Ali
June 12, 2024

Always top of the line service. Jaret took the time to ask about any issues or problems I might have. More

by lmsentes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaret
June 05, 2024

Service assistant wasn’t knowledgeable. 4 hours later for a basic service and my vehicle wasn’t washed. Asked questions regarding my new vehicle and no one could answer my questions. More

by Lori
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not available
Jun 05, 2024 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi Lori, It is unfortunate you did not have a good experience at our service center. I can't pull your file without your full name, but if you still have unanswered questions, please reach out to our service manager Sonya and she will be happy to assist. Next time you are in the area please stop in for a complimentary coffee and vehicle wash.

June 05, 2024

Preston has been first class since the purchase of my Silverado, and their service department for recent minor recall fix was exceptional. Jared (hopefully got his name correct), who checked me in, was More

by brianmc323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
June 03, 2024

Behrooz was a lifesaver right from the start. He went over & above for me, he kept me up to date with my vehicle. Everyone at the dealership from the service desk to the shuttle vehicles were won More

by Kimberley Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behrooz, Emma, Emily, Myles, Dave
June 03, 2024

Honest quick reliable service great customer care 👍 👌. My vehicle situation was taking care of immediately. More

by rmtlangley1Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer in service .Mike Mcphail technician, Waylon in drive thru
May 31, 2024

Great service , Dave was my driver /super nice guy / Eve was great & an asset to this company , great communication , and Emma was fantastic ! More

by Pam Wiesner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eve / Emma
May 31, 2024

They have been very good at dealing with the issues I have been having with this vehicle. I hope this last fix finally resolves the problem we have been having More

by jimpurney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarret Babin
May 31, 2024

Always a pleasure to deal with such a good team. Waylon is a great advisor. More

by Srwall4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
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