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Preston Chevrolet Buick GMC Cadillac LTD
Langley, BC
759 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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759 Reviews of Preston Chevrolet Buick GMC Cadillac LTD
February 21, 2025
I bring in my vehicle to this dealership for servicing for years now. Jerret is wonderful. I appreciate his great customer service skills. He is so great when he explains what’s happening with my vehicl for years now. Jerret is wonderful. I appreciate his great customer service skills. He is so great when he explains what’s happening with my vehicle to me. I’m a woman who doesn’t have a lot of knowledge about cars. I will happily give him 10 out of 10. Every time! More
by Susan110348
Employees Worked With
Jerret
February 15, 2025
A joy to bring my vehicle to Preston’s service department! Vicki is such a wonderful ambassador - welcomed me when everyone was busy and started preparing my vehicle and getting the attention of department! Vicki is such a wonderful ambassador - welcomed me when everyone was busy and started preparing my vehicle and getting the attention of a service advisor. Behrooz is amazing - took the time to review what was needed, very kind, knowledgeable and I appreciate his recommendations. They both made my experience far more positive than I would have expected. Thank you!!! Loreen More
by Loreen
Employees Worked With
Vicki, Behrooz
February 03, 2025
Great service and staff! ! My service advisor Behrooz Baroomand is extremely helpful every time I come in for service. His knowledge of my vehicle and warranty are absolutely ! My service advisor Behrooz Baroomand is extremely helpful every time I come in for service. His knowledge of my vehicle and warranty are absolutely amazing and he communicates them very efficiently. I’m always great full and very pleased with Preston service and staff. Thank you very much!! More
by daphney_cogbill
Employees Worked With
Behrooz Baroomand
January 25, 2025
This dealership went above and beyond for me, I had an injector go and I’m from Alberta, they got me in and replaced and had me back on the road in 3hours. I walked in without an appt and they fit me in r injector go and I’m from Alberta, they got me in and replaced and had me back on the road in 3hours. I walked in without an appt and they fit me in right away. This is the difference of a family run business versus one of the big box companies that just take you for everything you have. 100% what I do business with them again I’d even consider driving there just to buy a new truck from them. Thank you very much More
by Craigjfrandall1976
Employees Worked With
Coby Hsieh
January 23, 2025
-I have had my truck returned with a destroyed windshield the assistant service manager Graham tried to clean with a scotchbright pad to remove an apparent film and scratched entire window. Wasn't a film but the assistant service manager Graham tried to clean with a scotchbright pad to remove an apparent film and scratched entire window. Wasn't a film but rather poor defective glass. Windshield replaced at their cost under MY insurance. -Received a phone call from service dept. asking how my previous service was. Explained everything and was assured the service manager would call me back. I never received a return call. - Last service to install roof stiffener re: service bulletin ended up delayed due to not having all parts ready. Truck sat a week longer at dealer. Had a small chip on D.S. door from new that was to be addressed. Sales manager fixed with a paint pen. Lol. I got the truck back with a brand new door ding from another vehicle that chipped my pass rear door handle. Assistant service manager says he'll look into it. Haven't heard back. -Throughout all the trouble I have had with this dealership the only saving grace has been the service advisor Waylon Kosinski who has tried hard to make sure my service went smooth and to my satisfaction. I believe every breakdown in communication and quality of service has been out of his hands after he has done his part in booking in my truck with the information necessary to do needed repairs and service. More
by Colin Perrin
Employees Worked With
Waylon Kosinski Gets 5 stars.
