Preston Chevrolet Buick GMC Cadillac LTD

Preston Chev is great to deal with. My service writer is fantastic at making sure I'm looked after and getting me a shuttle. My service writer is fantastic at making sure I'm looked after and getting me a shuttle. More

After an unfortunate error with my recall appointment in June, this recall was handled efficiently and professionally. June, this recall was handled efficiently and professionally. More

No communication from dralership management when I have an issue with my vehicle. Last time I was in for basic service I was kept waiting for 7 hours. Have been in 3 times since with same issue and still n an issue with my vehicle. Last time I was in for basic service I was kept waiting for 7 hours. Have been in 3 times since with same issue and still no resolution and no contact from management 3 weeks after being there. More

Service was great! Car was washed as well! Happy with Preston’s service that day Car was washed as well! Happy with Preston’s service that day More

My XT6 was in for a health check and it was all done in under the 2 hours they said it would be. Very happy with the service and the Service Advisor, Graham Myers’s. under the 2 hours they said it would be. Very happy with the service and the Service Advisor, Graham Myers’s. More

So far, the repair has worked, waiting to see long term if fault returns, and if extended Warranty which just expired will cover repair from goodwill. if fault returns, and if extended Warranty which just expired will cover repair from goodwill. More

My service advisor was very good. It took several times for my issue to be diagnosed and another 6 weeks or so for the part to arrive. The front desk office staff is very Green and in It took several times for my issue to be diagnosed and another 6 weeks or so for the part to arrive. The front desk office staff is very Green and inexperienced. Was frustrating making an appointment and even paying my invoice. More

Although Graham the new assistant service manager has trying to mend the terrible service that has been given to me in the past he has a long hill to climb but he is definitely trying good luck to him ma trying to mend the terrible service that has been given to me in the past he has a long hill to climb but he is definitely trying good luck to him maybe he can turn the place around if he’s not hog tied by his management above him More

The Service department representative was really nice and helpful, they arranged drop off and pick up services for me. helpful, they arranged drop off and pick up services for me. More

Knowledgeable and helpful in any and all maintenance and servicing for my Cadillac. I wouldn’t take my vehicle anywhere else. Waylon, my service advisor was especially helpful and understanding. Give that g servicing for my Cadillac. I wouldn’t take my vehicle anywhere else. Waylon, my service advisor was especially helpful and understanding. Give that guy a bonus. And the new staff at the service desk is a huge improvement. The Preston team is looking good theses days. Thank you all! More