Plaza Nissan
Hamilton, ON
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261 Reviews of Plaza Nissan
STEER CLEAR OF THIS DEALERSHIP!!! Attentive and eager STEER CLEAR OF THIS DEALERSHIP!!! Attentive and eager to sell (on the verge of pushy), yet, once the deal was signed they couldn’t give a xxxx abou STEER CLEAR OF THIS DEALERSHIP!!! Attentive and eager to sell (on the verge of pushy), yet, once the deal was signed they couldn’t give a xxxx about customer service. Picking up the vehicle from Andy was a joke. Basically, I was made to sign a flurry of documents and handed the keys. Salesman (Andy) wouldn’t waste his time escorting me to my car and showing me how any of the features worked. So much for Nissan’s proper ‘vehicle delivery’. Andy just handed me my keys and pointed to the car from his chair and said “it’s right there…bye”. When I mentioned this to the new car manager he just sat cross-armed, leaning back in his chair and said “so, what do you expect me to do about it?” I had a warranty issue within the first week. The rear window was not defrosting properly. Service said nothing was wrong, even though I provided a photo to help illustrate the issue! When I picked up the car, after their service department had it all day to find “nothing wrong”, I discovered my arm-rest consol had been rifled through (good thing I removed my iPod) and left open. Then I noticed all the change I leave in the mini-bin (for Timmy’s) was gone. Every last dime! When I returned to the service department to inform them, the service manager just said “our guys wouldn’t do that” and offered me the change from his pocket. I will NEVER return to this dealership! All service will be done elsewhere. More