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Plaza Nissan

Hamilton, ON

4.7
298 Reviews

1545 Upper James St

Hamilton, ON

L9B 1K2

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298 Reviews of Plaza Nissan

January 13, 2019

2018 Nissan Micra Recently, I bought a new Micra from Marc. When I picked up my vehicle, Marc had addressed almost all my requests (e.g., installing new winter tires). More

by 2018micra
Recommend Dealer
Yes
Employees Worked With
Marc Mcleod
Jan 14, 2019 -

Plaza Nissan responded

Hi There! We're glad to hear that you are happy! Sometimes it can take a bit to have parts come in, but we're more than happy to make sure you get what you need. Marc actually used to work in our parts department so he's actually the BEST guy to make sure the follow ups are done to ensure you get what you need. We're happy that you're happy. Have a wonderful day, Shawn Mayo Digital Brand Ambassador

October 23, 2018

Excellent I bought my new QASHQAI from Shayne &was impressed with his professionalism&his mannerism.I would definitely purchase another car from plaza nissan More

by softblue874
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Doody
Oct 24, 2018 -

Plaza Nissan responded

Hello Ruth, Thank you kindly for the 5 Star Review! Shayne is a hard working and recent addition to the team. You can count on Shayne to be available for any of your vehicle needs, well down the road. Have a great day, Shawn Mayo Digital Brand Ambassador

October 04, 2018

Extended Warranties When I went to close the deal for my vehicle, Orest had ALL the extended warranties added the deal. When I asked why all those additional costs were More

by PlazaBiteMe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Orest
Oct 11, 2018 -

Plaza Nissan responded

Hello there, We do not have an Orest at this dealership and there has not been an Orest with us throughout the current ownership of this dealership for the past several years. Perhaps you are mistaken on what dealership this was for. We have flagged this with Dealer Rater and informed them that no such employee exists at our dealership. Thank you

Oct 11, 2018 -

PlazaBiteMe responded

Interesting. This didn't occur recently, but I'm still angry about it. Here's another complaint about Orest from someone else in 2013: https://www.complaintsboard.com/complaints/plaza-nissan-horrible-customer-support-c674237.html

Oct 11, 2018 -

PlazaBiteMe responded

Also, under the Better Business Bureau, he's still listed as a Business Manager. See below. Business Details Location of This Business 1545 Upper James St, Hamilton, ON L9B 1K2 Email this Business BBB File Opened: 10/24/2011 Business Management Mr. Michael Wojtowicz, Owner Mr. Sam Miceli, General Manager Mr. Rick Mignano, Used Car Manager Mr. Orest Saczyk, Business Manager Mr. Jaimie Belanger, Parts & Service Manager Pam

Oct 24, 2018 -

Plaza Nissan responded

Hello There, Again, Orest does not work here. The BBB are the only ones in control of who they choose to enter. Based on the information there, this appears to be a past licensee of the Nissan franchise name. A whole different team of managers are here at Plaza Nissan from what you've listed below. Again, we kindly ask that you remove this review as it is not for this dealership. Thank you

September 13, 2018

Great Customer Service I brought my Rogue Nissan for some concerns. I talked to Tim Beechey, who I found very professional and accommodating. He is also very honest in deali More

by carlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Beechey
September 11, 2018

Going Rogue Excellent customer service with the purchase of our new vehicle. Recently went with a Rogue, and we love the new vehicle. Our first Nissan, and we lov More

by Mark N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock Jensen
August 09, 2018

Excellent customer service and timely repair! Warmly greeted, by Ron in Service, and vehicle was assessed quickly and efficiently. Parts were in stock. Repair was done efficiently! Thank you, exc More

by Anita HK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Hoyt
August 08, 2018

Lost keys My keys went flying off the console. Search by 3 different people resulted in no keys being found but with Nissan feature I.e. car would start - knew More

by Esme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey and Jamie
July 13, 2018

Tom Martin's Radio Problems, 2017 Altima I had a problem with my radio. Whenever I received a text the automatic response would default to "I'm Driving" which I tried to set to OFF. After man More

by Tom Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
July 08, 2018

Highly Recomend From Ron and Corey in Service to Jennifer, Andy and Michael in sales I highly recommend Plaza Nissan. We purchased a Rogue yesterday and love it. More

by Olive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, Andy, Michael
July 07, 2018

2018 Nissan Pathfinder Fantastic experience. Would highly recommend Plaza Nissan to anyone looking for a vehicle. Very knowledgeable staff and extremely professional. And More

by Gabe and Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Hudson
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