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Platinum Mitsubishi
Calgary, AB
63 Reviews
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63 Reviews of Platinum Mitsubishi
January 23, 2019
Above and beyond These guys at platinum Mitsubishi take care of you. I started out dealing with Ryan & Shawn. Then was assisted by Aftab & a Chris in finance departmen These guys at platinum Mitsubishi take care of you. I started out dealing with Ryan & Shawn. Then was assisted by Aftab & a Chris in finance department. All in all a great experience and would definitely recommend Platinum Mitsubishi. More
by Mitsunewbie
Employees Worked With
Ryan, Chris, Aftab
October 21, 2018
Car BUYING experience EXCELLENT As a father helping my daughter buy her first vehicle I was FINALLY satisfied with a dealership experience. In fact, I was very pleased with our exper As a father helping my daughter buy her first vehicle I was FINALLY satisfied with a dealership experience. In fact, I was very pleased with our experience at Platinum. On our first visit I simply told the salesman that we would respect his time and asked for reciprocity - the same way we began our journey at a dozen dealerships previously (but only received at two or three). Ryan emphatically said that was the culture at Platinum. We had heard that several times previously. Well Ryan, Chris and Shawn walked the talk - we heard words like respect, family, fun and best deal. I can say their actions (which we all know speak louder than words) actually made my daughter smile, laugh and be able to enjoy what SHOULD BE an enjoyable experience. From watching my daughter cry and want to stay in her old vehicle to the joy in her voice when she called me and said she now "owns a new Mitsubishi" brought me happiness - just as a dad wants. I sincerely hope that the vehicle, the service and our relationship with Platinum and Mitsubishi is as rewarding and respectful as our BUYING experience was. RYAN, CHRIS & SHAWN...THANK YOU from a finally satisfied Dad! Dads and young car buyers I would suggest including Platinum in your plans on your car buying journey. More
by CheckboxRESPECT
Employees Worked With
Ryan, Chris, Shawn
April 24, 2018
Loved my experience with them My experience with Platinum Mitsubishi was a very pleasant one. I was nervous approaching the challenge of getting another vehicle. My last experienc My experience with Platinum Mitsubishi was a very pleasant one. I was nervous approaching the challenge of getting another vehicle. My last experience with another dealer ( different brand) was not so great. There was also a few problems that came with my getting another vehicle. Susan and Shawn were easy to talk to and very patient as I asked question after question. They also were very respectful of my being cautious and were great! Chris Best was AMAZING to deal with!!! He walked me through each step and stayed in communication. At this point I am thrilled with my purchase and the people I dealt with. I hope that the experience stays positive, I really feel it will. Thanks guys! I would MOST definitely recommend Platinum to others. I already have! More
by very happy customer
Employees Worked With
Susan Eam, Shawn Kisling, and Chris Best ( Finance)
April 18, 2018
False warranty (At 71,000km. warranty denied) The much advertised warranty is utterly false. If you need warranty work they will claim you abused your vehicle and deny your warranty. My rating for The much advertised warranty is utterly false. If you need warranty work they will claim you abused your vehicle and deny your warranty. My rating for this place is -10. If you purchase a car here you will regret it. Run as far and as fast as you can. More
by never buy another mitsubishi
Employees Worked With
Service rep. (Obviously paid to deny warranties) Very rude
March 21, 2018
used car is not in good shape all i can say pls dont be fooled like me when you buying a used car. i trusted them now im regreting it. check the battery the odometer be sure it th all i can say pls dont be fooled like me when you buying a used car. i trusted them now im regreting it. check the battery the odometer be sure it the same in the bill of sale and all the accesorries that not included in warranty. be sure your car is clean before you drive it home. and now the car i have make me sick bec. i have another problem again hopefully it is under warranty. More
by owenns1
Employees Worked With
it does't matter
February 20, 2018
Stay away Everything goes well until you have a service problem. Was met with nothing but resistance by the service department over a minor issue. Don't waste Everything goes well until you have a service problem. Was met with nothing but resistance by the service department over a minor issue. Don't waste your time here. More
by Lancer2017
Employees Worked With
Wade. Christan?
January 19, 2018
GOOD CHOICE Our experience with our Mitsubishi Outlander 2006 purchased from this dealership gave us a very good experienced. Buying another one was not hard deci Our experience with our Mitsubishi Outlander 2006 purchased from this dealership gave us a very good experienced. Buying another one was not hard decision. Of course, we had to go back to our agent Manny who helped us a lot with the deals we got for our new Mitsubishi Outlander2017 purchased. Staff were very helpful and accomodating. More
by Mitsu
Employees Worked With
Manny Maranao - Agent
November 07, 2017
Total fake 10 years or 160,000 km warranty. RUN AWAY!!! I did buy used Mitsu Endevor 2009 used from this dealer with ~36000 km. very comfortable SUV. At the time of this review I've got 142,000 km. I still I did buy used Mitsu Endevor 2009 used from this dealer with ~36000 km. very comfortable SUV. At the time of this review I've got 142,000 km. I still like this SUV, however the problem is with warranty. It supposed to bo 10 years/160000 km, but the devil is in detail. Every time going for service is like pulling your hair. Nothing is covered!!! Are you kidding me??? At ~74000 km both gas springs on the tailgate collapsed. Service adv. Chris said this was due to excessive wear and tear (too many closing/opening), so they would not cover. After haggling with him for a while he said he would talk to the manager. Well turned out to be warranty repair. Thx. Couple of TPMS sensors defective. the same thing they covered one refused 2nd. They said it was my fault. There was a hairline crack in the casing. Really??. However the worst thing has been with ENGINE Light coming ON and OFF since about 64000 km mark. They have been trying to fix it with NO LUCK. At least twice a year since 2012, every year. Now they claim, that all electrical components, sensors warranty is only up to 100K. Because, I passed that mark long ago, and OLD fault is NOT repaired, everything is $$$cashing, This warranty 10 years/160K is only to get your attention, and there is ONLY HAGGLING after that, when you want to claim the warranty repair. Only they know what is included, and what is not. Terrible experience. Make sure you have it on paper signed what's in it. From the few conversations I"ve had with them it seems, they DO NOT CARE!!! More
by zak527
Employees Worked With
---,---
October 29, 2017
Cheaters - their warranty is fake Never ever I'll have a deal with this company! The worst experience I've had. Cheaters - their warranty is fake - every time the answer will be "you'r Never ever I'll have a deal with this company! The worst experience I've had. Cheaters - their warranty is fake - every time the answer will be "you're bad driver, no warranty coverage". Customer after care is the worst I have ever come across, especially the service manager. Agree with others - Platinum Mitsubishi has put me off the Mitsubishi brand all together. Next time I will buy a Toyota More
by Andrey
Employees Worked With
service manager
October 12, 2017
Horrible! Buying a new car...no problems here but the real fun begins when you go to the service department good luck!The service manager refused to fix the mos Buying a new car...no problems here but the real fun begins when you go to the service department good luck!The service manager refused to fix the most recent recall on my vehicle which I purchased brand new from this dealership,when I asked why he said "there must be a reason I made that note on your file(Do not srvice this vehicle) but I don't remmenber why" More
by Sam
Employees Worked With
Service manager
