Pine Tree Ford Lincoln

Great service! Never an issue with warranty! I recently started bring my 2014 mustang to Pinetree as I work right around the corner. I was tired of getting the run around and or no progress made I recently started bring my 2014 mustang to Pinetree as I work right around the corner. I was tired of getting the run around and or no progress made in regards to warranty related issues at the dealership that I bought my car from and my family has bought over 10 cars from in the past 6 years!. I originally took my car in for creaking in the front end. After servicing the front brakes my creeks went away. However they returned less then a month later. After quickly calling Pinetree around 4pm on a Friday. Christian was quick to get me in Monday at 7:30am. This time it needs both lower control arms covered under warranty. Christian was super helpful keeping me updated through the process and now that I have my car back it is flawless once agagin.! More

Jennifer Liu -The service level is 5 stars。excellent！ Originally, I planned to buy the new BMW 3, just look Ford new models, But jennifer Liu very warmly received me, she details the Ford 2017 new escape Originally, I planned to buy the new BMW 3, just look Ford new models, But jennifer Liu very warmly received me, she details the Ford 2017 new escape performance, due to her excellent service, and finally I decided to buy 2017 Ford escape. May 4,that day just look the car ,but immediately ordered. May 12 she came to pick me up go to the Pine Tree pick up mycar. The service is 5 stars. I will continue to shop here and introduce to friends. Buyer. Alex Xu More

Great service I am very happy with the service I get at pinetree ford, from the manager to the service advisors, they are friendly, courteous and fair , would not g I am very happy with the service I get at pinetree ford, from the manager to the service advisors, they are friendly, courteous and fair , would not go anywhere else. More

Great service Excellent service experience at this dealership. Would highly recommend. Was greeted upon entry and service was quick. Was on my way in no time. Staff Excellent service experience at this dealership. Would highly recommend. Was greeted upon entry and service was quick. Was on my way in no time. Staff was professional and polite. Have a very busy schedule and appreciated not having to wait around. The manager was great. More

A perfect experience!!! I lease a FORD ESCAPE from Pine Tree Ford. My sales consultant Jennifer Liu is such a nice and efficient person! I recommend Jennifer Liu to everyone I lease a FORD ESCAPE from Pine Tree Ford. My sales consultant Jennifer Liu is such a nice and efficient person! I recommend Jennifer Liu to everyone who would like to purchase a Ford or other makes. She provided an awesome deal and service for me. I'm a international student here and I got a three-year lease even though I only have a two-year permit right now. Overall I'm very satisfied on this experience! More

Lily Chauhan I love the Lincoln i bought and what a great sale person Lily is and i recommend everybody go to pine tree Ford Lincoln if you are looking for a Ford I love the Lincoln i bought and what a great sale person Lily is and i recommend everybody go to pine tree Ford Lincoln if you are looking for a Ford or Lincoln More

Lilly Chauhan We bought a FORD EDGE, based on the recommendation of Lilly Chauhan and we love our new car. We received Professional service and overall it was a gre We bought a FORD EDGE, based on the recommendation of Lilly Chauhan and we love our new car. We received Professional service and overall it was a great experience. We did not feel rushed, Lilly listened to our needs and made an excellent recommendation. We recommend everyone to go see Lilly at Pine Tree Ford Lincoln. More

Great Experience Bought a new Ford Explorer from Andrey Makarets, what a great atmosphere in the dealership. There was no pressure from him or, everything was explaine Bought a new Ford Explorer from Andrey Makarets, what a great atmosphere in the dealership. There was no pressure from him or, everything was explained and he worked with me until I got the car from the factory I will refer anyone looking to buy a new or used Ford to Andrey. More

Crooks, poor service Brought my 2014 Ford Explorer to check out some issues under my extended warranty. Also mentioned about a well known issue regarding windshield cowel Brought my 2014 Ford Explorer to check out some issues under my extended warranty. Also mentioned about a well known issue regarding windshield cowell. Of course the service advisor was unaware and needed to diagnose themselves to ensure they could charge me for diagnostics as this issue wasn't covered under the extended warranty (whole other issue in itself). In any case the other repairs were expected to be completed within the same day. Somehow this became a 4 day repair and to top it off, when picking up the vehicle the parts were not assembled back together. When asking how long it would now take to fix it properly the technician told me he was on his lunch break. Speaking with the "Service Manager" got me nowhere as she didn't seem to understand how all of these was in no way poor customer service nor did she understand that telling a customer who has waited 4 days to have to wait longer because of a lunch break. These folks are arrogant and don't understand a thing about honesty and customer service. More

Awful service Left my car for a simple fix. They kept it for 4 days everyday saying the part will be in tomorrow. When finally picked it up it wasn't fixed!!!!!!! W Left my car for a simple fix. They kept it for 4 days everyday saying the part will be in tomorrow. When finally picked it up it wasn't fixed!!!!!!! Went in to tell the service advisor and the mechanic says "I'm on my lunch" ...seriously?!?!?! A simple thing which took him literally less than a minute to fix. Voiced my complaints to a female service "manager" and all she did was give attitude. Why did I leave my car with these people? I purchased from Yonge/steeles Ford where I got an amazing deal paying a lot less than pine tree quoted but came here strictly for convenience. NEVER AGAIN!!! DONT BUY HERE DONT SERVICE HERE. I would travel any distance than to walk into pine tree Ford. More