Pine Tree Ford Lincoln

Booked an appointment for a recall on my Ford Edge. Customer service rep was Anna. She booked a date for May 28. Phoned and cancelled that indicating shortage of parts. She rebooked for July 2 and di Customer service rep was Anna. She booked a date for May 28. Phoned and cancelled that indicating shortage of parts. She rebooked for July 2 and did the same thing. I was one of the first to call in. I questioned her if anyone had the recall work completed. After dancing around and trying to avoid the answer she finally admitted yes. Why was my appiotment booked for May 28 if there weren't any parts? I was not one of Pine Tree Ford's preferred customers and was put on the bottom of the list. If your're looking for good service want to be treated fairly go to another Dealership. More

Phenomenal service. Very knowledgeable, very helpful, set me up with a new car very quickly and easily. Very convenient and positive experience dealing with Domenic and Jerry. Thank you!! me up with a new car very quickly and easily. Very convenient and positive experience dealing with Domenic and Jerry. Thank you!! More

Both Mike and Jerry were very kind and helpful and i thoroughly enjoyed my experience at Pine Tree Ford! My family has purchased many vehicles from Pine Tree over the years, so I will be sure to recomme thoroughly enjoyed my experience at Pine Tree Ford! My family has purchased many vehicles from Pine Tree over the years, so I will be sure to recommend the dealership as well as both Mike and Jerry to any friends i have looking for a new vehicle. Thank you both very much, I look forward to visiting again soon! More

we had a great experience with Alok. Honestly one of the best car purchasing experience we had. He was very knowledgeable, listened well and kept us informed along the way. the best car purchasing experience we had. He was very knowledgeable, listened well and kept us informed along the way. More

Erik Raposo was our leasing Rep for our new Outer Banks Ford Bronco. The entire experience was great and easy from start to finish and he was there each step of the way. Ford Bronco. The entire experience was great and easy from start to finish and he was there each step of the way. More

This Dealership has a great salesman in Domenic Facciolo. He has helped me out with whatever questions I may have had. Always responds promptly and always makes available the different scenarios. He has helped me out with whatever questions I may have had. Always responds promptly and always makes available the different scenarios. More

Erik Paposo great sales guy to work with, Just amazing and super knowledgeable in his flied. Very professional and was able to address all my questions. Thanks Erik and super knowledgeable in his flied. Very professional and was able to address all my questions. Thanks Erik More

My overall experience with Pine Tree Ford was great. From ordering the truck, to status updates throughout, to final delivery of my new truck was amazing. ordering the truck, to status updates throughout, to final delivery of my new truck was amazing. More

Amazing customer service and very accommodating! Samantha Martins - operations manager is professional and always puts the customer first. Such a stressful time in this world it is good to be surrounded by g Martins - operations manager is professional and always puts the customer first. Such a stressful time in this world it is good to be surrounded by good quality service . More